4.4 (349)
1898 Andorra St, Navarre, FL 32566
(850) 936-8201
petnation.org
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Grace
2023-12
Title: Outstanding Pet Food Experts with Exceptional Customer ServiceRating: ⭐⭐⭐⭐⭐I recently had an incredible experience at Pet Nation and would like to give them a well-deserved five-star review. Their staff members are extremely knowledgeable about pet food and go above and beyond to provide exceptional customer service.From the moment I entered the store, I was greeted with a warm and friendly atmosphere. The associates at Pet Nation were not only approachable and welcoming but also eager to assist me with any questions or concerns I had about pet food. Their expertise in the field was truly impressive, and they were able to provide me with valuable insights on choosing the best food for my furry friends.What impressed me the most was their willingness to help with every aspect of my visit. Not only did they guide me through their extensive selection of pet food products, but they also offered valuable recommendations tailored to my pet's specific needs. Moreover, when it came time to make a purchase, the associates graciously offered to load the heavy bags of pet food into my car, making my shopping experience hassle-free.Pet Nation's commitment to customer satisfaction was evident throughout my entire visit. Their genuine care for both pets and their owners is truly commendable. I left the store feeling confident in my purchase and grateful for the outstanding assistance I received.If you're looking for a pet store with a wealth of knowledge about pet food and a team of friendly associates who go the extra mile, I wholeheartedly recommend Pet Nation. They have definitely earned my trust and loyalty as a customer.
rebecca ann phoenix
2024-02
Traveling for the winter, we needed pet food stores willing to order and stock large quantities of raw dog food. For four weeks,Pet Nation in Navarre, Florida did just that, even though they had limited freezer space. Jacob and Alex were especially helpful. We couldn’t be more pleased with the service.
Ed Mancini
2023-10
Never had an issue with them until this past week. Reworked my 75 gallon fish tank. Switched to gravel. First time using gravel. The salesperson sold $90 worth of gravel. Never said to let it set for 24-48 hours. Waited a few hours, acclimated my fish, $250 worth of fish died within two hours. Sales seemed to be more importantly or salesperson was uninformed. Either way, my beautiful fantails are gone. :(
Jose Perez
2018-06
They have a wide selection of products and have been very helpful and friendly anytime I've visited. The lack of a civil servant/military discount and somewhat high prices however, highlight the small monopoly they have on the area. I kind of wish I had another local option but despite all that, I still shop here because of their customer service and quality goods.... and the squishy face fluffy bunnies!!!!!!
p mac
2023-12
BEST pet shop in town. Good service. No live snakes ( thank goodness) Affordable products. We buy diamond dog food which is always out everywhere else. The box turtle speedy is cute.
Lou Barbato
2023-12
We arrived at this store today for the promotion they were having on rabies vaccines. The sign outside on the road as well as the sign in front of the store posted $12 rabies shots but when we went to pay the charge was $15, just proving once again the scams that infiltrate this whole area. It’s not the $3 that I minded, it was the fact that it was posted at $12 then they add on a disposal fee for the needle. Give me a break, just say it’s $15 because you lose all credibility when you attempt to insult the intelligence of your customers! It also doesn’t cost $3 to dispose of a needle so SCAM ALERT!!!
Mr Brian Locker
2023-08
Clean nice little family operated store. W/ polite employees &Prices compare with internet . So stop in check out this pet supply store in Navarre..
D Bartek
2018-06
The store was inviting, well-stocked, organized and clean. The staff was helpful and patient, even though I entered the store with little information and many questions. I'm certain that I now have exactly what we needed and didn't over-spend or have to make multiple trips. I signed up for the rewards program while checking out because I will definitely shop at Pet Nation for my future pet needs. Thanks Pet Nation!
Desmond Daniel
2024-05
this place won’t sell you a bird unless you have pictures to prove you feeding it the same seed. it’s a bird not a child
Tammy Love
2018-06
I lived in Navarre for four years and had to order everything for my dogs on the internet. There wasn’t a single place within a decent driving distance that carried the brands I needed. I moved to Washington in 2010, and I miss Pet Nation so much. The owners would order anything I needed that they didn’t carry (no junk), and were very knowledgeable about the products they recommended. They were incredibly courteous and I looked forward to visiting the store. It was always clean, and you could tell they took pride in their store. I would, without a doubt, recommend Pet Nation to anyone who cares about their animals. I’m back to ordering from the internet. I miss Pet Nation, and I really miss the employees and owners. Absolutely visit this store. You will not be disappointed!
David Bland
2024-05
Very clean , well stocked and an amazing staff.
Carrie Hammer
2023-11
Big thanks to the owner for donating an algae scraper to our classroom. I have spent way more then our grant provided and that small token of kindness was very appreciated. ❤️
redfishgetr
2023-10
Always a pleasure to shop here. Great variety for a lot of different types of pets! Always very helpful and pleasant staff!Thank you!
Bill “Santa” Clausen
2024-05
Small store with a big friendly attitude!
Jessy “RaydinHime” Orsini
2023-06
We come in all the time and the staff is great but lately the super worm containers do not have the designated amount stated on the container (25ct but had 14 inside). Called in and they exchanged the containers, great right? Wrong. Got home and there was only 12 in the first container (yes I took them all out before feeding my critter). She stated before I left that she counted them all but it does not seem like it. Will have to take my business elsewhere as I can't afford to continously drive back and forth just to receive what I originally purchased.Also half the crickets are usually dead in each box when we go.
Linda Stahl
2024-05
Friendly staff, love the rewards system.
Valerie Michael
2023-06
Little local pet store with a wonderful friendly staff! Don't let this place fool you they really have a large assortment of things you need even though it's a smaller store. I got just about everything I needed and my dogs loved it!
James Warner
2023-06
Went there to get some medical relief for my grand daughter's dog🐕, a pug and chihuahua mix. Seemly with a hot spot near its tail. They had an assortment of possible remedies where we chose a cream which seems to be helping right after application. Thanks for the help and we'll be back!
Steve Guild
2024-04
A little pricey, but worth the cost.
Brandie Ford
2023-06
Prices were very steep so we opted to go elsewhere for our pet needs, however the young men working that shift were both incredibly courteous. Store was stocked and pets health and habitats all seemed to be in exceptional condition.
Kaelin
2023-06
Great neighborhood store with helpful, friendly staff. Pricing for my cat food (Science Diet) was the same as Chewy & for me, it is very convenient.
Jacqui Hawkins
2020-06
This is a great locally owned pet food store. They have a huge selection of foods, from well known brands to "boutique" brands. The staff is awesome. Not only will they move large bags of food to get to the bag you want, but they carry your purchase out to your car. All with a friendly smile. Their prices are comparable with on line stores. Buy local, you'll love this place.
Lea Jackson
2022-06
Such a great local pet store. Conveniently located in Navarre. The staff are always super friendly. They sell high quality food and pet health products. Great rewards program. And prices are extremely comparable to big retailers like PetSmart & Chewy.
Ernest Dallemolle
2019-06
Daisy and I went shopping. She enjoyed all the scents and seeing the fish. Staff was great with her. They have a good selection of brands and are priced reasonably. I could use the mail order stores however know that the owners and their staff are local folks who support our community in outside activities, especially when an animal is the concern.
Showbiz Asper
2019-06
Great place friendly staff & knowledgeable :) my beta is still alive and eats from my hand from here :)
Angel Poe
2016-06
We've enjoyed shopping here for the past two years. The staff has always been friendly, knowledgeable, and eager to help. I only downgraded them from a 5 to a 4 because sometimes they quickly run out of stock of my favorite kibble. Overall, though, the quality of their customer service and their products makes this a solid local pet shop.
Jessy Dixon
2021-06
Love this place. Always helpful and friendly staffb willing to help you find what you need.
Susan
2020-06
I really like this store for pet supplies, especially dog and cat food. I try to stop by every time I'm in Navarre. They have a great selection of quality foods, great treat selection and reasonable prices for higher-end pet supplies.The employees are always very friendly and helpful, without being too pushy. The rewards program helps me save a bit. It is a fairly small store, but the products and selection are well thought out and maintained. I've found several hard-to-find items in this small store, when none of the larger pet stores carries them.
Dawn Sullivan Cross
2023-11
Great service and pretty cool animals. Highly Reccomend
Angela Maxwell
2022-06
Shop may be small, but has truly what you need. Staff goes out of their way to help. They seriously care about animals and are very knowledgeable. Not just dog and cat supplies, but rabbit, ferret, fox, etc. You name it.
| Monday | 10 AM-7 PM |
|---|---|
| Tuesday | 10 AM-7 PM |
| Wednesday | 10 AM-7 PM |
| Thursday | 10 AM-7 PM |
| Friday | 10 AM-7 PM |
| Saturday | 10 AM-7 PM |
| Sunday | 12-5 PM |
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