4.1 (293)
3186 State Rd 21, Melrose, FL 32666
(352) 415-0580
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lisa Womack
2024-04
Update: Ive got to say this store has the Most Unfriendly and Rude, Employee's in this area. Yall definitely win 1st Prize for the worst Customer service around. Every Single time I walk into this store I am.never ever Greeted Ever. I am however followed around Like I am a person who steals...Yall make it to where nobody wants to stop and shop. I wont anymore at this location unless Its life or death. Yall need some serious customer Service Training. So it's 8:01 pm and the young lady said we had to leave the store that they were closed! They don't close at 8pm. They close at 9 pm. I spend alot of money at Dollar General and to be asked to leave whenthey are NOT closed Is Mind Blowing!!!
Al Bundy
2023-05
Good location, knowledgeable staff, friendly atmosphere.
David Joines
2019-05
Cashier was very friendly and helpful. Thank you for whoever thought of the idea of having five dollar off coupons available if you spend twenty.The cashier also thanked us for our.That seems a lost practice. Thanking the customer for shopping with them!
Large Animal Crossing Etcetera LACE
2021-05
What a joy to enter this store! Upon entering I realized and commented that I had forgotten my mask. As I turned to leave, an assistant handed me a fresh unused mask! Then upon checking out, a different store clerk spoke of positive experiences with living. She made me laugh at a time when we all desperately needed some humor. Thank you, Dollar General!
L.A Brannen
2019-05
There are lots of things to buy! Unfortunately the stuff is all over the place and not very organized. The sale rack is good and the options and prices are great. Customer service is good of you can find someone who is working!
Jeremy Peak
2019-05
I left a bag behind so, I called the store to let them know that I will be back to get it the following day. I simply stated that if the store wasn't so impersonal that people wouldn't be leaving bags behind so, Nancy ( the store manager) hung up on me. I then returned to the store immediately and let her know that I will be contacting the corporate office and she got more attitude. I don't see how this big chain allows rude behavior especially from their people who run the store. I have my own business and I would terminate anyone who disrespects my customers! I will never shop in any Dollar General stores again due to this experience. Family dollar is right next door
Roy Sperry
2019-05
Great service but cashier did her best to handle multipule customers. Kudos for effort but boos for management for not hiring more staff. Hey it makes for more money and room for more customers.
William Laakkonen
2020-05
Great Dollar general 👍. Just be careful as people from out of town tend to speed up the ramp coming into the shared parking lot with Harvey's. Also very steep ramp with lots of gouges in the pavement from bottoming out. Go slowly coming in.
Mary Stover
2017-05
This store was crowded because there were boxes, waiting to go on shekves, half blocking aisles. They were busy with customers and finally opened a second register after there were 10 or more people in line waiting to check out. This store seems to be under staffed. But, the current employees were helpful and kind. Also, it seems like the Keystone DG has always had these same problems. I thought that's why they built the new building.
Vol Staff
2023-08
Was in yesterday and received excellent customer service from Dakota.
Melinda Niemczenia
2021-05
I just love the employees here. Everyone is so nice and helpful. The store is normally stocked very well.
Tired All The Time
2022-05
You guys really need to open the products inside of your GM totes with something other than a box cutter. It's not a universal tool and your stock team needs coaching.
Melodie Her Many Horses-Bauer
2019-05
Very polite and helpful staff, they go above and beyond to help the customers find what they need, and if their store doesn't have what you are looking for they tell you where you might find it, very clean well organized store, great prices also.
Chefy Momma
2020-05
The staff was very helpful. This store has really stepped up their game! They seemvto be very receptive to couponers these days as well!
Sandy Carey
2020-05
Always find a deal. Sometimes what you got last week will not be in stock. So best bet is buy more. Also clean a +
Sequoia S
2019-05
Good customer service. Store appeared well stocked and clean. Decent prices.
Dustin N Sharie Homer / Welch
2022-05
Clean store but disrespectful employees , I had asked a worker if she could help my husband he was interested in looking at the cell phones because he wanted to buy one and she told me that she couldn't help him because she was busy and all she was doing was standing in front of a register that was not even open .
Angela Chandler
2021-05
nice place ....but I was looking for gifts for mothers day and really couldn't find anything....family dollar was my best bet....
Justin Tarallo
2020-05
Very friendly, open minded cashier. Had a pleasant conversation and she helped me find what I was looking for.
Andrew Taylor
2017-05
They carded my 66 year old mother in front of my 38 year old sister but wouldn't sell her cigarettes because her I'd was expired. Then refused to sell my sister the cigarettes because she knew it was for my mother. How stupid is that?
Coni Mike
2019-05
We don't go here often,however staff has always been helpful store prices are good.
Greg Wainwright
2020-05
Store is pretty clean. Most of the cashiers are awesome and always smiling.
Angeline Lee
2018-05
We visit Melrose, FL often due to dear friends. We have often gone to this Dollar General, the man at the register is very kind. I like that he always says hello.
Katherine Parker
2022-05
Got in and got what I needed and used self check out and got out fast.so it was a pretty good trip.
Yvonne Serrano
2020-05
You can't use your phone in this store, therefore there coupons on line is useless.
Ashley and Llayla Cameron
2020-05
The nice woman that everyone made remarks about because she covers her her head for religious reasons was so very kind and helpful.
A Stinso
2021-05
Its difficult to find someone to assist at the register most of the time. Usually one staff member attempting to stock and manage the register at the same time.
Angel Havens
2020-05
Most convenient little store around. Friendly staff great lawn home decor
Lee S
2019-05
Convenient location, easy to find, and quick. They carry a little bit of most household goods.
Teresa O'Brien
2020-05
It has just about everything you would want to purchase on a one stop trip, so you don't have to run around from one place to another.
Monday | 8 AM-9 PM |
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Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 8 AM-9 PM |
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