Animal Eye Associates

Brooke Van Meter

2024-01

Everyone was so helpful and able to get my Poodle in quickly for his eye discomfort. I called Friday and he was in Monday for an appointment and was in surgery Tuesday for ectopic cilia. Everyone was so nice and knowledgeable and Dr. Villar was very thorough with explaining the procedure to me and checking all of his eyelids to make sure there wasn’t anything else bothering him. I am thankful that my Cooper is going to be feeling a lot better now. Thank you so much.

Jane Newton

2024-03

The doctor and staff were wonderful with my dog. She got scratched in the eye by a cat, and after 4 weeks of antibiotics and an all clear from my regular vet, it was still inflamed and had a discharge. They were able to get me right in and found that a piece of the cat's claw was lodged under her 3rd eyelid. She said that it was something our regular vet would never have found with a regular exam. They were able to remove it and Raven was put on drops for a month and she got an all clear. No vision loss or other permanent problems from the incident. I would highly recommend this clinic!

Tricia Prine

2024-02

One of my dogs was having an ocular emergency while we were visiting from out of state. They were able to see my dog the same day I called, provide a diagnosis and treatment. Great staff. Very caring and compassionate (they even brushed him out since he was blowing out his coat). Extremely grateful. Highly recommend

Karla Torres

2024-05

Amazinnnnggg doctors. Doctor Denise is amazing and very knowledgeable. and Becca the technician is so nice and nice tech with the dogs. Becca was super friendly and you can tell she loves her job and animals

Rob Baker

2024-04

Way over-priced. Unfortunately they are the only canine specialists in town and they price their services that way. I’ve had to return to them 4 times now for the same condition with my dog. Each time I’m charged another large fee for a 15 minute exam. Not good.

Andrew Choset

2023-12

I'm a general practice veterinarian in Orlando, and I have complete trust in Dr. Priehs and the entire team here. They have taken excellent care of my own dog who needed more specialty eye care than I was able to provide on my own. I am so thankful to have such a great resource so close to my practice and home.

Megan Leach

2020-06

Our pup had an incident where his eye filled with blood after a scuffle with another dog. It was a very scary time and Animal Eye Associates was extremely supportive and helpful. Excellent staff and doctors! (We had Dr. Dennis and Dr. Church) They were very thorough in their explanations and happy to take a few extra minutes to make sure we completely understood what actions we needed to take. I would absolutely recommend them.

Kari Lemanski

2023-11

My dog, Bella, has been dealing with a non-healing corneal ulcer for the last 3 weeks and with no success of healing. I emailed Animal Eye Associates on 10/10 around 7pm and they called me 10/11 at 8:30am. They were able to get Bella in at 10:45am, that same day. Once I arrived, they took her inside and called me with her diagnosis of SCCED. Dr. Denis recommended a small procedure that could also be done today. Everything only took about one hour, from start to finish. I am so grateful they were able to fit her in so fast and perform her diagnostics/procedures same day! Highly recommend.

Julie Kloft

2021-06

Dr. Denis was very thorough and has helped my Basset recover from a horrible eye injury. The services and medications are not cheap, but I am so thankful they were there to help us. I'm not a fan of curbside vet care but they are good about having the vet call to discuss the visit and then the tech talks you through the medications.

molly laane

2022-06

I want to say thank you to everyone that works at the Animal Eye Associates. My dog Snouty has a spectacular vet named Dr. Beazlie who referred me to them and they were so friendly and helpful and thorough. They got Snouty in for an appointment quickly and took very good care of him. They explained everything they needed to do before they did it and then made sure that i understood all the results afterwards. they really helped my dog and even went above and beyond by keeping his regular vet informed about all my dog's test results on my behalf. Thanks so much! They are sweet, caring, compassionate, and very knowledgable doctors. :)

T A

2024-01

My "Dogter Negrita" recently had eye surgery and it was the best decision I've ever made~! Since day one the Center scheduled for her tests and surgery. She is doing amazing thanks to Dr. Denis and her Team! I am amazed by the fast results needless to say thst we are going to have an amazing Christmas. Thank you again !!!!

Jillian Calderin Foster

2023-10

We have been patients here for almost 2 years with our bulldog who has had chronic dry eye, ulcers that require surgery, blepharitis, you name the eye issue - she’s probably had it!The staff here is all so friendly and knowledgeable and I truly credit Dr. Denis with keeping my dog being able to see pain free. I am very happy with her care her and would recommend this office to anyone who has animals with eye issues. They’re truly top notch. The care is expensive here but so, so worth it. Thank you Dr. Denis and staff for all you have done and continue to do!

Michael Wiggs

2023-06

This vet took great care of our 17 year old Maddie! Although, she has lost vision in one eye, they were able to bring Maddie back to good health and she recovered quickly.

I Know Places

2023-06

Very nice and kind doctors and staff. They are still not letting you in the building, which I don’t love but respect their decision. Drop off is very easy at the front door.

Ofir Hajaj

2023-10

This place cares more about making money than the welfare of your pets. They will try to get you to come in an unnecessary amount of times and prolong the treatment of your pet. My boyfriend’s dog was being treated here and given medication to help with his glaucoma. Unfortunately upon getting a second opinion we were told he had a severe infection in his eye and the only option was removal. I wish we took him to get a second opinion earlier. It cost us over $1,200 to keep coming here and then another $1,200 for the eye removal. Not to mention my dog suffering for longer than he needed to.

Sarah Babbage

2023-07

I took my dog here after having this office recommended by our veterinarian. This was a quick visit, I didn't have to wait long and I was called with updates (I wasn't allowed inside for the exam, but I was contacted a few times by staff to keep me in-the-know). The office staff were very kind. My dog is reactive, so they were attentive and patient with him, which I appreciate.

Jorge Martinez

2023-10

I'm deeply disappointed by my recent experiences at this clinic. I entrusted my dog's health to them, and unfortunately, I feel let down.Despite expressing concerns about my dog's eye condition during multiple visits, the issue was consistently missed. It was only after seeking a second opinion that I learned my dog had a long-standing ulcer, which ultimately led to the removal of his eye.They advised they didnt see the ulcer (which is their job to do) & Rachel said "Dr. GOOGLE ISNT A THING" when I did their job for them & had to reseach what a dent in the eye means in dogs. I also went to a veterinarian & he said its an Ulcer but Rachel said he didn't diagnose it so there's no proof it was in fact that. He didn't have the tools to diagnose at the time so sent me to another optomologist. Dr. Priess contacted me & sent me a single voice-mail I left & stated I mentioned nothing on an Ulcur, though I left a few voice-mails & have asked for the audio of the other 27 calls incoming & outgoing that was done just in August. I have contacted then 10 days ago requiring a refund to go to my dogs surgery or I'll be seeking legal advice. I am now advised to ignore any contact from this clinic unless they remedy this situation by the former requests.This ordeal has been emotionally distressing for both me and my pet. I expected better care and communication from a professional clinic. My hope is that this review serves as a reminder to improve diagnostic processes and prioritize patient well-being.

Lisa Super

2023-08

My vet referred my senior Shih Tzu here for treatment for an eye ulcer that was having trouble healing. Dr. Priehs and his team have been an absolute pleasure to work with. Pricing has been really reasonable. Very happy with our experience.

Jeanell Elese Sullivan

2023-10

***** Customer Beware*****We went to Animal Eye Associates for eye surgery on our 7 month-old 80lb cane corso puppy, Cleo, who had cherry eyes in both eyes. The procedure was explained to my husband and I that if the eye pops back out naturally we would have to pay again which we agreed to. We paid them over $2000 dollars to do the surgery for both eyes. We got the surgery done on a Thursday and when we picked Cleo up she was heavily sedated. She was groggy on Friday, but after the sedation completely wore off on Saturday, Cleo started doing everything to get the cone off of her head which caused one of her eyes to pop back out. We called them and explained to them what happened and was told to come in on Tuesday. However, I called on Monday morning to see if we could come in immediately instead. When we went back on Monday I had to ask them for sedatives to keep Cleo calm while her other eye healed. When asked why we didn’t receive the medication from the start they said its not common practice, and that it was a judgement call. I spoke to the office manager who was less than helpful and she said that we would have to pay again (approx. $900) since her eye popped back out naturally which was incorrect. My husband and I even asked to speak to the owner, thinking he would be more reasonable and would work with us, given the situation, but he read from the same office script and refused to work with us. He ‘agreed to disagree,’ saying it popped out naturally, so we would have to pay again. Immediately after talking to him, I requested Cleo’s file and in their own report they wrote that “Cleo’s e-collar was completely destroyed and the suture was gone, so most likely she was too active and was somehow able to damage the surgery site.”After reading the negative reviews I see were not the only ones. Hopefully this review gives you an insight to Animal Eye Associates business practices and help save someone from going through the same issue. I would be filing complaints with all the appropriate parties moving forward and weigh my options for small claims court.

James Bomford

2019-06

Nice place, clean, staff friendly. Very expensive and unfortunately my dog came in with an eye infection and was being treated with drops. She may have been misdiagnosed as she suddenly went totally blind. As a result she began to bump into things and fall down. Ultimately becoming rapidly completely disabled requiring that I put her to sleep. Not sure what happened but very disappointed.

Amy Poole

2024-05

Super compassionate staff friendly knowledgeable highly recommended 😀

betty merritt

2022-06

I want to give a shout out to a great staff. The doctor took the time to talk to me and explain everything that was happening with my little guy. He made suggestions and helped me decide what was best for my dog. His staff was friendly and extremely helpful. If you're ever in a position to need an ophthalmologist for your pet this is the place to go. Great job and great people.

Ashleigh Paige Baxley

2023-06

We were vacationing at Disney when our dog had an eye emergency. We didn’t have an appointment but they went above and beyond to work us in. They did an amazing job treating him and keeping us informed of what was going on. They helped us find a practice to take him to back home as well. We highly recommend Animal Eye Associates to anyone. We are very thankful for them!

Dana Hernandez

2023-06

Too expensive. The costs are extremely high and they are not flexible. The communication was efficient but if I had to treat my dogs with eye diseases in the future, I would look for other alternatives with reasonable costs. In addition to treating people from the parking lot, you don't even see the doctor, they take the dog and you don't see what they do to it. I would definitely look for other alternatives.

Rosina McVicker

2022-06

I brought my new "Project Dog" Burt here for an evaluation with Dr. Denis. This was my first visit and I was impressed! "Burt" was a stray. Lots of medical issues, but so very sweet. The staff just were super kind and understanding with him. Dr. Denis was her thorough in her evaluation and took all the time necessary to discuss options and a treatment plan. I highly recommend this practice!

Charain Blanchard

2023-06

Absolutely amazing. My cat had been to another vet several times and his eye was not improving. After one trip to Animal Eye Associates and new medicine his eye has been slowly improving and he has started playing again!

Jessie Zielinski

2020-06

Efficient and helpful... we took our blind foster dog (soon to be adopted by us) just to see if we could improve her quality of life at all. They were kind and very honest... we left feeling as if we had done everything in our power to make sure she has the best life.Her vision can't be reversed but she will have a happy and loving home with our other dogs. Thank you to the lovely doctors and staff here.

Ella Ray

2023-06

I called to make an appointment and they told me that they would take my dog in while I wait bc they are only doing curbside... My dog is a rescue with severe, SEVERE, separation anxiety which gets worse when he's being examined by a vet. The only way to keep him calm is to be by his side. How can a vet's office not understand that of all places? No other vet has ever said that I can't be with him, not even at the height of covid. This policy is absolutely ridiculous and unnecessary. So now my dog, which is having difficulty with his vision can't be seen bc I would have to stay in my car. Absolutely unbelievable. Honestly. Do better.

Lizz Reigle

2022-06

The entire team is professional, compassionate, caring, and thorough. A big thank you to Dr. Denis and her team for examining our 13 year young schnauzer mix and giving us a detailed answer to the eye problem he's been having. He has Addison's Disease and they are familiar with that so we felt extremely comfortable having him in their care. We look forward to seeing you all again for his continued care. Your help, knowledge and kindness is greatly appreciated.

JustMe

2022-06

My 2 dogs are family. Unconditional love 100%. Can’t say that about any human being. (Please let me know if that statement is false. Don’t expect anyone to prove inaccurate). My anxiety was high after my poochie (Poodle/chiwawa) scratched her eye. She has been 3 times and nearing the end of 5 different eye drops. She’s going to be fine but AEA has been supportive and available for any assistance. Not a jab but damn I’m in the wrong business! They are professionals and the costs are high. I’m sure from their perspective helping pet lovers is very satisfying. Thank you animal eye associates. Your service has been nice in a time of need. Wouldn’t do it any other way if the need arises again.