Walgreens

Brian Ozuna

2023-12

Came in to purchase an item, saw it was almost 100% more expensive than what Walgreens had it listed for online.I asked them kindly if they could price match their own website.They pretty much told me to kick rocks, that they don't do that even though their price match policy online says they absolutely can.It was such a horrible experience. The manager and the employees were just absurdly rude about it.

Alicia Resendiz

2019-05

You will be suprise how many good deals this store offers.Selection from cosmetics to gift options.Evey week the store offers a good deal on soda packs and water. The staff does good job in having the interior clean.As you walk in to the store someone greets you. Restrooms are located at the back of the store. Ask an associate for the password so you can use the restroom.The associate who's in my opinion the best one there is name Yabby, she makes you feel welcome and is genuinely friendly.She's very happy to help you.

kayla dang

2023-05

I have never experienced such a profound lack of costumer service in my life. Not only did the woman lie to me but completely denied my service. I went in to take my passport photo unaware that I couldn’t wear a tank top; the woman in the front rudely told me that I couldn’t wear something sleeveless, I informed her that I had another shirt in the car which she followed up by saying that I also HAD to take off my jewelry. After changing into a blue flannel with barely any white stripes and taking off my jewelry I went back in to her comments once again. This time she denied my service and told me that I could not be helped. She was at the cash register not at the photo area so I asked for the member in charge that of which she responded that she was the picture person and looked at me with zero remorse or help.I then went to my car and looked up the passport clothing policy which stated that jewelry was acceptable and that as long as the clothing wasn’t directly white it did not matter. I feel sorry for the woman that felt the need to rudely deny my service and my appearance.I will never return to this establishment.

Jeff E

2023-05

The place appears to operate with adequate products on the shelf. However, the pharmacy is understaffed, and the store is too small for the community, but that’s something with cooperation to address than those serving on-premise. Having experienced two stories locations in the past, I think the location deserves an upgrade. The location traffic seems robust, meaning supply must meet demand or close to it to gain optimal efficiency!

QueenStylesByNene

2023-09

VERY RUDE STORE MANAGER ! Cancelled MY ORDER ONLINE AND GAVE ME NASTY ATTITUDE WHEN I ASKED WHY !! A BLACK LADY NAME STEPHANIE SHE ALSO DENIED ME TO PURCHASE ITEMS IN STORE ! CUSTOMER SERVICE SUCKS SHE NEEDS TO BE FIRED ! IF SHE DOESNT WANT TO DEAL WITH PEOPLE ! The customer ALWAYS RIGHT

Javier

2023-05

Stay away from the drive through COVID test .I scheduled a rapid test ( results by email in 2 hrs) ,for 1pm appointment .Got on line at 12:20, had 5 cars in front. I got up got the window at 1:40, the pharmacist tells that my appointment was at 1:pm. “ Is this a joke?”She tells my to wait 24 hrs for results even though is a rapid test.Scariest thing is that she never showed me anything with my name or asked me for ID. Not sure where my swab thing was placed. Didn’t see anything with my info.Cutting corners and horrible customer service. Be smart, go somewhere else!!!

Kathryn Uchison

2022-05

The shift lead Camry is an angel. I placed a delivery order through the Walgreens app, but it went missing between the Walgreens store and my house. I called 3 different people and they each told me to call each other. Finally I ended up calling Camry after being told misinformation by the doordash customer service. Camry then got on the phone with doordash while I was still on the other line. She spent over 30 mins talking to 3 different doordash people and finally got a straight answer out of them. Camry did not need to go the extra mile and help me like she did, but she did. Camry, if you’re seeing this, thank you so much and I’m so sorry if I misspelled your name!

Dennise Velasquez

2022-05

Pharmacist have no consideration to people that are in need. Sick people at that. Even after I told the pharmacy manager I would complain her response was “go ahead”. It’s like they know they can act like that & not have any repercussions. Sad sad excuse for Walgreens. Do better please

Sonia Wi

2022-05

Went there to retrieve my FedEx packages. The Manager Daniel Puete was extremely rude and condescending. They are doing a very poor job of handling FedEx customers because Desrae was just as rude. They all need a refresher course in customer service esp the manager. .I would not recommend this location- very poor service.

Jennifer Lopez

2022-05

Rude Nasty Staff. If your day is bad or something don't mean you take it out on customers. If you don't like your job then leave. Not even just a rude tone but actually told us "No! Go! Try da dallar store. Go!". It isn't spelled right because trying to show how she said it. It was a big black lady. All my friend asked was if they carry sewing thread. Could be answered by a simple "no sorry we dont" or "i don't know" if they are really lazy.

Thomas

2022-05

Woman at Pharmacy was rude and nasty to my daughter after she asked to get the Pfizer vaccine but Moderna was already put in system. My daughters fault for not specifying beforehand, but the woman’s behavior was unacceptable. Then she lied and said they don’t have tne Pfizer vaccine

Justin Ritter

2020-05

Some of the staff here is the nicest you’ll ever meet in your life. Yabby, who is usually at the register, and the manager are both extremely kind and the epitome of amazing customer service. If you’re unfortunate enough to get greeted by Julie Lozano though, you might as well go to CVS

J Klinger

2018-05

I can't say enough of how thankful I am for Steve going above and beyond to help me handle our mother's medications. With a complicated health history and Medicare making her care even more difficult to manage he lightens our load and I am so thankful for his caring assistance. The rest of the regular staff are great too.

Danny LeGates

2023-05

ROSA DECIDED TO TURN DOWN AN ID THAT SHE THOUGHT DOESN’T WORK! SHE IS VERY UNPROFESSIONAL. I ASKED FOR THE STORE MANAGER, AND SHE SAID I WAS TALKING TO HER. SHE IS NOT THE STORE MANAGER. IN FRONT OF A BUNCH OF CUSTOMERS, SHE TOLD A FRIEND OF MINE THAT HIS ID WAS GOOD FOR NOTHING. THE ID WAS ACTUALLY THE ONE THAT COMES WITH HIS PASSPORT. HE WAS SO EMBARRASSED. IM REPORTING HER FOR THIS, AND IM GOING TO SEEK LEGAL ADVICE, BECAUSE THIS FALLS UNDER THE CATEGORY OF DISCRIMINATION. SHE WORKS AT A REGISTER IN A STORE. WHAT RIGHT DOES SHE HAVE TO SAY IF HIS ID WAS GOOD OR NOT. MY FRIEND USES THAT ID THERE ALL THE TIME!! SHE IS TERRIBLE, UNPROFESSIONAL, AND UNEDUCATED. PLEASE DON’T LET PEOPLE BULLY YOU LIKE THIS. SHE HAS NO AUTHORITY TO SAY WHAT ID IS REAL, AND WHAT ID IS FAKE. SHE CRITICIZED HIM IN FRONT OF EVERYONE!!!! SHAME ON HER. SOMETIMES PEOPLE LIKE TO ACT AS CONTROL FREAKS!!!! THIS IS WHAT HAPPENED HERE!! THEY NEED TO TRAIN THE WORKERS IN CUSTOMER SERVICE, BETTER THAN THIS.

Joseph Matthews

2022-05

I call the Louisiana store to get a prescription transfered to the Immokalee store @ 1450 Immokalee Drive in Immokalee, the person in LA. explained very professionally I needed to call the store here in Immokalee to have them call the LA. store to get the transfer done, I called the Immokalee store told enough personal information to get things started and almost immediately an associate named Priscilla said I needed to call the store in Louisiana and I told her immediately that not true, she said let me get the pharmacist and after what seemed like 5 minute's she came back to the answered as I she had forgotten I was on hold I told her I been on the phone holding for 5 minutes waiting to to talk to the pharmacist and quickly quips no you haven't it been o ly two minutes and promptly thru me back on hold, finally with somebody in the background she ask me for name, DOB and ask me which meds I wanted filled, I said whichever they filled and Louisiana and very loudly and she said ok we will fill them and hung up the phone, Ms Preston, Regional managers your training to this young lady is very unpleasant and unprofessional, I thought you should know.

Alberto Cuervas

2022-05

Their system for vaccinations at this store is terrible, basically does not exist. There’s no instructions about where to check in, the pharmacists are especially rude & it’s a very frustrating experience. Please speak up or they’ll ignore you.

Melissa Wesolowski

2020-05

What a horrible 1st experience at the Pharmacy with the Manager Amy.. Customer service is a Big Zero.. will never go back to this pharmacy.. they fill prescriptions without your consent .. over charge your customers!! Told a price over the phone and when has to go pick up charges a different price..Just poor poor customer service and management!!!!!!!

Katiria Ocanas

2021-05

The store is fine but the customer service is a tossup between friendly and rude. They seem to actively hide from you. If you have a question or need a case opened good luck getting someone to help you.

Frank

2020-05

Walgreens rarely have long lines except when someone takes to long that's how lines in Walgreens are created. And everyone is nice to you and good customer service 👍

crystal cypress

2023-05

Very unprofessional and the automated system calls them 10 times and they always send it back on hold . This is the worst pharmacy Walgreens EVER. They should be closed down

J R

2021-05

They hide the mask but they want that I enter with one .No common sense

young boy239

2022-05

Manager really rude and disturbing I will never go back she's rude to everyone she needs to be fired until they fire her I will go back rude rude rude we need people to be nice not to be rude

Jacqui Love

2022-05

Extremely unprofessional and RUDE staff! Starting from the clerk to the Store Manager. 👎

Daniel Beltran

2019-05

Long waiting line and bad customer services.