Pets

K80 LLC

2018-05

The owners and employees are amazing!extreamly knowlagable and More then willingTo help . Mike even made a house call to help set us up with our first freshwater tank. Not only very fair prices and amazing selection extreme quality pets and accessories!!. All animals I currenty Love have been Perfect since adoption Day!! Would recommend to everyone!!! Thanks everyone over there 🐢🐍🦈🐌🐠🐟🐡🌿🐚🐸🐀😀👍

Yasmanis Mendez

2021-05

They are selling sick turtles. Got one and within 24 hours it was dead. I took it to the store and they just told me to pick another one while they threw the sick turtle to swim with the others. I was able to observe multiple sick turtles swimming in the tank. For those who don't know eye infection in turtles is highly contagious and will lead to death. Is a shame that they are treating such beautiful animals in this way. Also, the replacement I got is currently dying. Absolutely not recommended.

michelle schuler

2020-05

My daughter received a small pet for Christmas. The day after, while shopping at Ross I saw this pet store and decided to stop in since she also received some cash and wanted to get toys and other items for her new baby. We walked in and saw a young lady standing behind the cash register. She at 1st said nothing to us, but as we were starting to walk past the register she said "let me know if u need something because we close in one minute". I replied, "oh your closing in one minute?", to which she then made an 'Im sorry' face and said "yeah". So I turned around and loudly told my baby girl "come on baby, we'll go buy him stuff from another pet store". The girl said nothing else and as we left I heard her lock the door. I worked a few years in retail management and I found this extremely unprofessional for a sales associate. I won't be returning and recommend that you educate your staff on remembering its their job to bring in business and not rush it out/away as well as drilling into them the proper way to welcome customers. Maybe you should only have managers closing the store since they may be more invested in your company and its growth? It would have made a huge difference if she would have welcomed us first, asked if we were looking for something particular, and then after a minute or so she could have mentioned closing time.This is the closest pet store to us so I wish it would have worked out, but we'll just continue going to Mark's Ark.

Promised One

2023-05

This is probably one of the most knowledgeable pet store owners I’ve ever spoken to he did not give me any BS about what food my dog to eat he gave me straight facts the crazy thing about it is I didn’t even buy food from him he was just so open to sharing knowledge which is great Highly recommend him

John Vanottteren

2023-05

The owner is really explain everything there and help you I am very appreciated of the customer service there is outstanding

Shane Smith

2023-05

Lots of great pets, and the fish survive better than fish from pet smart

Steven Francis

2021-05

Terrible service went there to buy fish was told by employee the fish I wanted was $12.99 each by the time they made it out of tank to be bagged they had gone up to $39 each.

Kamya McClinton

2021-05

Bought two turtles from here , the store is very nice and the employees are great ❤️

andrea g.

2020-05

Very good place, but does anyone know at what time this pet store closes at?

sasha sylvester

2019-05

I've been coming to this pet store since i was 12yrs old. Love it

lisbet sebastian

2021-05

I called they didn't help me with anything I had a question abt a price of a animal and they couldn't tell me 🤨👎

Emily Snow

2020-05

I was very disappointed to see yucky discussing lettuce in the tortoise cage was full of flies like excessively must have been over a day old.

Tracy Luke

2020-05

Love the Owners .Clean environment. Very Friendly Staff. :)

OFTEN IMITATED

2019-05

Cashier was very NICE, honor online price for ME. ..

CupCakes 174

2017-05

Service was kind. Small store, but has a lot.

Jerry Rodriguezz

2019-05

Great guy

Yenisleidy Alonso

2019-05

Very nice the place

Claudette McGo

2018-05

They just about anything for pets👍

Amanda Rivero

2021-05

The place is great!

Mr. ZoMann

2019-05

Various animals to look at...

deyvi ochoa

2024-04

Everything is beautiful, the fish, the turtles and the place. The only thing is that it has very bad-tempered and disrespectful people, one of them is a woman with earrings on her face who never wants to sell, she is just angry 😡 and responds very badly to you, I hope she change for it you may lose many customers

Abrahan Ripoll

2021-05

The attention is very good, their products are of good quality and the animals are in good health.