4.4 (458)
301 Eagle Ridge Dr, Lake Wales, FL 33859
(863) 589-0029
dollartree.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lauren Chang Perez
2024-01
I worked here from 2022 to 2023 I personally had a great experience helping customers n helping maintain the stores appearance before I started working I would go shopping there always found what I needed all I can say is check it out for yourself
Fatima Barber
2024-02
This dollar tree is huge 😍. 1st time here very organized and clean. They have a lot of items .
Dani Elle
2024-04
Had bad experiences, few of the employees are unprofressional. They yell across to call another worker.. There was a time I was with my parents and the machine was having issues then yelled at us for our stuff to pile up. It was the same lady (she’s this lady that’s is skinny, with glasses) that was smoking outside Dollar Tree that works there, but acts like she’s entitled to embarrass & harrass customers she may have stressful days but don’t drag anyone to it.. Hire more people that's more respectful and professional Wouldn't go there anymore!!
Brenda
2024-01
We came to this location on Christmas eve one of the employees was gathering the carts and that day was windy and one of the carts ended up hitting my car ,we reported to the manager that day and about a week later the manager Mitch gave us a call told us to go out and get an estimate ,so we did I dropped it off Mitch wasn't there but he called the next day saying that they won't repair my car be cause they are not responsible when you visit their store, well if that do why didn't you say that from the beginning and had us going all over to get estimates Mitch.
trisha clayton-Lee
2023-11
The worst experience I have ever had in a store. In my life, people are running around jittery. Shaking, barely can talk to you like They're on drugs. The Manager is on cash register yelling at customers. Because we are not fast enough at answering questions. There's no respect or decency in this store. It is nothing but chaos. In my opinion, a bunch of drug users. Will not be going back to this place ever again and I recommend nobody to bring their children into the store..
melanie montes
2024-02
This is the most organized Dollar tree I have ever seeing and there is 3 lovely employees working that are amazing and extremely polite good job!!!!
Otto Montero
2024-02
Word t experience ever with Juanita and her bum manager I will be calling comparte and reporting you all for harassment your manager walked outside to harass me after I was getting in my 🚙
Patsy Cooper
2024-03
I realize you are short-handed but your staff is very rude and the manager is completely rude doesn't even know what manners are I realize you're sticking up for your crew member but pay attention
Caryn Gratton
2023-05
This dollar tree carries the larger size bottles of detergent and they a good supply of sticker books. I am pen pals with my grandchildren they think mail is the greatest thing. They have to write me a letter, or draw me a pic. And I write a letter and mail a sticker book. Helps with their writing for school and I like mail that's not a bill. Parking is good. I like to get the foil pans for my oven there 2/1.25. it's busy all the time. Best time to shop is in the evening they come in an organize the store before they stock.
MIRELSA ARROYO
2024-04
The cashier was excellent, proper, and very attentive!!
Irene Krause
2024-02
Great place to pick up some craft supplies.
Eve Mejias
2021-05
Like this store they have so much nice stuff, for party and more.
Vickie Castaneda
2024-04
Almost always find what I need. The people who work there are always so helpful. The cashiers are very nice to talk with. The store is always stocked.
Sara Balliett
2022-05
This Dollar Tree is really impressive. It stays pretty organized and clean. It has all the things. I love that it is an inexpensive and quick place to stop for most any basic supply. It has all the containers, cleaning supplies, even dishes! They have classic white stoneware that seems to be solid quality. Lots of nifty cups. All the school supplies, party supplies,and more.
shakira diaz
2023-07
ZERO STAR FOR MITCH HAVING THE WORST CUSTOMER SERVICE, Your a MANAGER, Greet the customer or at least SMILE. I cant BELIEVE this came from A MANAGER WHO SUPPOSED TO LEAD A TEAM AND BE THE EXAMPLE. This shouldnt be ACCEPTABLE. NEVER experienced anything worst than this, SOMEONE TRAIN HIM AGAIN OM HOW TO INTERACT WITH CUSTOMERS
Laurie Ullom
2023-05
The sidewalks and parking lot was full of litter. I know it is a busy time of year, but it had not been cleaned in months! Dirtiest Dollar tree experience ever!Many shelves were bare.Only 2 clerks at check out and the lines were long.
Marge Garcia
2023-11
She was very helpful but the store is messy and they need more help
Angela Ruiz
2023-05
I was told this store was awesome but I beg to differ with that. I went out there tonight the store was so disorganized no rhythm or reason to where products are. I was so disappointed that I just left with out purchasing anything which is so unusual for me because I love the dollar tree 🌳 brand.
Victoria Price Avon ISR
2023-05
Always much neater & organized than the "other" Dollar store! Staff is pleasant at this location too! I was able to find exactly what I needed & be on my way!
DaveVicki Sleyhh
2022-05
Our most favorite store around. They make being poor affordable thank you your prices never fluctuate I know what I'm spending most of the time lol. I always plan on buying a set amount of items but always go over that set amount by at least 3. I come there everyday and am surprised at some of the items. I can't believe they can make a profit sometimes on some of the stuff. Exceptional value Thank you
KayKay I review
2023-10
Big ! Lots to look at always nice staff and decently stocked
Shelby Carter
2021-05
I usually always have a good experience here, but today my boyfriend goes there because it’s my birthday and he needs to get a bag for my gift. The employee informs that they don’t open until 8:15 but they clearly open at 8, and tells him to get out and slams the metal shutter after my boyfriend walks out the store. I think dollar tree needs to get more motivated employees or I won’t be shopping here.
Dawn Remines
2022-05
This location is awesome. I've never seen a Dollar Tree this big. Loved the variety, found lots of items I've been looking for. Will definitely drive the few extra miles.Thank you Dollar Tree
Bonnie Alexander
2021-05
Best Dollar Tree that I have been to. A crafter's paradise and a lot of foods and other awesome items that I have never seen at other dollar trees. I live in Winter Haven and work in Kissimmee. I had never been to the Lake Wales area until I had an appointment about 10 minutes past this location. I happened to stop in on my way back home. It is a bit of a ways for me but I think it is definitely worth the drive. The cashier today was also very friendly and I have to say that I have not gotten good service...ever...at the other locations I have gone to. If you can only go to one Dollar Tree location this is definitely the one that you need to go to!!!
Kat Davis Cooke
2021-05
There are many Dollar Tree's to choose from and I'll not be choosing this location again. Customer service was non- existent last night as several employees stocked shelves while only one cashier, with a lousy attitude, served a line of folk 20 deep before another register opened. This location is bigger and usually has a wider variety BUT attitude is everything and the staff seemed complacent. Too bad 👎
Rickie
2023-05
One of the largest I have been in the area, clean, organized. Although most things are not really quality as they might have defects, you can always find here and there are some items worth the $1.25 price tag.
alyssa blackwell
2022-05
I love these place. Yeah the people who work there seem like they want to go home but it is ok. I buy a little of everything here. My favorite are the marble plates i got. Have not seen anymore hope they get more.
Larry Martin
2022-05
Not good. My card wouldn't read the chip. Low funds was not the issue. Went to my truck to get cash. Came back. Cashier was gone and so was my merchandise.
John Bell
2022-05
Bought 3 fun little helium birthday balloons and a card for less than $5. I was in and out of the store in just a couple of minutes. Nice!
Patricia Crenshaw
2023-05
Complete mess! You shop for items you need if the are all under a pile of unrelated merch. Staffing was rude. I asked about getting balloons and she rudely said that they were out of helium like it was my fault.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-9 PM |
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