Obsessed Garage

Leo Kayra

2023-10

I ordered my static comet product 3 weeks ago. The shipment was delayed and the product was damaged. They said that they contacted static comet last week and a new product would arrive. And since that day, no one has responded to the e-mail. You do not have a contact number. I paid $700, the product I received is defective and I cannot reach anyone. Is there anyone here who can help me??? urgent

Waggs

2024-04

Excellent. Matt and staff are awesome! Looking forward to meeting them in person. Destination OG in Helen GA is amazing as well. Matt and his videos has kept me sane in an insane world.

Kirill Kozlovsky

2023-10

I'm probably the first OG's Israeli customer. To be honest, at first glance at the store's reviews, I hesitated to order but gave it a chance anyway. Ordered a few Pressol sprayers, and OG shipped the package locally very quickly. Received the sprayers today via a 3rd-party delivery company. The sprayers were securely packed, unfortunately, Israeli Customs had to open the box. The sprayers came undamaged and fully functional. Everything has gone smoothly. Thank you Obsessed Garage.

Michael Berger

2024-02

Beware of obsessed garage. They are very difficult to work with. I ordered an open box Kranzle pressure washer which was discounted about $120. I've ordered many open box items and as the name suggests an open box item may have been opened and tested, it may have even been scratched during that process, but it ultimately should be a new unit. Obsessed garage sent me a heavily used pressure washer. It was filthy dirty with oil all over it and grime all over it. It was so used that the plastic was worn down from repeated rubbing. This is not acceptable. After several back and forths with their customer service, I offered to pay the difference to get a new unit and they wouldn't even waive the shipping fee despite their clear mistake. They have yet to admit their mistake. Again, open box should be a new unit with almost no use. This is not what I received. Do yourself a favor and order somewhere else.

Chris Hanes

2021-05

Super helpful and friendly staff who do their best to help customers find solutions for automotive detailing and garage needs.***Note*** - this is NOT a detailing facility or automotive garage. They do not work on cars but do have many detailing and garage-related products available at this location and available for purchase. Check out the website first if you're curious or email the staff as they're quick to respond.

Jose Martinez

2024-04

This Place is awesome they have items that are tested and explained how it would benefit you in your installation and usage

Juan Martinez

2023-07

My order number 207586 $261.93. Includes a Marolex foamer that does not work, so I emailed four times, send video and explain what I have tried and still doesn’t work. Nathan takes a full day to return each of my emails but I have to understand they are busy, right? but last email he sent said that I have not been diluted the product I put in the foamer correctly, when I send the video and one of the emails explaining that I have tried using what the foam soap container recommends and also I have used less product and also more product to see if that would help…….. he does not even recommend me other products to see if that would solve the problem. I don’t think they really care about costumer problems. I send and email yesterday and I will write more reviews till they fix my issue, it’s not about money, it’s about buisness taking care of what they sell.

andres rodriguez

2023-10

Bought over 3 grand of stuff over 15 orders.. everything’s been fantasticDrove from CT to Florida for vacation and took a day to visit.. outstanding people.. everybody took time out of their day to show us around and talk to us..you have to know what you are looking for and know what is it that you are getting .. and if you don’t.. obsessed garage is there to help

S P

2023-07

Bought hose reel kit (basic). Nice products but several surprises. Hose and jumper hose did not have swivel ends therefore install much harder than their help video indicated. Also hose clip came without nut. Most disappointing was the reels stainless steel swivel was leaking out the end. Seal must be bad. Can’t call anyone only able to submit a request.

Jorge Gomez

2023-05

Iam not very happy my order was lost , they said that they delivered my 1000 dollar order to my door ,just left it their no signature,but I never got it . After days of emails Manny finally got back at me said he was going to take care of it on his end so he tried to send the incorrect stuff but I told him that it was wrong and also provided new shipping address. So from being just great ,he goes to blaming me for incorrect addresses, but I told him that the address was correct but did make a difference, so now not only do I have to pay for stuff I never received but I can't even file a claim with ups because they want serial numbers I don't have man I think I ught they would be more on the ball so be carefully with your orders make sure they get a signature on delivery

Ricardo Burgos

2023-05

Went to this place today for the first time and I was very impressed. Upon arriving I was greeted and attended right away. The staff is very personable and knowledgeable. Was also given a tour of their facilities. Overall great place with great customer service will definitely be back again.

Zac

2023-05

Sold me a faulty product and even acknowledged that the product they sold me has been known to fail. But they refuse to replace it because its a few months out of warranty. Poor business and customer service. They told me to reach out to the manufacturer of the product instead of going through them, even though they sold me the product, acknowledged its been known to fail, and even told me they knew exactly what was wrong with it. So strange. For a $50 product you'd think they would just replace it out of good will. Nope.

Zachary Carnevale

2023-05

Sold me a known faulty product unbeknownst to me. They acknowledged the fault, even identified the problem and what broke, but won't replace the product. Awful to do business with. Would not recommend them to anyone.

Terry Kutruff

2022-05

Customer for life! I have been following the YouTube channel for sometime. Made my first order and had a little hiccup. They made things right immediately . Awesome customer service! Just placed another order. They sell the best of the best. Thanks again

Craig Seifert

2021-05

After 13 orders I have found every part of the service impeccable. Getting my order in the post is a treat to open when it arrives. For many this is more than just a shop but a 'home' for like minded people who have a passion for their cars(s). It has been a pleasure to see the business grow and support it through my purchases.

Travis Gravois

2022-05

Matt, Chris, and the entire OG team are building something spectacular here. They are already a great business and will be even bigger going forward. The amount of time they put in to finding perfection in every part of the garage saves us lots of time and money. They are also extremely high quality people that treat you like you are one of their own. I’ve gained so much from them that I am a loyal customer and will be for life.

Steven Grayson

2020-05

Ordered from them a couple of times with super fast shipping. Staff is always very helpful. Items are priced fairly and most of the time they’re the only place that have the specific items you need to handle issues that most never knew existed. Built for the obsessed people like us.

Jason Ernst

2019-05

Love Matt's Channel and Youtube! His online store is awesome too. I just ordered some stuff last night at 10pm and its already shipped. I live in FL too so i'll have it tomorrow just in time to do dialing in of my own.

James Colip

2023-05

Great place to visit. Have been a customer for a while decided to stop by while I was near the area on vacation. Very cool to see the whole facility and products in person! Will be back for sure.

Forcedinduction _Drive

2020-05

have ordered multiple times over the past couple years. Orders were always shipped promptly with great attention to detail and have only improved over time. That new tape is "legit"!

TimsProAutoSpa LLC

2020-05

Amazing place with all the top professional grade products "a true detailer heaven!!!" So looking forward to trying out my new minnie as well as 3" mini from the OG family in my own new personal professional detailing 1 car garage. For any true/certified professional detailer I highly recommend checking this absolutely state of the art facility, if not trust your order with them as I have personally seen how they operate. I'll take 5 stars even though it's a worthy 10!🔝🇺🇸🏆

Brian Colangelo

2023-08

TERRIBLE customer support. This company totally avoids any phone contact. Emailed over 24 hours ago and still no reply.

Ryan Buhler

2020-05

Had a problem with my order and received a response and proper solution within a satisfactory time. Will order from again. I don't think we have the full story from the 1 star Michael review.

PFran42 “Let's Go Brandon”

2020-05

Matt has identified and targeted a unique demographic and has delivered a series of products and services with laser-like precision. If you like taking care of your car(s) and weigh proven products and methods over costs, OG has got you covered.

Workshop 1668

2022-05

Always a good team of people that care about finding the worlds best products for the car and house. What all small American businesses should emulate from warehouse to support.

Spencer Tart

2021-05

You could not ask for a better experience, staff was fantastic and helped me get everything I needed. Everything they sell is the highest quality, if you are serious about your vehicle this is the right place.

David Babinski

2023-05

Highly recommend the tour! You can actually pick up items directly from the warehouse. DMF lights inbound!

Steve Jeschke

2021-05

The customer experience was horrible. They tend to serve the "Elite" and wealthy community. I guess my business was not good enough for them.

Cana Sportfishing

2023-05

Super nice service and excellent selection. No junk here, buy it once buy it for life.

Edwin Leland

2023-12

Only place I go for detailing.