FLBlue Cat & Red Dog Too

2.8 (31)

291 Front St, Key West, FL 33040
(305) 293-9339

Claimed
Pet store

From the business

  • Small business

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Joshua C. Norvell

2022-05

The Blue Cat located inside the shops at Mallory Square was the cutest store ever!! We had the pleasure of meeting the shop owner. You can tell she puts a lot of work into her store and she had really cute crafted items. Support local Key West Artists and stop in!!!

Zachary Hottel

2024-01

This was a cute shop, but the person working the register was really rude. I've never caught flak from a store employee for just browsing. And I can assure you I won't be buying anything.

Glen Morris

2020-05

This is one of the many shops around town! This one is in a very unique building and They have some funny things for you or for your pet. They seemed nice when I was browsing, but other reviews say else. They are pretty used to tourists and some shops have shipping available, so ask if you want to but something but don't have room.

Hikari I

2023-08

First time visiting Key West with my family. We adore cats, so we were excited to see this pet store.As we made our way out the store, the front lady said: “I’m sorry you didn’t buy anything.”I replied, “Well, there were interesting things, thank you!”She answered with, “It doesn’t matter if it’s interesting because you didn’t buy anything.”I left the store feeling unhappy. There was an ornament I was debating whether to get it or not but after the interaction, never coming back here again.

jennifer Forehand

2022-05

Very cute little novelty pet store. Customer service was great! My Penny tried to walk out with all the toys. She picked a duck and hammerhead shark.

Lindsey DiCicco

2023-05

Wish I could give a zero star review. Everyone in the Keys has been so nice except for the woman who works here. We walked into the store as another couple was walking out and she seemed miserable talking to herself saying rude things because they didn’t buy anything. We’ll that made us not want to buy anything. So when we walked out she said rude comments to us. Now looking at reviews multiple are years old, maybe hire nicer people just a thought! :) We had a wonderful time in Key West, just shocked can’t believe this lady.

BrianS NylaanDDS

2024-05

We visit Blue Cat every time we come to Key West ~ Love it !

Cindy Mominee

2023-06

I'm not sure what all the rude comments are. Think I've been going to this store for almost 30years. Always get something for my cats there. Owner has never been rude to me. Maybe she's older now and needs to sell if she's being that mean to people. But like I said I've never seen this side of her. I've even sent pictures of my cat to hang at store!!

Jean Pierre Taico

2024-02

Rude person in the front. If you want visitors to buy something from your store, be a little more polite.

Alessa B

2023-09

The lady at the front is very rude. As people left the store she would mumble “Sorry you didn’t buy anything”, as we left it was the same thing. Very weird and strange. Poor interaction.

Brandi and Joey Pope-Gaston

2023-05

We can't say enough good things about this hidden gem of a pet shop! Found on accident but now wait by the door for it to open on purpose. Animal friendly, cute clothes and toys for kitties and puppies alike and the most friendly small business owner. Love this shop.

Katie Weygand

2020-05

I also was chastised for taking a photo of an adorable accessory I was thinking about purchasing for my dog...almost glad that the owner(?) rudely revealed her true colors before I supported her business. There should be signs in the store stating that pictures are not allowed if that is a policy so that potential customers do not have to be scolded like they are destructive children. My brief visit to this store was certainly not a good first impression of Key West, and am hopeful that customer service isn’t like that everywhere here.

Stephen Fortlage

2023-05

Really liked this place. The owner was really nice and I took all kinds of pictures of stuff in the store, so my girlfriend back home could decide what she wanted. I ended up getting some towels and some cat toys that my cat loves.

Kristen Hannan

2020-05

There is definitely something wrong with the older woman (maybe owner) of this store. When we walked it, she was telling another customer “no pictures”. The customer said “sorry, I wanted to show my dog sitter this shirt”. The employee then said under her breath “ your taking a picture because you don’t want to buy it”. The customer immediately left the store. I was shocked. I walked around briefly and didn’t want to shop at a store where an employee was that rude to someone. Then she says to me as I was leaving “that was fast”. I looked at her and she wouldn’t even making any contact with me. The employee has a nasty rude attitude. Sorry, I don’t give people like that my business!

diana copeland

2020-05

Should have read review prior to going into store. I had just come out of Hemingway store where I took all kinds of pics. Started to take pic of tshirt with cute cat saying and older woman with dark hair (owner)? told me very rudely no picture. The way she said it was like I was breaking a law. I said I didnt see any signs about not taking pics and she very nastily said is that the reason I was taking pic. She was very confrontational and rude. I agree there is something wrong with her and she should not be in a job with the public. Stay away from this shop.

Jackson Ferguson

2021-05

Extremely rude! Went in with my children looking for something for our pet. Could not find anything that would fit him. As I asked my young daughter if she was going to get anything and she replied no...this unkind, rude, hateful individual mutters under her breath “Then why are you here?” When I told her I heard what she said, she completely denied it. I highly recommend that people do not patronize this store. If you read others reviews , this is her pattern of behavior.

Mark Brown

2021-05

I am a huge fan of Laurel Burch and love the idea of collecting one of her pieces when aOn vacation in KW. Unfortunately the owner has the most disagreeable and abrupt personality. I have witnessed her treatment of cruise ship tourist for years. I finally decided I have had enough. I won’t be returning

Roberto Vizcon

2024-03

Nice dog boutique inside historic building turned mall.

Jeremy Strickland

2022-05

The older lady (maybe the owner) was extremely rude. My experience was very similar to other reviews on here. No wonder nobody was in the store, worst customer service and attitude ever.

Mary Ambler

2022-05

My experience was both personable and helpful. I was there on Sunday May 23rd, 2021. I have no idea if the person who assisted me was employee or owner- doesn't matter. It was positive.

Catherine Aycock-Shanks

2022-05

Loved this store! Got to chat with Andrea as well, super nice lady! We will definitely be going back!

nicky weisensel

2022-05

Went in and looked around, bought 2 dog toys. Had a nice conversation with older woman. Would go back anytime.

dana M

2022-05

Very rude store employee or owner. Do not waste you money or time. Support others who choose to be kind.

Kevin Riskowitz

2021-05

When we visited the inventory was a little low due to Covid-19. This didn't stop me from finding some items to buy.Will be back next time I am in Key West.

Florian Dern

2024-02

Rude staff

Andrea Kennedy

2019-05

Very nice. The staff is very helpful

Megan Tyndall

2019-05

Thanks for the great customer service! 🙄

Roscoe Roatch

2021-05

Staff is rude.

Opening Hours

Monday 11 AM-7 PM
Tuesday 11 AM-7 PM
Wednesday 11 AM-7 PM
Thursday 11 AM-7 PM
Friday 11 AM-7 PM
Saturday 11 AM-7 PM
Sunday 11 AM-7 PM

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