PetSmart

Carley Blake

2024-04

I’ve always had excellence service at this pet store. My family and I have completed 2 puppy training courses for 2 separate dogs at this location as well over the last couple of years. I can’t say enough good things about Colleen, she’s got patience of a Saint and kept encouraging and coaching us along the way! She loves animals and loves seeing people win with their pets. Big THANK YOU to Colleen for all that do!

Deborah Robinson (Sunny Dee)

2024-01

Excellent store in all areas of service! They keep all of their inventories well stocked, especially the variety and brands of food. Their cashiers are very helpful, pleasant, and efficient. It's a clean store and we enjoy shopping there!

Mariam Verveniotis

2024-04

They won't let you choose groomer you want, always giving you new ones and when your dog gets hair building up behind her ears they are sending you to the doctor to cut them off,I don't recommend them at all, not nice manager and some groomers, I wish I remember names

Gina Batchelor

2024-03

Enjoyed the Puppy class with Colleen. A very knowledgeable, non-judgmental trainer. Will continue taking her classes.

mary huff

2023-05

Colleen was such a great trainer. We went to puppy class. Its actually inexpensive for all you learn. I can not believe how much Ricky and I both learned. Amazing how much you learn in six weeks. Colleen treated him like a little king. Highly recommend.

Phil

2023-07

Highly recommend this store for its training. Colleen was awesome and clearly knows her stuff. We took our 4 month old Goldendoodle to a 6 week Puppy/Beginner course and it’s made such a difference when at home working with him. Colleen was attentive and we will definitely be signing him up for Intermediate sessions with her in the coming weeks. Oh yeah, the price is such a great deal.

Jenni Sosnow Realtor

2022-05

This review is specifically for the grooming department and Mikalya! She did an amazing job on my fussy Maltese mix. I needed a last minute appointment and they got us in. Thanks again Mikalya, Lani looks great!

Carol Dubois

2023-12

Outstanding pet store. A terrific example of what pet stores ought to look like. The adoption are is exceptional.

Wayne William

2023-05

Wanted to get my grandson a fish tank. When I asked for help, on a Saturday, 2 workers helped me so much. We only planned to shop, but with all the help and sale prices we bought it all. They had lots of suggestions about types of fish to combine in tank, etc. Great service!

Sean D.

2019-05

Good variety of food and pet supplies at decent prices. Great Veterinarian (Banfield Pet Hospital) located in the back of store, that’s what brings me in and browse while waiting. Usually have great clearance selection

Terrie Riggs

2023-06

Shoutout to our outstanding groomer Ashley! She did a fantastic job handling our 7 month old super hyper mini goldendoddle! Casey looks adorable! Thanks so much Ashley!!

James Robinson

2024-01

A little expensive, but, a large selection and very friendly, helpful staff.

Jay Cates

2023-05

We had our Jackson groomed Monday by Mikaya and we are so happy with the cut. He is a wiggler and she handled him so well.She cut him just like we asked her to, and it a great job by Mikayla! Taylor groomed Abbie and her cut was perfect! We will be back!

Moni Resto

2023-05

Good selection of products. Very friendly staff and a nice store manager. They always got space in their dog training classes for more! Check them out.

CLAIRE E

2023-05

Love this store probably more than my kiddos 😍

Shannon Hoagland

2021-05

Staff was amazing! Extremely patient and understanding with my dog. She is extremely shy in new surroundings and does not always take well to new people. The staff made her extremely comfortable, she even offered up some kisses. I was shocked as she has NEVER done this. I will definitely be going back.

Autumn Apruzzese

2020-05

We adopted the kitty of our dreams here! The staff was so incredibly helpful, especially Kayla. I can’t say enough good things about her. We drove about 30 minutes from north Stuart, and it was definitely obvious to us that the staff loved the animals and cared that they find a good forever home. Best pet store I’ve been to by far.

Erica S

2022-05

Place has lost all its good grooming staff. Went to drop off my dog and two girls (who could use a groom themselves) were literally sitting around doing nothing and did not offer to check me in. I sat there for almost 10 min. I heard the groomer in the back say "she can wait" yeah I don't think so. Needless to say they have lost my business. Clean up your grooming staff....soooo downhill

Javier Tueros

2019-05

Came for prescription dog food at 7PM on Sunday and doors were locked. I got the "I'm sorry" shrug from one of the associates after I flashed my prescription card from the window. I understand we all want to go home on Sunday on the dot, but customer service and doing the right thing is always important. The store's automated phone system stated that the store already was closed at 6:55PM. I would never push away a customer because of a few seconds. Will be reaching out to corporate.

Lynda Toward

2024-02

Courteous check-out employee!

Ammelien Sur'immumo

2018-05

Always very very happy with this PetSmart. I recently got a kitten and every time I go in there with him the employees always want to see him. Even when I don't bring him the ladies ask about him and how he is doing. Someone always offers assistance with what I need and walk me to the item when they can. We've taken the kitten to the veterinarian at the location and are happy with the way it was handled.

Sallie Oneill

2021-05

Staff is very friendly, and always willing to help you. Store is clean and well stocked. The only down side is their high prices. If not for that, I would shop there more often as I have 14 rescue animals.

The Recalcitrant1

2021-05

Got a couple of schooling fish here a few weeks ago. They died within 3-4 days but I left them in the store bag way too long so I am certain it was MY fault. Have bought several fish here with good fortune and 2 snakes several years ago that have been nothing but awesome ever since they joined my funnyfarm. Prices are ok/fair for a brick and morter biz AND they price match Chewy.com as an added bonus. Solid store IMO

sara Hamilton

2021-05

Super attentive and pet friendly staff. They greet you at the door and periodically check in with you to make sure you are able to find everything you need. My puppy and I go here at least once a week. They always give her delicious chicken treats 😋

Michele Newell

2023-08

Can always find what you need. All the employees are very helpful and nice.

Carolina Gomez

2018-05

I’ve been to countless Petsmarts all over the nation and I’ve never had a bad experience in any way but today’s visit at this particular location was exceptional. Every employee was happy, social, and very helpful. I even had a really complicated return for which I had lost the receipt (flew out of my convertible lol) and it was for Halloween costumes which are now on clearance and probably cost a quarter of what I originally paid for them. I immediately called the original location where I made that purchase (Palm Beach lakes) and they made it seem hopeless even with my pet perks phone number. Although they were nice about it I was just disappointed that there wasn’t more effort in resolving my problem. I was prepared for the worst I had my transaction number from my Amex and even had a picture of every item that I purchased that day. Today I happened to be in Jupiter and had the returns with me so I took a chance on this location and sure enough they were able to pull up the entire transaction and refund me the exact amount. The young lady that helped me was amazing I wish I got her name so I could inform the company about her excellent service. She even gave me a detailed explanation about their friends and family sale. I then got trapped there because of a crazy rainstorm so I proceeded to shop and speak to several employees about all kinds of things and had a great time doing so. I live on Singer Island so this is not the closest location to me but definitely worth the extra time to shop here from now on. Sorry for the long and annoyingly detailed review but my experience today was definitely worth sharing.

Dawn Maxwell

2018-05

Booked a grooming appointment online for 10:30 this amShowed up at 10:20 to be booked in and received “Jessica isn’t in yet and we cannot book you in because Miss Jessica likes to ask her own questions”. **** Outstanding customer service and warmth felt between colleaguesMiss Jessica did not show up before I left the store at 10:40 amCan you not just get to work on time?

Joe Demick

2024-01

When the fish are needing food. This is our spot.

Renae Schillaci

2019-05

If I could leave them 0 stars I would. The grooming salon is horrible. The lady Kaitlyn B is so nasty she should not be working with people or animals. Since when does it take 4 hours to cut a dog. They make appointments they should stick to it. I will never put my dog through that again. Again do not go there.

Shaughn Mohammed

2023-09

Thank God for Pet Smart And their veterinary services......I've saved.allot of money taking my sick cat their