Pet Supermarket

4.3 (43)

6999-3 Merrill Rd, Jacksonville, FL 32277
(904) 203-8143
petsupermarket.com

Claimed
Pet store
Pet groomer

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Faye (futuregeologistgirl)

2024-04

Kudos to whomever hires the staff. You've done an excellent job in selecting friendly and passionate team members. This was the first time I visited a pet supermarket.The store was very clean, and shelves were well organized. It has the best assortment of aquatic plants that I've seen around town with prices on display. I found everything I needed and more. I'll be back for some fish to add to my tank after I'm done with upgrades.

Heather Monroe

2023-11

Home baked dog treats. Great variety of fish. Love the service. Multiple animals for sale, guinea pigs, rabbits, fish and birds. Huge variety of treats and all pets needs. Double sink for bathing your dog's.

Manuel Djs Escalante

2023-06

The neighborhood is happy the store is now open!! They have a great selection and keep ordering new items and Pets, cool fish like arowanas, discus, rope fish, catfish, loaches . The team is very friendly and knowledgeable.

Edgar Abarca

2024-04

The place is amazing. I bought a ferret. Had everything I needed to set up. House, food, essentials. They offered advice on care and the staff was great. I appreciate the area, close and convenient for me to go to.

Kobi Alleyne

2023-08

Horrible customer service. Every time I go to give my dog a bath it seems to be different rules for what’s covered under the basic wash. My wife went and they told her she had to pay extra for conditioner. I went and they gave me all three options. Most recently we went together and they only wanted to give the oatmeal because it has both shampoo and conditioner. But we declined that and requested the other two options and she had to go and get it out the back. I know it seems picky but we like the shampoo and conditioner options separately. When she came back with the bottles they were unbelievably hot which seemed strange. (Did she microwave the bottles? Haha. ) I was so confused. This new pet supermarket seems to be the only location that gives me a hard time and I rather go to Atlantic location. This location just makes up different rules depending on who’s working at the moment. I don’t like that.

Bobbi -Roberta- “grannibobbi” Behlmer

2024-02

Clean, and well stocked with plenty of choices for many species of pets. Friendly staff, but I had to go back to the front/register to ask for assistance with the feeder fish I needed. I will return.

Tammy Jones

2023-10

The girls there are always super friendly and helpful I have gotten fish and plants I have purchased ALL my plants most of my fish from pet supermarket

Nicole Shepard

2023-12

I was passing through, never been to this location, and thought I would p/u a couple fish (great selection and prices). I had my rescue dog who lets just say had a moment! NJ was super sweet and shared a few laughs. In this crabby world... I just want to say thank you NJ! :)))

Teofila Fredrickson

2024-02

Excellent customer service. Very friendly and helpful. They have all the products I need for my cats 🐈 and dogs 🐕.

Bethany Scully

2024-01

Beautiful new store with clean animal enclosures. Wonderful staff, very kind!

Rachel Leslie

2023-07

I was really excited about Pet Supermarket coming to the neighborhood primarily so I could utilize same-day delivery. I get that it's a new store but the day after my order nothing had shown up, my calls to the store ranged from answers that I will "probably" get it by the end of the day to having no idea what I was even talking about. Calls to their main customer service number were just as useless to find out when I was going to get my order of a single bag of dog food. I'll keep making the drive to Pet Supplies Plus instead.

Lewis Paul Gladue Jr (Popagee)

2024-05

The employees was very helpful and I got what I wanted

9a Jax Avacado Geek.

2023-06

My new pup Sho Nuff absolutely loves the warm do it your self bath stations as well as the toy selection.

Lee Lippert

2024-02

New location. Good location for me. Good inventory. Nice employees.

Fire Tigeris

2023-11

The accidently sold a dyed parrot fish, they don't condone that so we will see if they can get the vendor to stop.

Herby Guilliod

2023-12

Great place, nice people. Love it. Self serve dod bath.

Calvin Warlick

2023-09

Everything is a little over priced like those baby discoid roaches. Can y'all please have adult discoids!? That's why I rated it 3 stars. I couldn have put 2 stars!

Derrick Colquitt

2023-08

Thank you for opening the new store on Merrill Rd. It is so convenient for myself and my dog.

Ally M

2023-09

So happy they opened by me my favorite pet store

Lil C

2024-01

Atmosphere is always great!

Joe Bob

2023-08

Had a joint chewable that I hope works for my Long Hairged German Rotweiler

Amanda Boo

2024-04

I bit high on prices

keion parrish

2023-09

Plenty of inventory to choose from. Helpful staff.

Grace Huffman

2023-10

Great staff. Great prices

Joshua

2023-09

So small

B Love

2023-07

I love this store

vito

2023-07

horrible customer service

Chris James

2024-05

They are very great with customer service 😀

Claudia Guerrero Espinoza

2023-07

I give it 3 stars for the reason that the dryers for dogs, the air that it expels and gets cold, I feel that it is a little hard to take your dog out with cold air.

Opening Hours

Monday 9 AM-8 PM
Tuesday 9 AM-8 PM
Wednesday 9 AM-8 PM
Thursday 9 AM-8 PM
Friday 9 AM-8 PM
Saturday 9 AM-8 PM
Sunday 10 AM-7 PM

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet