3.9 (100)
1621 Edgewood Ave W, Jacksonville, FL 32208
(904) 523-7512
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Angela R
2024-04
The store was trashy. Clothing falling off hangers. Not like other stores. Cashier was on her phone not really paying attention. Contrast to the Dollar General across the street who is usually neat and in order.
Versie campbell
2023-05
"It is what it is"The System kept going down at the Registers. So Customers patience was a virtue.God Bless 💜
Cheryl Ferguson
2023-12
I would have gave 5 stars but the staff on day shift are not very politeful. May be because (no offense ) I'm white? I'm not a thief I do not steal so I don't like being make feel I am.Night shift is awesome have no complaints!!
Yolanda Mobley
2023-07
Very seldom do I go to a family dollar and leave with a great experience the staff was pleasant and engaging the store was clean and well stocked fully staffed the set a standard not found at the majority of locations even those found in the more well to do/economically upper class thank you for being better than the standard 👍 👏 and I don't usually do reviews
Anna Matthews
2023-05
I found everything I wanted. They must have just gotten a supply in, a lot of items had not been unpacked yet. There were only two ladies working in the store but they were friendly and helpful. The store was fairly clean and they had baskets. Overall my experience was pleasant.
nosana abner
2023-05
I patronized this store today a little after 4, I don't know what "great mind" hired the black girl with the braids but wow!!!!! She treated me as if I stole her husband or had some past beef. She was rude and impatient and was mumbling things under her breath and was angered because she had to check me out. All I was thinking is, who hired you? And why did they think YOU were a good fit for this job? She absolutely hates her job and every customer that comes in. I know that I will now save myself the discomfort and go to dollar general. Customer service isn't what it use to be. My God, why think it's okay to be that nasty for no reason.
Margarita Marquez
2023-05
I just can’t understand why they can not stay open as they advertise. There is no consistency, it’s a different hours every other week or day to day on some days.
Christy Young
2019-05
I have never in my life been treated as rudely as the employees here treated me today!!!!! I work in retail, and would never in my life have the attitude towards a customer that the employee and manager had towards me!!!! I will be taking my business right across the street to the dollar general where I am treated like a Human being by curtious and friendly staff all of the time!!!!!!!
Rhonda Hall
2022-05
Cudnt shop like I want to cuz u had boxes n each section on floor so u had to go around n items wasnt put on shelf store was disaster nasty not clean
Dionne Watley
2023-05
the staff is nice they are having a hard time finding a milk distributor
Peter Torres
2021-05
You can’t enjoy a shopping experience if there aren’t any restrooms. Just go to dollar general across the street, they’ll treat you better
T M
2018-05
They treat you like they already know you here unlike my local grocery store, for what they sell and what their name says, they do a great job in both categories.
S Jeffres
2021-05
Quite annoyed how the lady in the front said we needed to wear our mask in the store because there were to many people in the store yet not one employee was wearing theirs.
L&A VIBES
2019-05
Worst store EVER...12th and Edgewood. If it wasn't for the manager Me Bobbie at the Cleveland location I would never even shop at a family dollar again. Poor customer service and extremely rude
Courtney Mae
2018-05
I can get last minute item's that I need to get fast and for a good price. They carry a variety of stuff like clothes, household items, food, cleaning product's, toiletries, etc....
Songdra Wheeler
2018-05
Rude and was falsely accused of stealing 😂😂 have a seat while I continue to shop and decide if I wanna spend ca$h or use my card🤔🤔🤗 I might not be rich but I dont got to steal!! 😎 #racist
Michelle Johnson
2019-05
FD off Norwood Ave is the worst. It is always very unorganized and many boxes that need to be unpacked. They need more workers.
Erica Murray
2022-05
Staff wonderful, always friendly everytime .
Joan Lamb
2019-05
I Realy like the store. It is. Great
Renita McCray
2018-05
The store is always clean people are friendly
Tangy Allen
2022-05
Clean shelves sticked and everyone of the employees spoke
Freddie Gray
2021-05
Not wanting to go all the way to wally world family Dollar always have what I need right in the neighborhood
Deborah Thomas
2021-05
Nice place to shop and it is very convenient
Fatima Watley
2022-05
Nice employees good stock
Michael Smith
2022-05
Always friendly and very helpful
Zoya Lis
2018-05
Love this store and the people in it.
Jan Brown
2023-05
Found every thing I was looking for
Kelvin Lawton
2018-05
Nice employees great atmosphere
Antwan Young
2017-05
My neighborhood family dollar. Get it and go shopping... In and out quick.
Catherine Long
2018-05
Great customer service.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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