Aquatic Jewels

Robert Macias

2024-01

Best Place to get all your saltwater fish needs, Super nice people and helped me with my first tank

Amanda Bowers

2024-02

Absolutely stunning display of fish and corals. I checked them out on my vacation to Florida. They were very helpful and friendly. I wanted to purchase some corals and have them shipped to me. One of the guys told me I could take it on the plane with me which saved me about $100+ for shipping. And their prices are very reasonable as well. I was gonna get a scoly I believe and he recommended against it which I appreciate the honesty instead of just trying to get a buck out of everybody. I brought home a beautiful torch for $70 and he packaged it and had it ready for me the next morning to take onto my flight with me

jonathan piterski

2024-01

I've spent over $500 this month on corals and fish from this place. Last week I bought a blue tang and when I got home I realized it was covered in itch. I isolated it so it wouldn't ruin my tank since I've never had that before. The tang died on day 2. I called saying I have pictures of it covered when I got it and didn't realize. They could not care less. Said my tank gave it to him (even though I have proof it already had it). I can not believe how unfriendly they were over the situation. They basically told me to go f myself. I will never be returning to them after this horrible customer service. I would have been happy with any kind of store credit considering they clearly sold me a sick fish with no heads up and could potentially ruin my whole 55 gallon system.**** 3 months later****Every fish in my tank got sick and died. I truly have no words for these people for selling me a sick fish and not having a care in the world about it. I lost over $800 in fish. Hate this place with a passion. Ruined my whole tank that took years to get set.

David Kramer

2019-05

Friendly welcoming service, with a nice selection of fish/inverts at good prices. The man working there was very helpful and knowledgeable. The best part was that the 3 fish and coral-banded shrimp I bought all survived and are thriving. Highly recommended and will return again.

L B D

2023-09

The staff is knowledgeable and helpful (looking at you Billy), the aquariums are clean, livestock is healthy and well cared for. Prices are fair and location is convenient. I highly recommend this place for beginners (lots of quality supplies available to get up and running) or experts looking for a reliable spot for water, livestock and excellent service. This shop isn't big in size but it's huge in quality.

Justin Lowe

2024-02

Love this place. Amazing staff, healthy livestock, and great prices. 10/10

King Josh rivera

2020-05

I have now been a happy customer of Aquatic Jewels for a few months now, and I can honestly say I have continued to go there, and will continue to buy all my salt water marine needs there because they are by far the best around. I’ve purchased fish, crabs, rocks, corals, anemones, supplies and more and I’ve been happy with every purchase made. The staff is always very friendly and also knowledgeable. I highly recommend. Their store setup is also amazing! My sons love going there no matter how many times we’ve been. Two thumbs up!!Here are some pictures of my aquarium that I was able to put together, thanks to Aquatic Jewels.

Humberto A. Chavez

2024-04

Excellent service and they have variety of fish and very clean the place

Justino Sanchez

2024-01

This place is pretty cool beautiful Carl friendly help the owners are really cool people you guys should try I recommend highly

Windtwirl

2024-01

Very nice and knowledgeable staff. Great healthy selection and prices. Mathew and Logan are THE BEST at providing maintenance, and Krystel is amazing in the store, super knowledgeable, and eager to help you build your dream tank while being conscious of the wellbeing of these amazing little creatures!! A+++

Andro Suarez

2023-10

Purchased $400 worth of fish from this place and the fish were sick. Ended up killing all the fish in my tank and when I call to see if they can offer store credit towards new fish they told me no.Very disappointed in this place. I’ll never buy anything here again. I’d be VERY careful purchasing from them and putting your tank at risk.

Jonathan Agomaa

2023-05

Great aquarium store. Good products and knowledgeable staff. Lots of selection of coral and marine products

Louis Gordon

2023-05

First time in the store the other day and super nice place, prices were good and super helpful. Guy with the Guatemala hat was great to deal with and ask questions. Will be my main store since I am new to the hobby, thanks guys!!!

angela s

2022-05

Stopped by with my husband. Amazing variety and beautiful corals and fish. Friendly staff and very knowledgeable and helpful. Cant wait to go back!

GS

2022-05

When you have a DOA policy, and a customer recieves a dead fish you should honor your DOA policies.*** Avoid at all costs terrible customer service and flat out liars.

Denise Matheson

2022-05

This place is great!! The workers are are nice and patient. And so helpful. I just moved from NY and took a slight loss. I was able to go there and get what I wanted to rebuild my tank. Also they are honest with prices and weather or not something you are interested in will be a good fit for your tank size and so on. Definitely recommend anyone to go this reef store.

Steven Kozlowski

2023-08

Beautiful store! Excellent service. Billy was incredibly helpful. This is our new go to for all of our salt water aquarium needs.

Billydakid84ga Smith

2022-05

Very nice store! Everything is well kept and clean. Beautiful fish, coral, etc...The best part of all, honestly, was the customer service. Matt was one of the most helpful sales people I've ever met. Very knowledgeable, friendly, but not in an annoying ,pushy way. Great experience. I will be back.

lander lyons

2022-05

Had an amazing experience with the staff at Aquatic Jewels. I ordered a shark egg and was a bit afraid of ordering one and it not being viable. However, I received it and it was packaged very well. Big thick bag with lots of water, shipped in a cooler and packed with foam peanuts. I put a light to it and it was alive and kicking. I can even see the tail moving and the stripes along the body. I couldn’t be more impressed with the professionalism that was shown while ordering. Everyone was nice and helpful. I would more than recommend this company. Thank you all so much!

Bon Koo

2019-05

A lot of beautiful Acan corals, friendly and attentive staff. They offered 20 % discount for the purchase 100 and above. Recommend this shop

kris r

2023-05

Great place and the vibe is there i love this place will be one of my go to LPS to go the coral prices are great and the store is really well taking care of. I End up Picking up a Yellow Hammer, and Turbo Snail. Very helpful with my needs.

Von Ace

2022-05

October 2021 update.I gave them a second chance and the difference is huge, don't know if they are under new management or what but the actual employees are great. Really good prices and great selection compared to others in the area. I bought my last 6 corals at Aquatic Jewels !!! Sayonara Beverly Pet !!!2019*New location* Poor customer service, employees don't acknowledge your presence. When you ask they give you half the answer. Floor is always wet with no caution sign, the store is small and full of hoses making it harder to walk. Prices are not that great, the only good thing is the corals selection.

Fred Mileham

2023-08

Great communication, corals were well packaged- arrived healthy and ready to go. A+++!

William 305

2018-05

Great selection of healthy looking corals. Friendly staff, good prices but I wish the prices were displayed on the glass vs having to ask the staff. I think it would help the customer select various pieces within their price range or budget.

Darrin Wohl

2022-05

They are most unethical business around overcharge by double for there fish compared to most other stores. To make matters worse they overcharged me by 55 dollars and have the nerve to say i left that as a tip.Are they crazy who leaves tips at a fish store? They won't reimburse or even give me a store credit. Unbelievable they say the kid that scammed me for 55 bucks already spent the money its his and hung up saying sorry nothing we can do. She says she gets 55 dollar tips all the time what a lie. I am amazed how this business operates, go anywhere else and pay half for same fish without a disease and without getting robbed!To update this review the credit card company looked into and reimbursed me the 55 dollars citing the company for fraud.

Robert Alvarez

2017-05

I was there a few weeks ago and was amazed at their selection in exotic corals. They had great prices on the less pricey corals as well. By far the best lfs in south Florida. I'd like to add that the guy that helped us was very nice, knowledgeable, and was definitely promoting the business and its discount rates.

Jackie Mockridge Mattina

2023-05

Beware, sold me a $100 fish with Ich.Please don't buy livestock here.We were fortunate their parasitic livestock didn't take out an entire tank of beautiful beings but it could easily happen to you.When we moved to Florida, I had them set up our 100 gallon tank, and purchased a few firefish and a Flame Angel from the shop 6 weeks later when the tank had cycled. Overall ~$1600. Within 2 days of bringing the Angel home, it showed signs of ich - the dreaded white spots.It's a fact that the parasite came from them; it's a brand new tank and everything in it came from this store.Several days later the Angel was worse. We had to remove all live rock and turn the tank upside down to get the fish out to quarantine.Called twice to plead with the team there as I watched this beautiful creature die a horrible death before my eyes, they gave me line about copper in the tanks etc - but again, there is no where the Ich could have come from besides there. Asked for the owner to call me, no reply. No offer for a maintenance visit, medication or even a partial refund. Poor little Angel died the next day.

Tiffany Anne

2018-05

Today was my first visit to Aquatic Jewels & so pleased that I came! Matt & Jon were so nice & helpful! Compared to other places I've been to they had a large selection of corals & the prices were fair. Plus, you can sign up for an awards program & contact to their app! Very state of the art! I will definitely be back!

Shayla Baldwin

2017-05

These guys have been incredibly helpful since my fiancé and I moved down. We have set up a 75 gallon tank with their help, and had fantastic luck with corals.The store is as clean as you can expect an active fish store to be, very tightly packed as well, but the fish don't show signs of overcrowding like what I've seen in other stores in south Florida.I highly recommend this place. Matt and Rob are super nice and knowledgeable about what tanks need and what goes together.

Katie Fraser

2022-05

The store is great for all experience levels. The staff is knowledgeable, patient, and great to work with. Matthew was so helpful in picking out additions for our specific tank.