CVS

Brittany Glover

2024-04

Brittany in the pharmacy is always so nice! Even if it is busy she goes above and beyond to be polite and helpful. I’m in Gainesville everyday but I come to my hometown Hawthorne pharmacy because I know Brittany offers that small town type customer service that I appreciate!

lynda

2024-03

Rude and incompetent. Changing to another pharmacy even if I have drive 30 miles to gainesville. I'm done with this cvs staff. Told I couldn't use my u card there. Called my insurance company went to another cvs no problem.

Ann-christin Olshausen

2023-05

Worst customer service, I have experience in a local store. Something so simple as getting a passport picture taken, apparently comes with attitude. This is after I showed them how to use their camera. I waited for her to figure out how to use the printer machine, how to use the camera. Surprise when my picture came out blurry she re-did it. Just to find out it hadn’t been fixed. Then she asked the brand new employee to do her job for her. I asked for a redo. After I got the camera to stop taking blurry pictures, because the brand new guy hadn’t noticed my necklace was all turned over. I just asked for one more redo to fix it. She comes out of no-where like she had been helping the whole time; “replied we have better things to do then take your pic again.” I should have left right then. My passport picture wasn’t even cut right when I got home I still see the line that should have been cut. If you offer passport pictures, train your employees. Costumers shouldn’t have to show them how to work the camera or wait for them to figure out how to work the photo machine. Then feel bad for asking to have a decent picture. This happened around 3 pm. I’ll be sure to add her name when I find out.

Jacquelin Mullins

2023-05

The store staff and Pharmacy staff are aways so nice and helpful. I have never had any problems at CVS. The store is super clean at all time, and I have made compliments in the store about this.

Dave Hicks

2023-07

Cashier comes out from the register to FORCE you to self checkout.If I wanted to work here I'd apply.UPS access point. Yeah NAH only if you don't need anything at all

Helene White

2023-05

Since 2013 CVS in Hawthorne has been my pharmacy. Most of the staff has tried to be professional and helpful. The same cannot be said for the pharmacist! Lost my information after being told they didn’t accept my insurance, then when I did have the right insurance- now the pharmacist acted like I was never there before. She lost the phone number to get my meds transferred- no one called me to replace the phone number (to the very pharmacy they sent my scripts to not a month ago) and I have an urgent need for my medicine. Next I’m told they don’t even carry my prescription and have to get it from another CVS 24 miles away! They don’t care to keep my business or if I drop dead! This is not the only time this pharmacy has made the same issues! They take zero ownership for their treatment of people!

Lisa Cassels

2023-10

Cashier was very rude I was told I couldn't use my mom's phone number because she died.also felt like I was stealing with my teenagers I will never go back to this store..I also was forced to self checkout while she stood over my shoulder watching yet the next customer she checked out

Marjorie Hartman

2022-05

On 12/29/2021, my friend made an appointment for rapid COVID testing at the CVS store in Hawthorne, FL. He arrived at the drive thru testing area at the scheduled time, but was informed that he "was not in their system". He gave the attendant his appointment confirmation number, however the only response he received (again) was that he was not in their system. The attendant did not offer to look into the situation or to reschedule the test.The CVS employees displayed a total lack of concern and customer service. I will not be returning to this store.

Thomas Hensler

2023-06

The pharmacy girl that was there today was quite rude was a very unprofessional person so much that I will be going to Walgreens for my prescription from now on my next email will be to a news station and social media I'm absolutely tiered of being treated this way from people that are supposed to be professionals.

Amy MacCord

2022-05

The pharmacy is so helpful and is often more responsive than our own health care provider! They selflessly give to our community daily and go out of their way to go above and beyond typical service.

Stephanie Clark

2023-05

Rather stay in painAnd now they close the Pharmacy at 7 not 9pm. Just forget to tell people that get meds there. Such a joke of a so called Pharmacy

Vivien Viviani

2022-05

Love this CVS. The staff are always super helpful and pleasant. The ladies at this location are so sweet. Always a pleasure popping into this store.

Brenda Zorros

2022-05

Heather the pharmacist was going against doctors orders. Tried not to fill a prescription for my mother. Unfortunately, I had to threaten to report her to get it filled. She should lose her job!!! Very Rude and unprofessional......

Dianne Lenox

2021-05

The people in pharmacy are usually nice and considerate. Today they are rude and inconsiderate one medicine is ready the other will be 40 more minutes almost 3 hours to complete

Lindor Lei

2023-05

Covid 19 related things are a bit weird, other than that this CVS location is slightly more nostalgic because I have some memories there.

Steve Huizinga

2022-05

My wife broke her collar bone cracked her ribs , but cvs to busy to fill her pain pills . We will be changing drug stores

Trust your Gut

2021-05

Don't expect this store to get in any kind of hurry because they won't. Every time I come here I'm treated like a second class citizen and the wait is unbearable. If there was a no star option that's what I would give it👎

liberty tabernacle

2022-05

Only thing i can say abt this cvs its convenient if u live in hawthorne. Otherwise go to walgreens in gainesville

N E

2016-05

I bought some medicated wipes and they're expire by 1 year and 2 months! That's disgusting.

Matthew D

2016-05

Clean store, great polite staff fast and very knowledgeable. Wish more places like this

Ken Suggs

2023-05

Pharmacy is rude and takes forever.

Lil Cookie

2023-05

Love cvs

Maria Frontera

2017-05

Clean and organized store with friendly and helpful staff!

Patricia Escamilla

2020-05

They are very rude and it is hard to get help

Margaret Meisel

2023-05

Always friendly and helpful.

Mark Williams

2021-05

Always friendly staff.

Mary Miller

2019-05

Beautiful