Publix Super Market at The Shoppes at Freeport

YORKYMOM

2024-04

I love the freeport Publix location. They have a great selection of products and always great weekly sales & BOGO's. What makes this location so great are the people who work there. Everyone is kind and cheerful. The cashiers are quick, service desk staff always happy to help and the department employees are quick to help locate items and make sure everyone has a great shopping experience. My favorite employee is my son, Thomas. He keeps me informed of all the great deals & reminds me of when my favorites go on sale.

William haney

2024-04

This is a very nice Publix clean and well stocked. The employees are friendly and helpful. Prices are a little higher than the big box store. I will gladly pay the difference to shop here.

Dennis Brown

2024-04

Nice, clean well stocked store. Bathroom was a normal Publix standard well cleaned room. Did not realize this but at Publix if you get a cup and fill it with ice or water they don’t charge you for it, great surprise, THANK YOU!

Shannon Schubert

2024-02

Just kills me how unfriendly the customer service is. I worked for Publix and the training was all about excellent customer service. The Freeport Publix is completely lacking. I have to speak to the employees and also say thank you. Not all employees are lacking, but it should be ALL employees to have exceptional service. Do better, it’s not that hard to just be friendly.

Giaisliving

2024-01

Stopped by today and got a sandwich from the deli. The young man Samuel who made my sandwich was very pleasant and made the best sandwich. Everything was equally spread out just the way i like it. He greated me after i waited for about 5 minutes, watching the two women passing me by, both completely ignoring me and acting like they hated their jobs. This young man was kind, had a smile and actually seemed to enjoy his job.

Nolan Young

2024-03

Such a great experience! Matt was helping me find what I needed and went out of his way to make sure I had what I needed before checking out. Great store and even better employees!

Brandon Roland

2024-04

Absolutely no reason why everytime I come here to the deli it takes my whole 45 minute lunch break just to get a sandwhih...thiers maybe one or two of the employees I the department that are consistently on point....The rest of them move at just one speed,have have zero customer service skills,an quite frankly look like they have better places to be.

leonard xxxxxxx

2023-05

This is just what Freeport needed! I've been here a long time and it's about time people started to recognize that the old way ain't making anyone any money! Places like Publix brings in employment for the city and I hope to see more.

Frank

2024-02

Always clean. Always great service 💯. Their prices are a little higher but the kindness from the staff makes it worth acceptable. Thanks again

Mike Sipos

2024-01

The atmosphere is similar to the other Publix located in Santa Rosa Beach, slightly lacking the enthusiasm or greatfulness which is the best way I can describe the attitude the employees have to be allowed to work there. Some find the job as a stepping stone while others are career focused doing any and everything they can to be better.

Nicole Brown

2024-01

Publix is one of those stores where quality is consistent! Everyone was friendly, store was clean. If I had to say something negative, we purchased a sushi roll for $5 Sushi Wednesday, and it seemed skimpy. We've done this at other Publix locations but this one seemed "less than". Maybe it's Shrink-Flation. BTW, this shopping plaza is nice too. Has a good little variety of services/shops.

Ren Boy

2024-04

The store is just any other grocery but clean and friendly. The pharmacy is absolute trash. Get your important meds elsewhere.

Carla Vivrette

2024-04

Such a variety of great things to choose from. Clean, friendly staff and not too far from home

Andrea Beaulieu

2023-11

I consistently am treated poorly by staff when I ask for my items to be placed in paper bags and usually I just deal but this morning, I was not only given an attitude, but the bagger was getting confrontational with me, telling me it was my fault they were upset because I didn't tell them soon enough I wanted my items in paper and the cashier told me, the reason I am given an attitude is because "it takes the baggers longer to bag"....they had started placing the first few items in plastic so when I spoke up saying I wanted paper, they actually tossed/chucked my items out of the plastic, annoyed they had to take that extra step....neither the cashier or bagger handed me my groceries or said thank you. I did mention this to a manager afterwards but it seems to me like such a silly thing to get made at customers for and really sad to leave a store feeling worse then when you went it :(

Nina Toedte

2024-01

Everyone in this store is so nice and very helpful. I love the clean produce, and they have a great organic section! 👌 😄

Milton Siegele

2024-01

Publix is consistently good, and the Freeport store is as well.It’s spotless, and the shelves are fully stocked.Their produce is always good quality as is their fish, and I appreciate their BOGOs too.Their wings are quite good too!

Jennifer Goza

2024-04

As always Publix is the best of the best grocery store chain! I miss living close to the one that I used to shop regularly at!

Brenda Sedlock

2023-11

Love the sales Everything is in the open as you walk through the store . I save money when it’s buy one get one free. Fruit is always a must. Publix’s has a big variety to choose from Love shopping here

Duane Bivens

2024-03

The cashier was on point and very courteous. .Us definitely recommend going grocery shopping there..

michelle khan (Nature's Confetti)

2024-04

We love this Publix location! It's close to home, convenient and always clean and tidy. The staff are just amazing...super friendly and top notch! James and Wendy are rock stars and Emma's personality just screams positivity and happiness! And...let's not forget those bogo deals and the best pharmacy staff around! And we just love Nathan...he is sweet, kind and helpful!

Jeff Iverson

2024-04

Friendly workers ,prices reasonable, found everything I needed

Joe Bradford

2023-11

Luann and Beverly were so nice!! Ita great to have a warm smile and a polite conversation ay 7am in the morning 🌄!! They definitely make this place better 😀

Barry Gossman

2024-03

Always a wonderful shopping experience. The staff is outstanding.

Andrea Marle

2023-10

I have moved around quite a bit of my life and have shopped at various Publixes… and by far this is probably the worst Publix I've ever been to *consistently. EVERY time I come here, there is ALWAYS a problem with the cash registers giving me the coupons I've clipped on the app. and the worst part is that EVERY cashier I've come across at this Publix acts like I'm pulling money out of their personal wallets to get my coupons applied... They don't hesitate to let you know you're inconveniencing them. Do better.

Harry Lostebrown

2024-01

Michele at terminal 107 was amazing. She checked us out fast and was very polite.

Richard Rosell

2024-01

I have never had a bad shopping experience at a publix and this is no exception. The staff is always pleant and helpful.

Kim S

2024-04

Awesome grocery store. The employees are so nice and friendly!

Sherry Bull

2024-02

Publix has alot to pick from. Fresh fruit and vegetables are great. Plan on it costing more.

Samantha Miles

2023-07

Great place to shop. They have good prices and the store is very clean. I love the employees too. Always smiling and helpful.

Coastal Cottage Painting

2024-03

Wonderful, friendly and helpful staff! Good sales.