PetSmart

4.4 (1184)

5013 S Cleveland Ave, Fort Myers, FL 33907
(239) 277-9890
petsmart.com

Claimed
Pet supply store
Chain featuring a range of pets, supplies & food (most offer grooming, boarding & other services).

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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rosa portillo

2024-03

taking my mini golden doodle to this location was the best decision I made, Lindsey A. is amazing she groomed my pup and we loved it. thank you so much for your exceptional job. you have my continued service for sure. :D

Kat Tayong

2023-07

Step into this immaculate establishment and you'll immediately feel at ease. The veterinary technicians here are simply delightful - they greet every dog that comes through their doors with a warm and friendly demeanor that puts both pets and owners at ease. Their willingness to go above and beyond to meet your needs is truly admirable, making for an incredibly accommodating experience.

Rayna Malone

2024-03

I did not know how long it took but my dog walked out looking beautiful!! Mothra was looking and smelling fabulous!! These people are wonderful and if you are questioning whether or not you should go then go!!!

John Ribble

2024-03

Took one of my cats to Banfield Pet Hospital as he wasn't feeling well. Everyone there was very friendly and professional. They were all pet owners and lovers, and they took great care of Chase, who's all better. Great store, too.

Beverly Hammond

2023-05

Went here to get a harness for my sister's 7 pound chihuahua mix. Found a beautiful one! Has stars, moons, and they are on a black background, which glows in the dark. Supposed to be for Halloween. Love it! Also, got some food for cats and siphon thingy for turtle tank. Saw so many other things I would like to have for my "adopted" babies. One cat and the turtle I have been taking care of for a friend for about 6 months. I consider them both mine now. I wish someone would come and take the raccoons to a natural habitat for them. Anyone know who to call? I called everywhere trying to relocate a possum. No takers. Ideas? I live in Florida. Help greatly appreciated. I cannot afford to pay for this.

Blitzkrieg

2024-02

Won't shop here again. I came to buy some crickets and pressed the assistance button and no one came, pressed again and still nothing. I could see two employees chatting not to far from me.I even waved down another employee and they just kept walking. After waiting around like 15 minutes with still no help I decided to take my business elsewhere.I will also like to bring up that a previous time I came here they had a dead corn snake that was clearly dead still in the tank and when brought to the attention of an employee they looked more annoyed then worried or sad about the lose of an animal.

A. D.

2024-01

Unprofessional associates and manager. They first claimed I didn’t have a receipt for a standard online order/in-store pickup (the confirmation email clearly states it is the receipt) and were so rude about issuing a refund. They need training on their own company policy.

Selena Smith

2023-05

Trinity in the grooming center is amazing!! I have an extremely stubborn and high energy husky named Sadie, and she has by far done the best grooming on my fur baby. Her paw pads are not trimmed too low, and her haircuts always look fantastic. We 1000000 recommend trinity 🏼

Trish w

2020-05

Great Pet store. My pictures don't capture the gigantic size of this place. Seriously huge selection. I found a water dish for cats, one that is flat and wide, so it doesn't bother the cat's whiskers. No other local pet store had even heard of it. Pet Smart had 2, right on the shelf. Bought other things too, I just love buying new cat toys, it is so much fun. Oh....they have grooming services here. They even groom cats! Nice staff.

William Hopkins

2023-10

Petsmart your fish supplier for all your aquatic plants and rock sub base store.

Otto Merkel

2022-05

Went today with my new rescue, Sterling. He's is quickly becoming the love of my life...He is an Italian Greyhound.Was looking for a tether to connect him to a seat belt clip in the back seat. Of course they had this... only $15... and it works famously!! I feel he travels with me more safely now!! Thank you PetsMart!!

John P.

2019-05

This is a great pet store. The staff is very friendly, helpful, and knowledgeable. They have a great variety of fish, tanks, and other small pets. They also have some great training classes and help with pet adoption days. Prices are a good value and it is a clean pet store.

Janice Allen

2024-04

They did a excellent job on grooming my dog, his grooming was overdue and I was very pleased with the results!

Peggy Ann Hammer

2023-10

I like this pet place! It's large and has that open feeling. The Sales Associates are very friendly and willing to point to whatever you need. I was VERY IMPRESSED by the different types of Dog food! If your dog needs any type of special diet GO Check these guys out!!! And don't forget to take your well behaved dog with you! Scales are available if you want to know how much your pet weighs!

Sandy DiMitri

2023-05

I took Bear there to be groomed… he is 140 GSD which can be intimidating. Well as you can see Stephanie did an amazing job! He looks fantastic! She is definitely his groomer for life!

Robert Stephens

2023-11

They couldn't give me a refund because I didn't have the original receipt... mgr on duty said it was because it was to much! They didn't have a problem taking my money for a exact item I found at home depot for 75 % less money! OMG... AVOID THIS BUSINESS! Do you trust your family (pets) with this mindset!ps... I'll be taking my bank statement to this location!

Jennifer Poelker

2023-11

If I could give 0 I would!!! Everything says 9pm closed. It’s … 8:02 pm I just walked through the door tons of people shopping and they shooed me out. I purposely checked google for the time they closed so I could make it after work. .. every time .. and I mean every single time I come here I have some issue, their either under staffed or under trained. They Can’t open locked items; they can’t do tags; the register doesn’t work; they can’t do the discount ; I have had too many to count. But doors open unlocked .. a hand full of people shopping and I get told “we’re closed” when every time online says 9pm … my dogs won’t eat their regular food tonight because someone can’t update the time they close on literally every website and google! I hate to leave bad reviews I am totally against it but this place always has issues and I’ve had enough!!!! CHANGE THE DAMN CLOSING TIME

Joe Tienstra

2023-12

Amazing selection. Lots of different foods, including some of the harder to find offerings. Great selection of leashes and halters, including the Kong leash, which is the best by far.

steve bennett

2023-09

Had an appointment today with Sam W. She is absolutely wonderful. We brought in our 10 month old Golden that is very nervous and scared easy but Sam went above and beyond our expectations and did an amazing job with Vixen. Absolutely pleased by the professionalism and skill that Sam has. Will be back in about 2 months. Will always ask for Sam. Thank you again!

Desiree Carlson

2021-05

I went in w my daughter to get a dog bed for t new furbaby she adopted. Good selection w an even better sale. We picked up a few other things on t way to cash out.

Dick Iler

2023-12

Love goin into this place lots of animal toys - food - personal pet items - great friendly staff anything for fish cats dogs tons of different dog foods to choose from like Blue Buffalo - Purina

Roger Rakar

2024-04

Great selection and customer service. Very satisfied.

Betty Steele

2024-02

We went in to find something particular but couldn't find it. However, the staff helped and we were out quickly after that.

Cathy Solis

2017-05

This location has a large variety of pet foods as well as prescription pet foods. They also have high quality Kong toys and beds and other sturdy pet supplies, collars, harnesses, leashes & clothes.

heather sam

2022-05

Pet care here is horrible, the cages and tanks are disgusting. Please take better care of these animals. We were in the store on Thursday, went back on Sunday and nothing had been cleaned, please see the attached pictures.

Al Hoppe

2024-03

Jayne is a great groomer. My poodles look perfect

Elaine Veasy

2023-10

Highly recommend the training classes for your pup. The trainer, Rebecca, is wonderful. She truly understands dogs and has great suggestions to help you and your pup get through the puppy stage.

Sheri Huber

2023-09

We moved here from Indiana and we were almost out of our prescription dog food for our German Shepherd. We had the prescription card on us to buy the Hills prescription digestive food but it didn’t have the ID on it so they weren’t going to sell us any food. We’ve NEVER had a problem with this before. The manager Lisa acted like she didn’t care whatsoever and with it being a holiday weekend our Banfield vet was closed until Tuesday. This is unacceptable and I’ll never step foot back into this store again, they don’t care about your pets here!

Angie Aaron

2024-04

Excellent Store, Friendly Knowledgeable Staff!

Kevin McKeever

2023-05

With the exception of my veterinarian, this is where I go now for all my cat's needs. I lucked out with this store in particular. Not only do they have every product that my cat and I prefer, but the staff here are amazing. They gladly engage in conversation with you about your pet, and the service I've received from them is top-notch.It just so happens I live close to this store now, but I'd gladly make a trip across town from where I used to live to come here for my cat's needs.

Opening Hours

Monday 9 AM-9 PM
Tuesday 9 AM-9 PM
Wednesday 9 AM-9 PM
Thursday 9 AM-9 PM
Friday 9 AM-9 PM
Saturday 9 AM-9 PM
Sunday 10 AM-7 PM

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