4.7 (98)
230 Oxford Rd, Fern Park, FL 32730
(407) 906-9400
sroa.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
LaffyRaffy
2024-03
This place is fantastic! Darlene was wonderful and helped me and my mom out when we needed a climate-controlled storage unit for a few months. She initially gave us one price, which was lower than the actual price, but she called her supervisors to get us the price she initially quoted us once she realized it had gone up.We were able to come and go as we pleased to pick up a few things here and there until we could rent a truck and get all of our things moved into our new apartment. The unit we rented we spacious, and our stuff was always safe and secure. We were recommended this storage facility by a friend of mine and I'll definitely recommend it to everyone I know!Thank you so much, Darlene!
Kathy Head
2024-03
Every month I go to pay my bill it a lady that there every month she very sweet. I love her because always speek and call you by name. I ❤️ ❤️ ❤️ the worker in there very helpful.
Stewart Flory
2024-03
Darlene is friendly and very professional. I rented a parking spot and she made the process very easy.
Clayton “Cak Of All Trades”
2023-09
I've rented here for a while and they constantly increase rent. Started at $135 a couple of years ago, now rents over $200. Office staff has been very nice though.Yes, the manager did call to offer me a discount on my monthly rent, but $6 dollars a month isn't a solution. There is no loyalty towards long-term rentals. The increases come regularly.
Chris Carmona
2024-03
Great quality service. Really helpful in getting us the best storage solution for a few months.
Jamaal Wilson
2023-12
Very friendly and gave me the perfect spot for my truck. Darlene was awesome and have been from day one. I have parked multiple trucks and got a few storage units and just awesome. Always will come here!
Dan Curtiss
2023-10
Darlene answered my questions about my storage unit in a knowledgeable and helpful manner. She is a pleasant person who has longevity that is appreciated by this rentor.
Ramon Molares
2023-05
Darlene at the Casselberry Florida location was an absolute blessing to work with. I walked in, asked for a unit, and she promptly put me in a unit that I needed. Her smile, professionalism and upbeat personality immediately made me feel welcomed and she is 100% an asset to this company.
katrina davis
2023-10
False Advertising!!!! First month free is not correct!!!! Instead they charge you on the 1st of every month. So if u get storage on the 14th of the month it’s only free for the remaining days of that month… not until the 14th of the next month. Then they don’t want to refund you if you cancel unit!
Sweet Pea
2023-06
The property manager Ms. Darlene (I think that was her name) was excellent in handling my rental, she was very knowledgeable and kind. A real asset to the company.
Ieasha Wood
2023-08
The staff at this location is awesome! The check-in was simple and the rates are great. The A/C blows so cool in the climate control unit.
Jeffrey Utke
2023-05
Expect the rent to continuously go up after they lure you in with a deal!! they don't take care of long term tenants and continuously gouge us on rent while giving new people cheap deals!! on-site manager is a great guy!!
Franklin Martinez
2024-02
Excellent service and fast time in paperwork done. Very professional
Gregory Lollar
2024-04
Facility was very clean and the agent was there to serve/ As usual, she was extremely helpful and, helped me immediately. Thank you!
Alexander Miller
2023-07
Darlene is great! She was super helpful in getting me moved over to a new unit - thanks Darlene!
Anthony Brunson
2022-05
I'm not sure what Manny's title is, but he treated us like he was the owner, as if our things were his! I've never had service like this! So simple and respectful he just knew everything! He knew what was expected of him without us even having to ask. If everyone was like this kind sir Manny, the world would have very few issues, im just saying lol 10 STARS IF I COULD. Thank you! 😊
Nydia DeAvila-Sanchez
2021-05
Out of my moving experience the only positive was dealing with The Property Manager Manny. He was friendly, professional and there to take care of my family needs. The prices are great and the best in this area. Recommend this place 1,000%
Yvonne T. Rivera
2022-05
These storages are one of the best! We went in and we were greeted with smiles and professionally taken care of. The storages are clean and spacious. Love the hours we have access to. The price is so worth it. Thank you so much for making this transition so easy for us. May you all have a blessed day!
Richard Shaffer
2022-05
My experience with Manny and Darlene are great they are great people they work with you real well and do what they can for you really great peopleMy experience with Darlene Darlene was a very helpful person she helped me out any way that she could I recommend her for her experience she was very helpful
eric funk
2023-05
Arrived at the storage unit of SROA. Manny and Delories was nice to help out . Asked for water and Sharpie so I could label all of the boxes. Hired those movers to unload the boxes off the Uhaul . Real quick job done!!!
Clayton James Woodworks
2022-05
Best storage facility cause their manager that takes care of the place, Manny is always available to help with any questions I may have. The last storage place I was at, I could never find a manager or even get anyone to answer the phone but here the service is spectacular and has a manager that does his job.
Peter C
2019-05
Manny is doing an outstanding job as the general manager of the Fern Park Cube Smart. He consistently goes out of his way, which in my opinion, the customer service he provides is over and above his typical duties as a manager. Thank you Manny! Keep up the awesome work!
lgriller
2021-05
Poorly managed storage location. Company raised my storage unit rent without notifying me by phone, mail, or email. Spoke with employee Michael Loy and he lacked knowledge and adequate customer service skills needed to speak with customers. He was very rude. Canceled renting from Storage Rental of America due to their being better prices at surrounding storage places. In addition security is very poor with the front game being left open very often during the day.I called your 800 number you left. Unfortunately it just goes to a corporate call center who knows nothing. You can find my information of you truly care. I'm renting unit B099 until Feb 27th. Regarding your huge unwarranted price increase at Storage Rental of America, I am saving money and will on be paying $40/month switching to Public Storage .
Lilly Belle
2022-05
Facility was very clean and The Property Manager Manny is absolutely fantastic and incredibly helpful. He was very friendly and professional he explained all the ends and out he's a good manager. Would Recommend this place.
JG
2023-12
Darlene is awesome! Great experience..,
Joe Mazza
2022-05
Manny was amazing. He was knowledgeable his customer service skills were very good and he was patient and made sure I was assigned the correct unit
Nora Mcgrath
2023-05
Miss Darlene was fantastic, helpful & wonderful to work with during our post-Hurricane Ian storage needs. Excellent! Thank you.
Alisen Jennings
2019-05
ROACHES. LOTS OF ROACHES. They were EVERYWHERE. Yes, they are the cheapest around but myself and the neighboring unit got roaches from storing here. We got an inside AC unit. The renters from the neighboring storage shed were there same time I was and we were able to let the lady who claimed to be the manager (I don’t think she was cause I’ve only seen her work on sundays). She was African American, I didn’t catch her name. She was VERY rude to me on several occasions. I asked periobuly about renting the truck and her response was “It’s for customers only” which was very rude. She could have asked if I was currently renting from them. The insurance they make you buy doesn’t even cover any sort of pests. Wish we would have rented elsewhere.
Tommy Mayes
2021-05
Great and efficient set up and process. On site was made easy as Manny is an excellent property manager. This location is tucked away yet very accessible and appears to be a safe facility.
eva drizule
2020-05
I have reserved storage unit 10x30 on 09/25/19, when I about to sign all paperwork this $1 first month is just till end of the month , which is 5.days:)After 5 days they will charge me full amount . Lady who works told me to wait till oct. 1st to get full month benefit. This is total scamDon't waist your time and better go to Cube smart where is honest people and rates ( 1. mile away)
Monday | 9:30 AM-5:30 PM |
---|---|
Tuesday | 9:30 AM-5:30 PM |
Wednesday | Closed |
Thursday | 9:30 AM-5:30 PM |
Friday | 9:30 AM-5:30 PM |
Saturday | 9:30 AM-4 PM |
Sunday | Closed |
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