Noah's Ark Boarding Kennel

Jeff Palmer

2024-02

Just took Buddy for a Nail Trim & Bath. Groomer is there on Mondays & was very thorough & explained everything he did including bath, scrubbed foot pads, nail trim, Brushed teeth, cleaned ears & removed excess hair. Buddy looks & smells Amazing! Great Job! $15 Nail Trim & $21 for Bathing. Friendly Staff & very clean facility on Marsh Road in Deland!

Carolina Domenech

2023-05

This has been the best place for my German Shepherd, Bentley! He’s just under 1 and he has so much fun every time he goes. They give him lots of attention and he gets to interact with lots of dogs throughout the day. They also have a pool which is great for the summer days so the doggies can cool off from the sun. Their staff truly cares about the dogs, my dog hurt his nail while playing by the pool and I received a call immediately which I thought was awesome, and a couple days after I also received an email following up to see how my puppy was doing and I absolutely loved that! Bentley will definitely keep going back! Oh and also! They take great pictures with backdrops and props! I’m totally obsessed with my puppy’s 4th of July pics! Highly recommend Noah’s Ark if you need somewhere for your dog ❤️

Toni Margison

2022-05

My dog spent 6 days there during spring break. They offer play time (and pool time). The staff was very kind and friendly and Maverick was happy when I picked him up. I will definitely be using puppy day care and grooming services soon.

Jim Downing

2023-11

A great kennel! Staff are wonderful. Our dog loves it. We are very comfortable leaving our animal at Noah's Ark.

Bonnie Schuller

2023-12

This is our new adopted family! They took such great care of our 3 boys while we cruised, loved knowing our fur babies was taken such great care, love this place an you will to! 💯 percent!

Cheyenne Hanson

2023-07

Wouldn’t recommend this place and definitely won’t take my dogs back. Not only did they close early without letting us know, resulting in us having to board our dogs another night we were not informed about these “exit baths” that they now require. Called and got quoted a price which was inaccurate at checkout.. told 3 employees one of my dogs was under 40 pounds, we got charged for her being over 40 pounds. Also was never told about how we’d be required to pay $15 per dog for a bath that they require because “they want the dogs to go home fresh and nice and clean” I don’t see how any boarding place makes it mandatory to give dogs a bath but seems like it’s just a way to make more money off of people. Also didn’t get told about these baths until I was dropping my dogs off so had no time to look for a different place to board them. Will not be bringing my dogs back here.After reading the response to my review.. we originally were coming back on the 30th and that’s what I told the employees. Not once did they mention closing early due to Memorial Day. Also what good does it do me if the signs for the bath are posted at the facility when I call to book. That is something your employees should be trained.. to inform customers of all costs especially when asking for a price quote. No one wants to be hit with additional charges the day of drop off because guess what! By then it’s too late to find a new place to board. After seeing how the owners reply to negative reviews, it really shows that you guys lack in customer service and I’ll be so happy to never bring my dogs back and to let anyone I speak with know not to come here as well

Orlando Bousoño

2023-08

Would have given 0 stars but it is not possible. I'll be brief: if you value the lives of your pets, DO NOT take them here! To those who are passionate about caring for animals, DO NOT work here! We lost our dog after being rushed to the ER straight from picking her up. Nobody sought medical care to a dying dog laying on the floor unresponsive and barely conscious. Owner Nathan is a charm and his lack of empathy and consideration showed how much he actually cares about these innocent souls. I can just imagine what the owner's version to a review like this will be but in the end dated and timestamped medical documentation has but one version. Embrace your loved furry ones and please spare them and yourselves the suffering of such a hard loss. Research, research, research... You'll find other unfortunate stories...UPDATE 07/14/2023: As expected from an untruthful owner:1. Dog was 18 but I don't care about age accuracy. All I care is that the dog was handed healthy and responsive with normal weight. The phone call that they allege is also false. We never received any phone calls.2. I did not call Animal Control, I contacted Animal Services which is my right and I did not accuse the facility of abusing other pets. I accused the facility for neglect and abuse of MY pet. This is also my right and is indeed public record. If Animal Services decided to run an overall inspection, then that's per their own protocols but not per my request as falsely suggested by owner.3. Animal Services did not ascertain that dog died of natural causes. Again, you want to talk about records I'll gladly provide all records that show and state from the ER itself that the dog was emaciated and dehydrated upon arrival among other very worrisome bodily states. As to her passing away from natural causes, again much facts owner is ignoring. The dog did not die in the ER, the dog die at our family veterinary. Since the family vet did not treat dog upon removal from boarding facility they were not the ones to state dehydration. Again, it was the ER. By the time we got our dog to the family vet we had already hydrated her at the ER and at home for days so of course the family vet had nothing else to add on record than died of natural causes. Would it had died on the ER the assessment would have been very different.4. Animal Services has their hands tied due to archaic FL laws that regard animals as an object with fair market value at time of death. This accompanied by the fact that they'll investigate up to the effort that they wish to spend. Video cameras are in facility and I had requested to have these reviewed to counter my own claim and prove that dog was taken care of at all times at the designated office space and this was not done, much less handed over for review. Animal Services will not move a finger to get a subpoena for videos for not going through the hassle of establishing probable cause. Let a worker get their salary doing the bare minimum and that's what you'll get. And so, the very simple proof of a dog laying lifeless on the floor captured by their own very cameras is forever kept in the dark.5. Upon an emergency common sense dictates that you seek medical attention regardless of communication with owner being made. This was never attempted.For anyone interested in all documents and records, including those that the very owner is citing here with untrue statements, feel free to look them up or request them and I'll gladly provide them. As to the great responsiveness of the owner, again, research for yourselves. You'll find plenty of harsh comments made by a person whose lack of manners is evidenced just at first glance. This is not a passion for the owner, its a matter of money so I dedicate myself now to facilities that, while earning a profit, truly care about their pets with care and compassion and whose employees and owners have basic decency, respect, and courteousness.

clare kennedy

2023-12

Excellent place for my pup 🐶 owners are awesome staff is great with the animals the animals all have different personalities and should not be judged for their behaviors the staff takes every safety precaution to maintain proper safety for all treats my pup with love and compassion wouldn’t go anywhere else great job

Chill Wawa

2023-08

My dog stayed here for 2 days, They were super awesome to do business with. It’s very affordable and they were there every time I called to check on my little buddy. They took great care of him.5/5 I definitely recommend.

Clay Johnson

2024-04

Takes care of our Sadie 5 days a week. She was worn out and happy. Great place to give your dog during the day if you need to running around ot you need a bit of a break.

Olympia Anderson

2023-05

Since my dogs have been attending this establishment, I’ve gotten misinformation on multiple occasions due to the staff turnover. The owner (Mandy) and I talked after a couple of visits and she told me to speak up if there was something that didn’t work well in terms of my dog’s stay. Since I’ve done that I feel like “Red” (Deanna), the woman who checks in my dogs is no longer cordial and responds differently to me than other patrons who don’t share my skin pigment. I think speaking up as instructed by one of the owners has affected my experience here negatively.Update: (11/4/22): Since writing the above, the treatment hasn’t changed despite my taking my dogs back there. I only took my dogs back bc Mandy is nice and respectful, greets me with a smile and engages me for the brief time I’m there. It was only yesterday (11/3) that I was confronted by one of the owners (Nathan) when the staff wouldn’t check me in. They said nothing to me and just called him. I’m now known by the owners and staff as the woman who gave them a bad review. So when the staff don’t want to engage me they call the owners. My dogs love it here but it should be a place where “ALL” are welcome and treated respectfully.

Just Joe

2022-05

I’ve been boarding with Noah’s Ark since 2015, Petey was the best owner. The place has changed hands a few times and I continued boardingWhile the new owners are great, the employees don’t seem to care as much or have attention to detail. I booked 5 days for him to stay in VIP and expressed it was important that I did not want him back with the other dogs as it stresses him. I was assured he would be in VIP.They screwed up and it was no big deal to them, he was boarded with a room full of other dogs exactly what I didn’t want. The part that bothers me the most is I had to beg them to give me my dog and they wouldn’t until I paid. I was being treated as if I was going to run away with him. They suggested I leave until I calm down. I was agitated because I kept giving my name and the dog‘s name and they couldn’t find him in VIP. The tall skinny girl claims the owner said you can’t have your dog until you pay for the stay. I dropped my card over the counter and said please give me my dog.I’ve boarded with Nathan and his wife before and never had a problem paying. I really hate leaving reviews but I feel this one is necessary.

Madlyn Anders

2021-05

Noah's Ark has new owner's and they are wonderful - as well as Victoria that works there.I and some of my friends from the dog park bring our dog's to Noah's Ark for play dates a couple times a week. The dog's are happy and exhausted at the end of the day! ALL of the dog's LOVE to go there. Everyone on staff there is involved with the dog's the entire day, playing with them all. The prices are great as well as ALL of the staff and owner's. Their grooming is excellent as well.Don't miss out on trying Noah's Ark - you'll be sorry!!

R Howard

2023-05

Received a call from a person claiming to be Nathan from Noah's Ark Boarding Kennel stating that I am not allowed on the property to visit my pets graves. He mentioned due to me and my wife's behavior, among other things that if I appear on the property they will call the police and have me trespassed. First of all, I am a single 73 year old man and not married. I have never had any face to face interaction with these owners or employees, in person or otherwise and not entered the office/kennel portion of the property since 2011. I have been in and out of the cemetery portion only for 28 years and never had any problems with any of the previous owners of this establishment. Every time I have appeared, I have always been by myself. I do believe you are mistaken me for someone else. I am retired from county government after 32 years of employment and do not go around screaming and yelling at people like I am being accused of. That is not my nature! You stated that you have cameras on your property. If that is the case, it would seem to me the owner of a business would check their cameras first before making false accusations against anyone!

Tyler White

2022-05

I would give this 0 stars if it were an option. My dog was returned to me covered in dirt, with leaves and sticks matted throughout his fur. He also had 4 huge hot spots on his legs/neck (which he didn’t have when he arrived 2 days earlier) that clearly have been neglected. The wounds smell and will require a trip to the vet. The worst part is, no one ever called me to tell me, I had to figure out when I got him. This is the exact reason I never board my pet. I feel like a failure of a dog parent because I allowed him to stay here.

Emily M

2021-05

Can't say enough about the new owners and their right hand woman, Victoria.If you have gone to this boarding place in the past and haven't had the best experience, I suggest to give them another shot now and let them exceed your expectations.The new owners are amazing and you can tell they take pride in their business and care about the dogs they board.Victoria went above and beyond for us giving us a detailed tour of the facility and then texted me photos of our babies to let me know they were warming up and make me feel better.The owners also posted pictures of our girls playing on their Facebook page, too. It's so refreshing to see them smiling, running around and enjoying their time while we were away. It makes a trip so much less stressful.The pricing is very fair especially for how well they treated our babies.I can't recommend them enough.Thank you again, Noah's ark. ❤️

Astrid Mercado

2019-05

When we leave our Spike at Noah's Ark we know he us well taken care of. We love when we pick him up and staff know who our dog. When I first took him there, I got a tour of the kennel areas as well as the play area , and they were all clean and looked well organized. The extra/ optional services of not only the bathing but also for example the extra play-times makes me feel happy that while I am away my Spike is going to be having a good time too. Spike is always happy when we get there and when we pick him up too. I just read they are having a new service of "pool time" and I will definetely try it next time 😊!

Hannah Weaver

2023-05

BEWARE - I boarded my 2 dogs here for the 4th of July weekend (July 1st-5th) and upon picking up and the few days to follow I was mortified. Upon picking them up they were dehydrated and both had rashes on their stomach. The day before dropping them off they had their vaccinations and had stool samples. A few days after being home they started to get sick (not eating/drinking, extreme diarrhea, and no energy) and over the past 2-3 days they have gotten progressively worse.I took them into the vet today and they now have Giardia (parasite caused from standing water). Based on when they got sick, their stage in the infection, and their stool sample that they were infected that weekend.I called to speak with them and eventually got a call back from the owner who said there was a 0% chance this was possible because they "clean their bowls". He made sure to tell me he was well aware of what Giardia is because he's a physical therapist and has a medical license and was taught about bacteria...... but apparently he doesn't know because it's not bacteria but a parasite and it is caused from standing water not from dirty bowls. One of my dogs is not good with other dogs so they were boarded together and did not have any other interaction with other dogs. When I told the owner about them having stool samples done the day before bringing them he had no response or explanation.I am not expecting anything in return, although it would be nice to be reimbursed the $500 I spent at the vet to get their medications so they don't die. I just want to make other pet owners aware that this so they can avoid losing their pet or the additional expenses to treat Giardia.

Kathleen M

2023-05

Wonderful staff here. I appreciate how they take such amazing care of my dogs here. Never had an issue. I wouldn’t want to take them anywhere else ❤️ I know they are in great hands 🙌

Beverly Baum

2019-05

We had an emergency situation where my son's dog would not be able to stay with us while he was vacationing. Noah's Ark was able to take her right away. Beautiful place and great accommodations. The nervous dog grandma that I am called many times to check on her, which the staff was always kind, helpful and understanding. Very affordable with free bath before coming home to boot. Can't say enough good things about Noah's Ark. Highly recommend 😊👍

Amanda Adkins

2020-05

Brianna was so helpful and reassuring. It was our puppy’s first time being boardwd and naturally was scared she made me feel so happy that Gemini was going to be safe. The facility is so clean and the property is huge. I know that my little Gemini will love her two days playing at Noah’s Ark! We can’t wait to see our little nugget when we return home!

Jan Elgaard

2020-05

Only good for dogs. New owners could care less about cats. They're kept in an attic in a cage not much bigger than the carrier we brought her in. After a half hour I couldn't take it and went back for her. Ended up taking her to the Deland animal hospital and boarding. Perfect cat oriented place I felt comfortable leaving her for 10 days.

Bonnie Johnson Batten

2023-05

Great place! My dog was super excited to go there and they took good care of him. They expect the usual requirements for safety, but they don’t go overboard adding on unnecessary fees or anything else.

Patricia Cabauatan

2021-05

We have boarded our two doggies previously! It’s been wonderful to deal with them.I cannot tell you what a breath of fresh air knowing my pets ( best friends) are in great capable hands. My English Bulldog was super skittish and Shaky when raining and storms occur. Unfortunately we have a rainy weekend in store. The attendant sat with our Murphy to calm him down 😔❤️ So happy with this facility and glad they’re close to home!FYI they give Bodetella shots!!! I waited outside in parking lot oh the Newman Vet clinic for - hour and 45 min until I called Noah’s Ark - she informed me thru can give the shots also.Needless to say I was ticked off for waiting in the parking lot and I cancelled the appt at Newman!

Bulldog Russell

2020-05

I boarded my dogs roxy and brandy. The young lady that assisted was very friendly and knowledgeable. The kennel was very clean and organized. When my picked up my pets they were given a complimentary bath which was very surprising. Recommend this boarding kennel very highly

Rochelle

2022-05

Our dog Dolly loves Noah’s Ark Kennel. We brought our previous Dog here too and he was always well taken care of. Great caring staff, nice facilities, we highly recommend 👍👍

Good Soul

2016-05

I left my 2 mastiff there over night. The place smelled of bleach, the staff was NOT friendly. The owner was rude and no one reassured me when I would ask questions. The owner slapped my English Mastiff on the rear in front of me. I'm sure it didn't hurt him, but WHY would she slap my dog? I WOULD NOT recommend this kennel. My opinion of this kennel pretty on the outside, but not on the inside. The owner wanted me out of there so fast for my concerns ....she headed out the door with my dog and I had to say. "do you want me to pay?" I will be having investigations done on this kennel. My 1 mastiff is not acting right since I pick them up. The 1 mastiff I refer to is my French Mastiff, she was NOT even excited to be home. This is not how my dog was before she went there. I would not even rate this kennel with 1 star.

Christine Todaro

2020-05

“Excellent Experience”I took my 2 kitties and 10 month old puppy to stay for 5 Days. I was provided regular updates and pictures nearly everyday from Mika and I couldn’t ask for a better experience. The team is excellent I highly recommend.

Kay Scaramellino

2020-05

I took my mom’s dog here to get groomed and he’s a difficult dog to groom. They did a great job and had no issues with him. The staff are friendly and I had a great experience and look forward to taking him to get groomed here from now on!

Jeannie Samuel

2021-05

I would highly recommend Noah's Ark Transportation. They gave a great price for transporting our 10 yr old dog, Zoey from TN to CA. There are a two person team and drive all day and night. It only took about 72 hours for Zoey to go from door to door. They sent pictures of our dog along their journey. I knew and felt assured I picked the best company for the job. I will always use them for all my pet transportation needs.