4.3 (1222)
4510 S US Hwy 17 92, Casselberry, FL 32707
(407) 331-8991
petsmart.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Paul VFR
2024-05
My dog really appreciates the selection ...LOL ...I get my fresh frozen human style dog food from you and he loves it.!Super clean store... great staff... thank you everyone!!!
Jason Ernst
2024-01
Great location with helpful staff. Be sure to use your points and coupons! They take competitor coupons but they must be in print, not on your phone. They will price match using your phone though. Usually their own website has cheaper prices on items. Always check!
isabela potes
2024-04
I went with my puppy yesterday, and told the guy to give him a full cut,bath and trim, but he didn’t trim all the nails, he cut really bad the hair of the face leaving him with long hairs under the eyes and also he didn’t cut his paws properly. I was expecting better.
Teresa Arthur
2023-05
We have an 8 month old pup who has only had his nails trimmed by us. He was nervous when he arrived and, his groomer Marlee, said she would do her best with the haircut, and turns out he handled it well and his hair is nice and shorter and really, really soft. He smells AMAZING and his bowtie is adorable. He didn't care for the scissors, so they couldn't trim his beard but I actually like the beard! Marlee and the whole team was amazing and we wont take him anywhere else for grooming! 10 out of 10! 👍👍
Danelle Kirkland
2024-02
To the employee that ran my wallet out to me, YOU’RE AWESOMEYou saved me from having a heart attack when I got home :)Also, everyone that works here are wonderful. I’ve been going here for 4 years and love it
Chad D
2023-05
Please take better care of the fish. Some may say they are “just fish,” but they’re living creatures and it’s upsetting to see them crowded, dead, and eating one another. Either do better or have less fish in each tank.
Tonia Frantz
2024-04
$74.00 for the worst grooming I have ever seen. My 10lb baby has bald spots all over. I will never use them again.
Reynae McFarlane
2019-05
The employers were very helpful once I found one lol they aren't around in the isles and stuff like I expected. I had to go ask the cashier who was the only worker I saw after walking through the whole store. She called someone who came from the back. It was 2 hours away from closing time so I didn't understand. I was a new fish buyer and I was handed a pamphlet to explain it to me and just walked to the areas with the fishes no true explanation. I don't know if the person themself didn't or what. But I found a beautiful betta fish to take home. All the betta were kept in cups and didn't seem very happy to be honest and there was even a dead female beta still left in her cup just floating there. The cashier was very nice though and the prices were not bad.
Savanna Martin
2023-12
Very clean and organized store, my boyfriend and I always tend to end up by the fish and every tank was very clean fish looked very lively we love to see it!
CourtneyM 04
2021-05
They have a good selection for dogs and cats. I wish they had more available for exotic pets though. The cages being sold for guinea pigs and small pets are not adequate housing due to the size being too little. There is little selection in hay and healthy pellets. They should be educating pet owners and selling cages and food that is best for the pet not the bottom line. There is many companies that sell good choices for our small furry friends but they don't carry those brands. There is no cage that they sell that is adequate for guinea pigs.
Arianna Puckett
2023-12
Cool store with great prices. Been here a few times. Sometimes a lady with adoptable cats comes in. She's was a little off but hey the cats are super cute.
Laura Caton
2024-02
Love love love the girl who did my dog Kira's nails!! I wish I could remember her name but I will post it next time
Jeff McFarland
2023-05
Very nice employees in that grooming department. Very good with your pets and very patient. Treat your pet with love and care good place to go.
DJS
2024-04
Excellent selection. Whether you have a cat or a dog it’s just a homer.
Leslie Hefley
2023-12
Not one employee would help get fish. Waited for an employee who said she would help get fish but she never did. There were 4 employees working the floor. Not one would do anything regarding getting fish. Very disappointing.
Elizabeth Hawash
2024-01
Jade did an amazing job on grooming our English mastiff! Definitely going to keep coming back!
Conor Treacy
2024-01
Busy place. Lots of owners and dogs today, but everyone wanted to bark. Got a bunch of Christmas Toys that were on clearance for 75% off!
Handan Ozturk Gorgulu
2024-05
Grooming Service is amazing. Love it!
Megan F
2019-05
Clean store. Helpful & friendly staff. Great prices. Everything you need for any pet is here. Grooming & vet needs too.
Jim McDaniel
2024-05
Quite often find lowest priced items
Kim McLeod Lett
2023-10
Jonathan, he store manager at this Casselberry, FL, location, was super helpful. He went above and beyond to assist me in finding the special food my very sick cat needs. I learned that this is one of the largest PetSmart stores in my area (Central Florida), with a lot more specialty food in stock. Thanks so much Jonathan! I truly appreciate you!
R H
2023-08
Great job with my Golden oldie. I can tell if he has a bad experience and he was absolutely fine.
Terry Sullivan
2023-05
I brought my mini schnauzer into the store with me and he picked out the bed he liked…and the treat on the bottom shelf too.
Jennifer Caldwell
2019-05
Friendly staff, always someone around to help you out, prices are fair too.My Binx loves going there and picking out his toy. We got a large size crate there cheaper than on Amazon.
NormallyScott
2024-01
Basic layout and easy to find specific brands of food and treats!
Ashley Allen
2023-07
We were in and out with no problem had everything we needed for our cat
Patricia Braund
2023-05
The manager and waitress was rude telling us our chimmy chonga dish was too spicy for us. When (we) thought it was. Saying (It' is not Spicy!) Rudely Argued with us! ..Another waitress we asked asked for some info on ordering and she just left us never came back for 15 or 20 minutes.Another time when there. They left our food and never checked back w us. Throughout the whole meal. And weren't friendly or courteous in either time we were there. 3 times and out! Never again!
Ruben
2023-05
Placed an order at 1:30 pm and paid for it. Waited for the email stating the order is ready but instead received the email stating my order was canceled with no explanation as to WHY it was canceled. I figured maybe because no stock on my dog food order. I go to the store and FOUND EVERYTHING I ORDERED on the shelf. Complained but all I got was "I'm sorry I don't know what happened" from like 3 employees.
Larry Durbin
2023-05
We had to put our cat down , due to illness. After 2 months we felt ready to get another. Pet Smart has a pet adoption service. We found a wonderful kitten , that repaired our emotional sadness , and renewed our desire for pet ownership. We're thankful to PetSmart and the Cat Tales adoption service. Our new kitten , is our only pet and a joy to watch and live with. We're senior citizens and having this beautiful kitten helps complete the fullness of our lives.
Felicia Massie
2023-05
And I went to see the kitties and this one cat had no water in his bowl and had Peed in his bowl and was literally crying and drinking it because it had no water and was dehydrated the cages looked like they had not been cleaned and the poor animals looked miserable
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
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