Natures Pet Loss

Valerie

2024-05

While going through this hard time of losing a pet, a loved one, and a best friend we were reassured and treating with kindness and generosity. Such an amazing staff and owner we were treated with compassion during our hard time which is very much appreciated. We were walked through the process of the cremation process as well as a lesson on the difference between Fire and Water cremations. I will continue to refer this cremation center to anyone going through the grief of losing a loved one. We were treated with so much respect and generosity that i personally have never been treated with before. We even made our own mold for our best friend with the help of her. Thank you for helping us through this hard time. I know for a fact our shadow will be safe until he comes home to us. Here is a picture of our mold we made from his paw prints and nose. Thank you so much Natures Pet Loss. ❤️ If i could give 10+ stars i would

Danielle F

2024-05

They took such wonderful care of my sweet girl. The paw print stone is adorable and such a nice piece to remember her by. Surprisingly affordable, too. I absolutely plan to come back if the worst ever happens again. ❤️ Thank you!

Kim Lewis

2024-05

There are no words to express how grateful we are for Joyce, Kim, Mary, and the entire team at Natures Pet Loss center. They each and all were kind, caring, and patient.Our sweet Gibson was treated with respect on every point in the timeline. Without question or hesitation I would recommend them.

Shayna Rochell

2024-04

10 Stars. I dont even know where to begin because I have so many great things to say about Natures Pet Loss. Last month we had to say goodbye to our dog Leroy after a long fight with cancer. It all happened so quickly and we were not prepared. My husband found Natures Pet Loss online that morning, gave them a call and spoke with Joyce. She got out of bed before they were even open to drive over an hour to our home and pick up our baby. When I opened the front door, even though we had never met, she immediately embraced me and gave me the warmest hug. When grieving, little things like this mean A LOT.She proceeded to talk to me and my husband and began to walk us through the loss of our baby. She completely took the reins and helped us to begin navigating the grieving process. She was patient, understanding, loving, and extremely knowledgeable. She was able to answer ALL of our questions and provided us with literature to assist as well. She took her time going over every single concern we had and despite all the tears, she was able to give us hope during what was a very dark time for us. When it was time to load him up, she handled our baby with COMPLETE care and respect.Upon going to pick up his remains, I loved how homey it was walking into their shop. Everything was so well maintained and arranged, I felt like it was the perfect place for his final goodbye. They took great care with his remains as well and even offered to walk him out to the car for me.Losing a pet is not easy and nothing can take the pain away. Natures Pet Loss was amazing in helping us process his death and begin grieving. They went above and beyond in every aspect to let us know that our baby was loved and cared for even at the very end. I do not have enough words to say how much their compassion meant to us. They are truly out here doing the Lords work and I cannot thank them enough.

alena popoff

2024-03

Amazing place where they actually care about you and your pet. I called 6 different places all of them was double the price of this place and none of them showed empathy like this Place did . The owner Lady sat down with my 11 year old daughter and helped her design our loving cats, paw prints and helped my daughter understand grief of her beloved cat. I truly recommend this place if you have a loss in your family if I could give more than five stars, I definitely would, they made our horrible day just a bit easier. Thank you so much.

George Maxwell

2024-02

We knew we wanted a water cremation and Nature's Pet Loss came highly recommended by our vet. We trusted them to take care of Winston. We were not disappointed. It is clear that they care for your loved one as well as supporting you. From the first call to when we picked him up, we could feel the love they had for Winston. It doesn't seem like it's just a job for them and it shows in everything they do.

Vicki Breslin

2024-02

Natures Pet Loss is an amazing team who helps pet parents through a tough time. Joyce let us come in on a day they were normally closed. Above and beyond service. The standard services they offer were perfect for us. The prices are very reasonable. We would use their services again and highly recommend them to others. Extremely professional and knowledgeable. Thank you Joyce!!

Alexander Basso

2024-01

Joyce made sending off my heart dog McCoy easier. I know he was going to be treated with love and care. I have worked in the vet industry as a tech and soon a Dr. I have horror stories of companies messing up things and I know Joyce would never let that happen. Only the best for my boy and Joyce is the best. She made sure everything was perfect and we were taking care of our needs as well. She is an angel.

Thomas Melaccio

2024-01

If we could give a million stars we would. My girlfriend and I lost our little guy right before Christmas. He was almost 18 years old and we had expected the day would come but nobody is ever prepared for it. He passed away peacefully in my arms at home with both of us loving on him and talking to him. He was surely a fighter up till the very last minute. We had no idea what to do next, then we came across natures pet loss. We had seen it in passing living locally but didn't know too much about the place. I called and an Angel named Joyce answered the phone. I knew right then and there we had made the right decision in calling. Joyce right away gave her condolences and showed so much grace and sympathy, we really needed that, you could tell our guy was not just another client but almost as one of her own. We know this is one of life's realities but if you are looking for a place for your loved one, Joyce and her staff are top notch. They definitely treat you like family from the moment you walk in, they made everything so seamless and easy for us, talked us through the entire process and even went above and beyond for our little man. We cannot say enough good things about this place! Thank you again Joyce for everything. And may the Lord bless and keep you always.

Traci Rose

2023-06

Never would I have thought I’d be here twice in less than 3 months, missing my little seniors 💔 These ladies that work here have the biggest of hearts. You feel welcome from the moment you walk through the doors. I know my babies were treated with love and respect. Thank you for making such a difficult process easier. ❤️

George Keh

2024-02

Our dog Winchester passed away on 1/22/2024. He was having issues with his cancer and we had to send him to doggie heaven. A neighbor recommended Nature’s Pet Loss. We went to the shop to discuss what needs to be done. Joyce was so considerate and understood what we were going through. She showed us the new Aquamation process and she even found a Vet who came to our house to help Winchester to go to heaven. Winchester was our first dog and we were so relieved to have found Joyce who handled our emotional situation with loving care. We highly recommend Nature’s Pet Loss to anyone who needs to take care of their pet’s final steps on earth.

Giana morcilio

2024-04

I LOVE this place, the owner is very sweet and friendly, she has a lot a patience with you, sits down and talks with you, and does allot of animals not a lot of cremation places would do to make sure you just have yours and yours only, fur baby! She makes sure you know she isn’t just after your money, but after making you feel better and making sure to always be at your service, the workers were nice too when I went to bring my guniea pig home, they walk you to your car too. Try also have a WIDEE variety of urns to put your fur baby in and they are really pretty, she even led me to the back to show me the things they do behinds the scenes of it all! I really got to know her and make sure she is gonna take care of my baby and has a room to spend your last moments with your fur baby before you hand them over, she gives you 3 months (I think, I forgot how long) to get your fur baby’s ashes if you don’t have the time or mental stability at the moment to get the fur baby. She lets you know your fur baby is in good hands and will be held with in a gentle matter!! She wasn’t lying when she said she was one of the best😉 she gives you cool facts about what she does and lets you know what will happen when you come to pick up the ashes, if anything happens I’m bring my baby’s here!!

Mary

2024-01

There’s so many good things I have to say about this place. The hospitality is through the roof first and foremost. I didn’t think anybody could possibly ever understand the amount of love I have for my dog who passed away until I spoke with owner of this amazing establishment. She spent hours talking to my husband and I about so much while comforting us and even calling to make sure we made it home safe and to reassure us our dog was being treated with the utmost respect. I never knew there could be such a humane way of putting your pet rest. I’m telling everyone about aquamation and this wonderful place.

rebecca hewett

2024-04

I woke up to discover my fur baby had crossed the rainbow bridge. When I called Nature’s pet loss the woman who answered the phone was so kind! I didn’t know it was possible, but when I brought my fur baby in they were even kinder! From the moment I stepped through the doors I knew my cat would be treated with dignity and respect.

Robert Cracolici

2024-06

The owner and staffWere the warmest and most compassionate I've ever experienced.I highly recommend them to anyone in this positionWith their pet lossAnd the cost was way less than the normal way.I will most definitely visit them again when time is inNeed.TheI love the paw print that has been made upse guys are the best in the business.Trust me thisTrust me this isTrust me this is theTrust me this is the way youTrust me this is the way you this is the way you want to goThank you Nature's PetThank you Nature's Pet loss

Kendal Padgett

2023-06

Five stars doesn’t even begin to explain how Joyce and all the ladies at Natures Pet Loss are. They take such amazing care with your loved one. From explaining every detail of the process, to providing keepsakes and truly allowing you to feel like you have someone in your corner. Our boy passing was so unexpected and they provided us with the knowledge that he was going to be well taken care of! I cannot recommend them enough!

Elijah L

2024-01

Losing a furry, four-legged family member can be one of the most difficult things to go through in this life and, while nothing can ever truly mend the heartache, Joyce and her team do their best to pick up the broken pieces of our hearts and engulf us in compassion, kindness, and empathy during such a devastating time. I cannot recommend them enough nor thank them enough for everything they have done for me and my family when we experienced two traumatic losses months apart. I will forever be indebted to them emotionally for getting me through the worst time of my life for the second time this year.

Stacy Eldridge

2023-06

When my best friend and soulmate, Chloe, died I knew the plain wooden box my vet sent her home in just would not do for someone so special. I searched and searched for approximately 6 months to find something that “felt” like her. I knew it had to be pink and small and sparkly but nothing I found seemed to be what I had in my mind. I wasn’t going to rush finding the perfect urn and took every suggestion given to me by family and friends. Finally, I stumbled upon the website of Natures Pet Loss and the small soft pink Ceramic Swarovski Crystal Pet Paw Tea Light Urn! I was nervous that when it arrived it wouldn’t be as pretty or of quality as it seemed, but it was! I love it so much! I light up tealights on Chloe’s birthday, the holidays and the anniversary of her passing. The staff was so caring all the way through, calling me personally to make sure the time frame to get it shipped from overseas during a pandemic was going to be acceptable. No amount of time could have deterred me after searching so long but it arrived earlier than expected, just in time for the first time I was hoping to light it - her first birthday since her passing. When it arrived it also had a hand written message thanking me for the order and saying I was in their prayers. Thank you so much Natures Pet Loss!

Andriana Explosion

2024-03

Just a very amazing place. The owner was wonderful. Made sure I was doing ok that night after I dropped off my dog of 11years. I it was a peaceful experience. An I'm so happy I went here. And can say I trust them fully with my baby girl.

Rita Barton

2024-05

They took special care to my Mr. B Miss him so much, he is not hurting any more..They was able to take him on a Sunday. I would highly use them again when I have to. Thank you so much, Rita Barton

Brittany Jernigan

2023-12

This is my dog Ryder, I lost my loved one November 4th. Around 1 or 1:30am I called Natures pet loss because after doing my research I felt in my gut this was the best place to take my baby. Joyce answered the phone first ring. Her voice was so comforting and caring, that told me right away I made the right decision. When we got there she welcomed us in right away, sat us down and talked with us for hours until we were ready mental to get back on the road again. She talked with us about how the pocess works and taught us how gentle and respectful they are with our loved ones. I recommend 100% Aquamation to anyone that loses a loved one over fire because flame based cremation is not sterile. There is absolutely no guarantee that you’ll only receive your pets remains. The satisfaction of just having my loved one only makes my heart happy. Her whole team is great and I thank all of you for showing us the love and support we needed in such a terrible time. Thank you again and god bless!

Lauren Macaluso

2021-06

There is nothing worse than losing a loved one. My dog, Mama Mia was absolutely my best friend and my 4 legged baby. She lived 13.5 years but nothing prepared me for her death. It absolutely crushed me. So when it came time to find a place for her cremation, I googled it. A few places came up but non of them compared to Natures Pet Loss. They treated me like they already knew me. Everyone who I encountered there was absolutely amazing and caring. Making sure I was taking care of myself and giving me suggestions on how to better care for myself during this heartbreaking time. Their cremation process is so gentle. Plus it's eco-friendly too. The cremation process is called aquamation, it's a water cremation instead of fire. Which for me, seemed to be the absolute best option. They do everything there. I received an urn (that I picked out), a paw print in clay, a paw and nose print in ink, hair clippings and 2 charms to put some of her ashes in. They have everything possible to make me feel a little better after losing my baby. And everything came in the cutest paw print gift bag and they walked her out and even put her in my car and wrapped the seatbelt around. I couldn't imagine this process being any better then what I went through. They made a very sad situation just that much better. I recommend them to anyone who has lost a pet. They are the BEST!!!! Thank you everyone at Natures Pet Loss!!!

K. J.

2023-08

Nature's Pet Loss was a bright spot in such an awful time for our family. Being able to send our dog over the rainbow bridge in a beautiful, cozy private room gave us so much peace. Joyce and the staff explained everything thoroughly and treated our dog (or "loved one," which is the phrase they use. How sweet is that?) with compassion and care from the time we entered the building until the time we picked up his urn. They even buckled his (beautifully wrapped) package (urn, keepsakes, etc) in the back seat! I will recommend them to anyone and everyone. I'd give them 10 stars if I could.

Stephanie Crowder

2023-12

The staff, (and the owner), are so caring and professional. They do such a great job. They give you a tour and explain the process. They showed us all the aquamation chambers, large and small. She even had one small enough for our Hamster. So we knew we were getting Oreo's remains and not someone else's pet. Together we will create a keepsake to honor our pet. This is the second time I've used Natures Pet loss. I honestly wouldn't go anywhere else. Thank you Natures Pet loss. 🖤

Ian Cordova

2022-06

I wish I could give more stars. Although it was an unexpected loss of my Great Dane, Natures Pet Loss went way, way above and beyond to not only take care of our Bella but also made sure that my wife and I were ok. My Bella unexpectedly passed away on Saturday around 4pm. Knowing my vet was already closed, I reached out to Natures Pet Loss. It was immediately know the empathy of the person I reached out to. She had to call to make sure someone was at the office and called me back and told me to arrive as I am able to. As I arrived, I was greeted again with with empathy. We sat down and walked me through the entire process and even showed me process in the back. The whole time the rep always offered a tissue and/or offered water and never rushed me given the time of day. Even after I left, the rep called me to make sure I got home safely!What really got me was when I came to pick my Bella up. I had my other Great Dane with me. As always, did not rush me out and asked how we were doing. As I was getting ready to leave, she walked me out holding the bag with Bella's remains. As I loaded up, my Great Dane in my Jeep, I look over and see she put Bella in my passenger seat and buckled her up! I will admit that a couple tear came down from that. Then again, she called me a little bit later to make sure I got home safely.I wish I knew about Natures Pet Loss sooner. It is better than letting my vet handle it who will just sublet it out and all we get is a box and plain white bag. Plus I paid a little bit less going with Natures Pet Loss.I am forever grateful for them and will definitely be using them again!

Craig Aubry

2023-06

Thank You, Ms. Joyce and the Nature's Pet Loss TeamIt is with a heavy heart and profound gratitude that I write this review for Ms. Joyce and her incredible team at Nature's Pet Loss.When we lost Sidney, our oldest (14yo) and dearest pup, we were shattered. Our world turned upside down, and we were consumed by grief. We needed support, understanding, and compassion, and we found it all and more at Nature's Pet Loss.From the very moment we reached out to Ms. Joyce, we could feel her genuine empathy and her unwavering commitment to helping us through an incredibly difficult time.A soothing voice and attentive listening provided us with a sense of solace that we desperately needed. She made it clear that she would be with us every step of the way, and she delivered on that promise.Ms. Joyce and her team treated Sidney with the utmost care and attention, as if she were her own beloved family member.The thoughtfulness and level of care they offer cannot be understated and it is appreciated more than we could ever express.The level of compassion displayed by Ms. Joyce and the entire Nature's Pet Loss team is truly unparalleled. They provided us with a shoulder to lean on, a listening ear, and the gentle guidance we needed to navigate our grief.In our dark hour, Ms. Joyce and her team were the guiding light that helped us honor Sidney's memory and celebrate the life we had shared with her. While we will never forget the pain of losing Sidney, we will also never forget the kindness, warmth, and understanding that Ms. Joyce and her team at Nature's Pet Loss showed us.To anyone facing the heartbreaking loss of a cherished pet, we wholeheartedly recommend the Nature's Pet Loss team.They will treat you and your pet with the love, respect, and care you both deserve, and they will help you find a way to heal amidst the grief.From the bottom of our hearts, thank you, Ms. Joyce and the entire team at Nature's Pet Loss, for everything you've done for us and for Sidney. We are eternally grateful.

Michael Moraitis

2022-06

Joyce and her employees where a god sent. She is the only one that would accommodate me in our time of need. She is a wonderful person and great to work with. If you truly want your pet back and not a hodgepodge of other dogs then she is your choice.Thank you so much Joyce for your help with our baby boy Rosco.

ron p

2023-12

Having no children, our cats have always been our children. The sense of loss we just experienced losing our 12 year old kitten to kidney disease was overbearing. Thanks to Natures Pet Loss Cecilia, whom we found to be warm-hearted, kind and compassionate, made our " Babys " ( her name ) final journey so much easier for us to bear. " Baby " , for a cat, broke the mold and always liked water. So fitting that we learned she could have water ( aquamation ) in lieu of fire. ( cremation)Thanks Cecilia and Natures Pet Loss staff. You helped us manage our grief in more ways than you can imagine.Ron & Susan P.

Jacob Williams

2023-09

Joyce is amazing! She truly understands that loosing a pet is equivalent to losing your best friend. She has this innate ability to know who to comfort and what to say. I found Nature Pet Loss off a Google search when the worst time occurred but I cannot imagine using anyone else. I can not thank Joyce enough!

Jeffrey Quick

2023-06

These are some of the kindest most compassionate people I have ever met. They truly made a difficult time a lot easier. The pricing is very reasonable and the extras make it so much more personal than standard cremation services I have used elsewhere. And again, the staff is absolutely amazing. They treated my cat like he was theirs. They genuinely care! I received my cats urn a few days after bringing him in. I also received a lock of his hair and a paw print. It’s a very difficult time but I’m so happy that I chose natures pet loss. They made all the difference!