2.9 (22)
2724 GOOD HOPE ROAD SE, Washington, DC 20020
(202) 582-4800
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Rita Deville
2024-02
Pharmacy stated my medicine would be ready at 311pm. My Dr called it in 1050 am .im here to tell u my meds was ready 1138 am .text me and said ur meds are ready. Sure, enuff arrived. It was readyGreat job cvs .keep pushing to be great .I ❤️ u guys.
sheila hunter
2024-01
I love the customer service as well as the greeting of the customers but when it comes to picking up medicine it needs to be more workers to service the customers because the lines be extremely wrapped around the corner with only 2 cashiers on duty which makes it take a long time to pick up medicine for the customers and that is my only slight issue other than that CVS branches and workers you guys are the best and greatly appreciated.
Angel Lewis
2023-11
THE PHARMACY CLOSE AT 6:00pm on Saturday. I call at 5:20pm no one answers the pharmacy phone. I call the front of the store and the employee states that the pharmacist are in the back. THIS IS RIDICULOUS, NO ONE SHOULD BE SUBJECTED TO THIS WHEN THEY NEED MEDICINE. IF YIUR SHORT STAFF THAT DOES NOT FALL ON THE CUSTOMER WHEN SOMEONE IS REALLY IN NEED OF MEDICINE. NEED TO HIRE BETTER EMPLOYEES TO CARE FOR THE CUSTOMERS. TAKE PRIDE IN THEIR JOB EVEN IF THEY ARE SHORT STAFFED AND HAVE TO DO TWO JOBS.
Francesca D
2023-05
Their electronic Rx system is broken. After fighting with them for four months, running out of medication every month, while my doctor sent multiple prescriptions and called repeatedly, I finally tried a new location. I immediately received my medication with no fight! For the first time! This location maintains that the issue is with my doctor, but clearly that's not the case. Go anywhere else.
Elsa Patricia Robinson
2023-05
I'm very impressed with the crew for today I called for a prescription concerning the answer was very fast and I received a call back at the time that the team member said will call "Big surprise for me" and at the store the ambiance was really good medicine ready and awesome attitudeKUDOS to the Team
kadasha
2022-05
Yea I agree with the other comment! They definitely sit there and watch the phone ring and won’t pick up! Prescriptions are NEVER ready on time then when you come in to pick up or check they say “oh 2 more hours” smh it’s ridiculous! I’m trying to call right now and no answer they’ve been open since 8! Nobody wants to take the time out to go up there and check for a prescription just to find out it was never started! They need to do better
Jerome Brisbane Jr
2020-05
This pharmacy has the worst service. It serves an underserved community in se DC. The attitudes are horrible. There are days you try to call and you may be on hold for 30 mins or more. You drive up there and you here 6 or more calls on hold. They’ll see you there and say one second and keep logging info in on the computer. Sometimes their joking around not paying attention to customers. Their service needs to improve as well as they need to step up in their role in this community.
markel franks
2023-05
Meds never ready called 1 to make sure prescription gets filled a second to verify if it was ready to wait in a long line for them to yell me its not ready
VARNITA HOLTZCLAW
2023-05
This is the worst location ever in SE. They do not answer the phones and their customer service is deplorable! They act is if you’re bothering them by asking questions, and to hear how some staff members speak to older adults is disgusting and disrespectful to say the least.
Omari Jefferson
2021-05
October 21, 11:00 Manager on Duty Denies My Return Because Of No Receipt! Instead of giving me store credit, she refuses to give me my money back! Most of my family work for CVS and she lied and told me that’s there rule for that particular store! Just lazy I guess.
Shot Caller
2020-05
They're very helpful and efficient in person. But they never answer the phone. I think they're short staff which may contribute to it. I've literally sat in the store and listened to the phone ring the entire time i'm there, so whenever I call I know that they're literally just ignoring the phone. That blows. Do better
Jeff Mauk
2020-05
They will not stop calling us even though we don't have a prescription there and they won't answer their phones to take us off their list. Stop harassing us, CVS!
Miss dee
2020-05
I love my Alabama Cvs fast service no long lines the young ladies here are very respectful helpful the head pharmacist be on they job 💯
Nathaniel Gerald
2022-05
Staff and management are useless. Avoid. They will waste your time AND money. I can’t even say do better because they WONT.
Thomas Mathew
2020-05
It has lost of employees to assist you and has everything you would expect to find in a pharmacy store!! Highly recommend this location!!
Ant Muhammad
2023-05
It was ten women helping me, one man
| Monday | 8 AM-1:30 PM 2-9 PM |
|---|---|
| Tuesday | 8 AM-1:30 PM 2-9 PM |
| Wednesday | 8 AM-1:30 PM 2-9 PM |
| Thursday | 8 AM-1:30 PM 2-9 PM |
| Friday | 8 AM-1:30 PM 2-9 PM |
| Saturday | 9 AM-1:30 PM 2-6 PM |
| Sunday | 9 AM-1:30 PM 2-6 PM |
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