4.4 (158)
599 Jimmy Dr, Smyrna, DE 19977
(302) 653-1515
concordpetfoods.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Austin Stinson
2024-03
Went in on a whim as I am new to the area and decided to try asking Mackenzie about dog food. She was exceptionally knowledgeable to the extent I asked for recommendations for my other pets. Her customer service was amazing and she was exceptionally knowledgeable, this is now my new pet store.
Anne King
2021-05
they have an immense assortment of toys and accessories for cats! they even have actual cats there that you can adopt! this cutie was very interested in my lanyard. third pic is of my cat, wearing a bowtie i bought for him. i believe it was meant for dogs, but the small fits my big boy just fine!
Christina Walker
2024-01
Poor customer service at the Smyrna location. They lie and do not honor the discounts stated within the store. The sign states near the product state buy 1 get 1 free therefore if I pay for 12 items 12 should be free. The employee at the register insisted I was incorrect and made me pay for 12 and none free
Alexis Miller
2023-12
Very clean store! Extremely nice staff. And great prices on all kinds of food and toys
Susan Norris
2024-01
I went in for turtle food and they didn't have what I was looking for but were I shopping for a cat or dog, they had a lot too offer.
Robert Barry
2024-02
Huge selection, friendly staff. A little pricey
Dana Swanson (Awittleshygal)
2023-05
Was a younger guy there (Carmen) I believe he said his name was. He was very friendly, helpful & didn't rush you to get you out of the store. It would be great if more places had people like him. Makes doing business with the store a really nice experience & makes you want to go back.
Elizabeth Hottes
2023-05
Very friendly and helpful employees. They are knowledgeable and eager to help you. They have reasonable prices and has something for everyone. Kudos!
Zoey Overbeck
2023-12
I get my crickets for my leopard gecko in here. Nice staff!
Laura
2023-07
Excellent store! Has everything even a very friendly owner! I visited with my son and was very impressed!
Dana Armstrong
2022-05
Quick and easy to find the dog food we like. Friendly staff, willing to help out to your car... I appreciate their patience while I found the coupon code for $15 off a $100 purchase.
Mali M
2021-05
Very terrible staff, especially the manager at the Smyrna location. They do not know their policy and they lie. Beware,the manager lies. I bought an item from one of the employees and when I returned the next day because it was defective, the manager lied to my face that she was the one who attended to me initially. It is just sad, especially when the manager is not truthful.Went to Dover instead of Smyrna location which is closer to where I live due to the horrible staff there. I told the Dover location about it and they were very nice and offered me some help with my problem.Will never be back to Concord Smyrna. I wouldn't recommend this place to anyone. They treat customers miserably and ignore their own very policies.
Jade Raine
2021-05
Unless you have a dog or cat (or are looking into buying a cat), I wouldn't recommend this place for small animal owners. Their selection of small animal merchandise is pretty slim, if I know they have something I need, I'll stop there, but it's uncommon. I couldn't begin to guess how long some of their hamster enclosures have been there, due to the fact that they are very sun bleached. The staff is friendly though.
Elizabeth Roop
2023-07
They always have what I need for all my pets! Staff is super helpful and friendly.
Chrissy Petty
2018-05
My family and I visited the store this past Saturday. We had just picked up our new puppy and brought him into store.We were greeted before even walking into the store, with smiles and waves through the window. As soon as we walked in the 2 young ladies working that night were so friendly, helpful and extremely professional. They gave us great advice and were very personable with my new puppy and my overly excited children.They welcomed every customer this way.We will be shopping there from now on for our pets.The exceptional customer service along with their knowledge of all the products made me feel reassured and confident about our new family member. THANK YOU CONCORD and the 2 young ladies working there that night!!
Ivelisse Camacho
2023-05
Love this location in Smyrna. Everyone is amazing, friendly, very professional and answer all my questions and concerns. They help me with everything my dog needs including speacial orders.
Jaime Payne
2018-05
This is a great hometown pet supplies store. They have extremely helpful and knowledge staff who go out of their way to make sure you get the best for your pup and kitty. They have food choices for your beloved pet that you won't find at most big box stores. They cater to a wide variety of animals and even have clinic days a few times a month. Best of all they work with a local cat rescue to place kitties in need in new loving homes. When you do adopt a new family member from the in store rescue, the store gives you a discount on pet supplies for your newest addition.
Mike Nostrom
2021-05
This place is a great little Hometown pet food store. Their prices for the products I purchase are lower than chewy. Regardless, I am happy to be supporting our local businesses. Friendly service, knowledgeable staff, clean store. We even purchased a cat from there.
Kate G.
2022-05
My go-to for pet supplies.As a bonus, it's always nice visiting with the adorable cats and kittens up for adoption. **Adoptable kitties!!**This location has friendly staff, interesting selection, & decent prices.
Jennifer Edwards
2023-06
Very friendly staff who are knowledgeable and love animals. Big selection of toys, treats n food for your fur baby.
Charlie Gain
2020-05
Only had one clerk in Store, She was busy talking to regular customer about look for a new job and other personal issues waited at counter for 6 minutes to check had to go her to ask if someone could complete the sale. She was able to see my at the counter that why I waited there.
lorraine matarese
2022-05
The staff here is so knowledgeable,they answered all my questions about switching my puppy's food and guided me about my concerns. This is the best pet store for all types of products also, and they offer specials like nail trimming and they are well stocked which can be an issue now days.Great place!!
Carl Stevens
2018-05
We love Concord Pet Foods in Smyrna Delaware. Always friendly folks willing to help and lend s hand. I even saw them assisting a person with loading their car. Now that's local owned family business in action! Khami approved tonight's purchase......
Maggie Bodine
2022-05
The girl helped me in every way. She helped me find toys she helped me find the shampoo she even carried my bag to my car. Very very nice visit the Concord pet foods.
Tiffany Kachnovitz-Contini
2021-05
We go here regularly to make sure our Russian tourists and out black cat have everything they need to feel right at home with us! They are both spoiled to the fullest due to stores like these lol
melonhead34
2023-05
Miss the old store manager who was very friendly and had attention to detail. New manager is a tool. Store not the same as previously run.
Alicia Cochran
2023-05
I just wish buying my dogs rain coats cost more than my own and honestly it's a waste of money but that's not the stores fault
John Ahrem
2023-05
They have an amazing amount and variety of dog and cat food and treats. Employees are always helpful
Kat Furta
2018-05
This is a nice store that is conveniently located with good customer service.I do think that it is a bit pricier compared to other big names pet retailers such as Pet Smart, Pet Valu, and Petco.
Ginamaria Lewandowski
2022-05
The manager is really nice. Always have questions and given solutions.Military discount is nice also.
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-6 PM |
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