Walgreens

Matthew Miller

2023-05

I used to love Walgreens in Seaford. I didn't mind the higher prices because to the convenience and the service. I got all my prescriptions and shots there for years.They used to be open 24 hours. The signs are still up, but that hasn't been the case for a long time. Store and pharmacy hours keep changing. The lines inside and outside (on the times the drive through is actually open) are unbelievable.I did move everything I could to another pharmacy.To be honest however, things have gotten much better in the last couple of months. I upped them a star and added a new photo.

Donna 0120

2024-04

Theresa the pharmacist is phenomenal. She is caring and customer centric.Amber at the counter is also very professional and caring.Both have helped us tremendously and are an asset to Walgreens.

brooke douthit

2024-01

went to get my prescription filled today, and waited 40 minutes in the drive thru, inside was just as busy.went to the window, and the gentleman that was there was very rude about my prescription not being ready, and wouldn’t be ready for another 3 hours. “we’re behind on prescriptions, no you can’t wait”.it was literally an eye drop. that takes 2 seconds to put a label on it. but okay.go to pick up my medication a few hours later, and wait another 45 minutes. this is absolutely ridiculous!

Stephanie Schneider

2024-04

Thoroughly disgusted by my treatment this morning.i provided the associate more customers service then her absolutely ignorant self could ever dream of doing. Never going back

Chris Foxwell

2023-10

And they don't even deserve 1. There are a couple nice people that work in the pharmacy, but overall it's a generally horrible experience.

Husrav Mahmudov

2021-05

Cashier short latin girl seemed little rude, maybe after long day she was not in a mood. Understandable, but customer wants your smile all the time.

Sydney Reinhart

2024-02

Higher more staff, don’t let people sit at drive thru window for so long should not have to spend 2 hours in line inside and outside….

Ronda Jefferson

2023-05

Some of the staff is nice, so for the two nice ones that I've had interactions with, bless you for all that you do for the store. You make it worth coming back to.But... The primary purpose of a pharmacy is to be a pharmacy. While other products are there for our convenience, they can be easily obtained at other stores if needed. Prescriptions cannot. Many times the computer systems are down, which at the rate that the computers are down it's amazing that the store can remain open.But for a pharmacy to shut down unexpectedly and then cancel a prescription for no reason is more than inconvenient to some people. Some people need this medication to live. The corporate part of Walgreens doesn't seem to understand that you have to pay your employees properly, recognize good employees, and not work everybody at a skeleton crew so that they are not overworked. Staffing has been an issue and from numerous people the pharmacist may have quit, which puts everybody in a bind. Do better buy your employees and your customers Walgreens.

Roo Creamer

2023-10

Been waiting for prescription for 4 days still processing, last month the same prescription disappeared altogether. Called today to find out how much longer till they fill the prescription stayed on recorded phone message for almost 2 hours then the phone hung up on me so I would have to start over. Changing all my prescriptions to walmart

Lauren

2023-05

Last time I went to Walgreens for a prescription, they said it was ready and then when I get there they "lost" the prescription. I need my medications on time otherwise I really suffer. Not to mention the one evening I waited in a line that wrapped all the way down the cosmetics aisle (3 hour wait time) and I didn't have any other option other than to stand and wait. They took away the drive thru option for the folks who can't stand that long and force customers with disabilities to stand and wait while they take upwards of 20 minutes per customer. Unacceptable, it's not on the people who work there, but on corporate for allowing a store that has 20 open positions to still operate knowing they are the busiest pharmacy in Seaford.Move your scripts elsewhere. I've had better luck with Rite Aid though Walgreens just bought them out too so I will be forced to find a local pharmacy that can get my meds when I need them.

Donald Milam

2023-05

Picking up prescriptions for my father here is one of the most painful parts of my life. I just can't wait in line for an hour to be told that "it's not ready", hours after getting the call from them saying "it's ready".Do they actually train the staff to serve the customers?I'm sure the insurance and drug companies would like Walgreens to get people moving through the "pill mill" quicker than this.SOMEONE PLEASE HELP THESE SLOTHS GET IT TOGETHER !¡!!

Jen Doherty

2024-02

This Walgreens has several signs that says 24 hours. It is closed with people still inside it.

John Wayne

2023-05

Pharmacy is slow. Not enough people working. Either the drive through is open and inside is not or vice versa. The drive through line is to the Lowes parking lot.Trash is all over the parking lot. Feels dirty like a big city.It never used to be like this. Don’t waste your time. Go somewhere else. I am.

Nick S

2023-05

Thank goodness they have a small paper sign on the pharmacy sign in the store to let everyone know that EVERY single piece of online info saying they're open till 10pm isn't true before they waste their time coming here. Whoever's in charge hurry up and change it because your employees say it isn't their job.

Noella Knierim

2023-05

I had the pleasure of having Kiera from the Seaford DE location assist with my prescription pick up. She helped a customer in the drive through and instantly walked over to the counter to assist me. She provided exceptional service with no second guessing her efficient and confidential service to me. It was a surprise for me to learn that she had only been working with Walgreens for 3 months or less. I’ve been a Customer with Walgreens for several years and her performance was above and beyond the best service I’ve ever received from Walgreens pharmacy staff. She deserves a raise and should absolutely be a keeper. 🤗😊

Mrs. Runae M. Weber

2023-05

Walgreens in Seaford and Bridgeville too, are great! Thier Pharmacist are so courteous and caring of all Thier Customers. They work long hours to try to make everyone happy. Sometimes we, the public, don't show enough gratitude towards the staff at the Walgreens Pharmacy while they try Thier best all the time. Thank you Walgreens Pharmacy.

S D

2022-05

This is the absolute worst Walgreens I have ever dealt with. The computer problems plagueing the pharmacy make it it a difficult and very time consuming ordeal. The drive-through is frequently closed due to on going computer problems. Their record keeping is abysmal. This has been going on for months. Even my Dr's office said this Walgreens was a disaster and I should consider changing pharmacies. One star only because I don't have the option to leave negative stars. They should shut this mess down.

Rebecca Gene

2023-05

You can be there in excruciating pain and tell them that and they still manage to take 3hrs to fill basic antibiotics. The doctor appointments are 1/3 less time than it takes this pharmacy. 4 staff members who all have to stare at a piece of paper and talk about handwriting.

April Callaway

2023-05

I know there is an employee shortage and I have been patient with that, but when you tell someone you will have their prescription ready when they get there and then you don't..I've had enough. Went there 2 or 3 days in a row to get a script and the lines were too long for me wait. Have to call 1 script in a whole week before its due just to make sure they get it on time before i run out.And then you can't even have it ready after I call to make sure it will be? I'm transferring all my prescriptions.

The Christian Pharaoh

2022-05

I waited about 26 minutes on the phone to refill a prescription and I am a physician so I wonder how much more a regular person would wait to inquire about some thing in the pharmacy.I believe that the pharmacist is overworked and the load of work should be revised so that providers or patients will not have to wait that long for a simple task.

Christina Daisey

2023-05

It's unreal I always liked the 24 convenience but now it is not convenient. Long line just to get medicine I need been 3 days medication still is out of stock. Going to have to switch after all these years so disappointing -5 stars 😔

Nubianiti

2022-05

very rude pharmacy staff. did not have my prescription in stock couldn't even give me an eta of when they would have it also made no mention that I could get it moved to other Walgreen pharmacy's. overall unhelpful and did not look happy to be working there. They also never told me my prescription wasn't in stock even though I have the text/call alerts....

Darrell Mapp

2023-10

I was on hold for an hour and a half . Then the next day for an hour nobody answered. Came into store asked about my medicine and they didn't know why it wasn't ready...very disappointed hire new people asap!!!

shedcrazy steve

2023-05

What a horrible pharmacy. Went 3 times to pick up my mother in laws much needed prescriptions (blood pressure meds she’s out of is a kind of an important one at her age) only to find a paper sign taped up saying pharmacy closed when everywhere else including the web and phone answering machine says open. Walgreens made a ton of taxpayer money on covid tests but won’t pay / raise employees any more with our money. Can’t transfer to another pharmacy without being on the phone for hours and then getting disconnected. Stay far away from Seaford Delaware Walgreens Pharmacy.Nightmare on Walgreen Street. Wish I could give it negative 5 Stars

ItsBr!ttanyB!tch

2022-05

Honestly, many people can complain about the pharmacy and the service, I use to work at a Walgreens near by and I'm hear to tell you .. there is more than what meets the eye. People don't give credit where credit is due.It isn't easy being a pharmacist or a pharmacy technician especially when you are short staffed due to hour cuts which IS WHAT BUSINESSES DO even though we all hate it... there is that time of the year it happens with every BUSINESS.Only thing I wish they could try to focus on and find a solution for is the drive through and sometimes whoever is managing it. Each car infront of me will stay at the window for like 5 or 10 minutes each and if my script isn't ready for my daughter (example) for miralax (yall technicians know how simple it is to fill that btw, but why can't you provide good customer service for me and quickly get it ready and have pharmacist check it since each car in front of me lasted 5 to 10 minutes long? But no, I am told 45 minute wait?I use to do this for my patients all the time if I was at drive through, because I understand there point of view as well as a technicians point of view. 🤷‍♀️Still will always give 5 stars because they really do work hard.Heck the store manager at this location (if he's still there) works his butt off helping in pharmacy DAILY. It is a very busy pharmacy. Customers need to understand this a bit more and have more patience with them. I've seen horrible reactions from people that was just unnecessary..

Sonya Dorey

2021-05

For two years I’ve had issues with getting prescriptions filled for myself and my family. They don’t train the employees properly and someone else is always blamed other then the manager. I will not be taking any prescribed medication to be filled at any Walgreen’s pharmacy. I call and complain and complain and complain on how they do business with people who need medication. Nothing ever gets done about anything I complain about. It’s always I’m sorry we can try and fix the situation or I’m sorry your going through this we can try this or I put a note in your file for them to bill this one first and this one secondary. Common sense people. I will never get another prescription filled at any Walgreen’s pharmacy ever again.

Will Lord

2023-05

They need 2 open back up 24hrs!! The lines in this place is ridiculous!! I will be switching to Walmart!! Called on 11/04/2022 and sat on hold for 59 mins. The phone was picked up and placed back on hold at least 5 times without a word!!! This place is a sorry excuse for a pharmacy! That's the PROBLEM TODAY HUGE COMPANIES AND MAJOR CORPORATIONS

Apostle Anthony T. Flowers

2021-05

I am not sure if anything is going to be done to change this but there is only a few times that I have gone to the drive through when I did not have to wait 20minutes or more before getting to the window! Tonight I came up 4th in line and it took 25 minutes before I got to the window. I thought this was a drive through where you either drop off or pick up. There seems like long discussion and consultations are going on. I have been there where they have asked me to come back around when they could not answer right away because people were in line behind me.

Tony Zack

2023-05

Every time I've been to the pharmacy I'm in line for a minimum of an hour and a half. Even understaffed there is no excuse to take 20 minutes for each person to pick up a prescription. Worst service anywhere.

Beth Murrow

2022-05

Seaford, Delaware location! Overall it's a decent store.. But I went there yesterday to get my flu shot and I had to wait 40 minutes for a one minute shot.. And when I asked What took so long to get me in for my shot she said "nobody advised her that someone was waiting". Isn't that just ridiculous! I was so aggravated