The Peterbilt Store - Delaware

Horatio McDowney

2024-04

So, I don't know how to write this review better but my daughter absolutely loves Peterbuilt trucks (she's Autistic and likes big rigs). We were in town and saw this place and I thought I would take her into the store, she was ecstatic. But the person at the desk was absolutely more than amazing. He got prices for us for all the stuff there but ended up giving her a keychain as a memento. I don't think she has a more precious possession in her collectables. Either this place or the person at the desk (I think it was Kevin?) or both are truly the most priceless folks I've met that just didn't have to be nice. Even writing this brings tears to my eyes.

Oliver Fullard

2022-06

3 years ago this place was terrible. But they got smart and brought up a new service manager that had been on the floor of the shop. He cleaned house and now has a crack crew of wrench commandos, along with a new mobile service to handle on site repairs of all kinds. I would never have recommended this place 3 years ago but if you need your medium to heavy truck repaired or just maintained. Go see Shawn and he will have his mechanical assault team take care of your problems.

Ashley Stafford

2023-06

Kevin our salesman goes above and beyond when we need anything.He makes sure we are taken care of everytime! The rest of the parts guys are pretty awesome too

Fontaine Abbott

2023-06

I had issues with parts department but Ben Wetzel resolved my parts problem I deeply appreciate and respect a man that do what Ben did he got my business back as long as his guys are professional I feel after talking to Ben the counter guy's will be nice & professional Ben believe in saddest fining his customers thanks so much Ben. I will go back and buy parts from them again all because of Ben Wetzel

Paul Butler

2019-06

Had a ECM harness go bad last week. They got me RIGHT,in diagnosed my problem in minutes! When they got the parts in they had me up and running in an hour and a half. Fantastic people to deal and work with!! Would DEFINITELY go back again if the need were to ever arise!!!

Joshua Hoover

2018-06

Ordered parts guys were right on it got them in a day before expected all is good

Harold Hacker

2019-06

Stopped in toget checked out, we all know most places make you sign in an get put on the computer before they'll even talk to ya!! Shawn Brady an a few from his crew walked out an looked at my rig in the parking lot , they new what it was from just me explaining what it was doing!!! It was an internal probably.... They took me in the next morning an got me torn down an outta there in no time....I've never been to any other dealer like this one .. theyvtook me to hotel an came back an got me!!! Great staff an professional work done here .... I highly recommend this place!!

ez4me2beugene

2021-06

Cannot get them to answer the phone. Parts department is not trained and always have a problem finding the correct parts. Wait period in the store is way too long because employees have other things they are doing and not taking care of the customer. They used to be a good store but have gone to the dumps in the past year or so. Poor customer service, in the store and on the phone.

Christopher Webster

2020-06

It's always a bad experience. Usually get the wrong parts or they don't have them. This trip was for belts and tensioner. Wrong belt given first trip. Truck was broke down in Virginia so had to drive another 175 mile round trip to get the right belt. And it always takes forever in there. Was in the store for an hour exchanging a belt and tensioner

Oleg Vishnevskiy

2018-06

Today is 12/19/17. I stop at Peterbilt shop. This guys are AMAZING. Any time I stop on my way, they are always take care of my Peter.Today they are replace a batteries on my Peter. AMAZING JOB!!!

Victoria Beasley

2023-12

I pick my son up from dropping his truck off.

Curtis Carneal

2018-06

Tammy and Kristy are very good at their job. They are respectful of the drivers when we come in. They go out of their way to make sure we are happy with the service.

Oleg Vishnevskiy

2018-06

Best place for my Pet. Very good REPAIR. Today October 5 have been delivery to PET Poultry, Bridgeville, DE. The Check Engine was a long time. I stop at Peterbilt and ask the Mechanic to full diagnostics, the Mechanic found a Sensor problem. Mechanic has that Sensor, and take care for repairs. I love this Peterbilt shop. And ELD left 4 hours, I need get to Port Wilmington, DE. The ELD that part of TOTAL CONTROLS of drivers. I call the ELD, KGB, I have been born at Soviet Union, I know what is mean TOTAL CONTROL.

Louis Hunter

2022-06

Excellent service. Very helpful, and the best surprise that made my day was seeing that Christie is back

Janice Chesser Hulsey

2021-06

had to drop off 2 of my sisters Peterbilt's for monthly routine servicing, the people there are always so nice

Aibek S

2020-06

Definitely best service ever seen 👍👍👍. 2 days they took me to the hotel and back, fixed issue. Thanks for the workers and management.

Geoffrey Fox

2023-06

Great service. Great sales staff. Knowledgeable employees.

Aaron Frost

2018-06

Great people to work with. Will do everything in thier power to get you back on the road as soon as the can

Craig Barnes

2019-06

Great facility highly recommend for service with friendly employees each and every one 🦆🦆🦆

James M

2017-06

Good dealership with excellent staff. I stop here for parts and service when I need it.

Theresalaina Barnett

2020-06

We can depend on them for the parts we need for my husband's older Pete.

Ricky Waters

2021-06

6000 for a bum transmission fix. An fixed wrong thing. Truck need a rear ..!!!

skirc1997

2017-06

This is the closest store to us and they usually have exactly what we need but prices are very expensive

laura jones

2020-06

Matt the parts man is awesome.very knowledgeable and helpful

Chris Roth

2018-06

Very good staff 18 wheeler dealership

AUBREY HINES

2022-06

Enough space if you got your trailer with you.

Luis Calmo

2018-06

Convenient. Nice people. And are not too expensive..

Alex Farquharson

2019-06

Excellent service, great staff!

Gail Vaughn

2018-06

A great truck place for sick trucks!

Steve Adkins

2018-06

Crazy people but cool