3.4 (21)
603 Abbott Dr, Milford, DE 19963
(302) 257-8008
mobiledoggroomingbykatie.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patrick Saparito
2022-05
AVOID!! We heard how great she was from a few friends/neighbors. I called 2x in August and was able to leave a message once (voice mail was full).... She called me back randomly 5 weeks later and we scheduled an appointment 5 weeks out (earliest she could come). THEN, she canceled the day before due to a family emergency... ok I totally respect that.... she said she would contact us to reschedule. We waited 10 days and then I sent a text about rescheduling.... nothing.... partner sends her a note and she asks for number to call.... nothing.... now the poor dog is so matted he will need to be sheered.... all because I waited on her....
Hilquias Monteiro
2023-11
Mobile dog grooming. I just want to share here, I’m unsatisfied with the “ BAD CUSTOMERS SERVICE”I have been trying to make an appointment for my Cavapoo dog for the last 3 months and also no budy pick up the phone
CTB
2021-05
Katie's been taking care of our two pups for almost two years now....we are so happy to have her excellent services. Our pups love seeing Katie so I know they are well-taken care of....and they look so adorable afterward too! Thanks Katie....it's alway nice to see you! The neighbor just texted me to get your info for their pup, so they will be in touch. Love, Pebbles and Bam-Bam, Woof Woof!
John Sizemore
2021-05
Been trying to get my big dog Max groomed since April. Covid-19 made it challenging to get an appt (in-person or otherwise). After 2 cancelled visits with 2 other groomers I found Katie. Still had to wait for weeks (she's busy), but she was early, did a wonderful job in a lovely clean mobile salon and even made time to trim the nails on a rescue I adopted last week. Prices were more than fair. She's definitely got my business from now on.
matthew s
2022-05
Katie does an awesome job. My mini Aussie looks so good after and she does my parents dogs as well. Always smell/look great. Also puts a cute tie/bow on them every time. She’s the best and very convenient!
Thomas McClain
2023-11
I called on over 4 occasions and left messages. They never returned my call. On another occasion the voicemail wasn't accepting messages.
Di Iezzatti
2021-05
Follow up: 1st Never returned my call or email. Over a week later I got an email from Katie "I'm too busy to do dogs nails". Really...? My mistake I thought that was part of dog grooming. A more professional reply would have been 'I'm booked but I can refer you to ____ or I can do it on such-and-such date'.
Tom Spilewski
2021-05
Use this groomer at your own risk. She is very hard to get in touch with, her voicemail box is always full so you can't leave a message and she doesn't show up for appointments. I had a meet and greet scheduled today that was scheduled 2 weeks ago and she never showed. Planned my day around it to accommodate her schedule; she does not respect other people's time.
Jeremy Irving
2023-05
I recently moved to the area and was nervous about my dogs first haircut. Katie drove over today and did an amazing job! Best haircut ever!
M “Mar” Taylor
2024-03
Wonderful lady did a great job
Denise Cooper
2021-05
We heard how great the service was. So we called for an appointment three times and left 3 messages. That was over a week ago. Unfortunately we did not get a return call. We are very disappointed.
Candi Mcdaniel
2020-05
Wonderful experience . She came right to me. Never had to leave which is great since I'm not familiar with the area . She was great with the dogs and I was completely satisfied . She did exactly what I asked her
Anna Mae Minerals
2022-05
Have been using Kate about 6 mos. Both my dogs always get a great groom & cut.
Susan P
2022-05
I've called 3-4 X weekly X 2-3 weeks. Received one return call/message which I missed. Very disappointed.
Gayle Norris
2023-05
Katie did a wonderful job on my little Leo
Nicholas Mangieri
2020-05
Terrific! Drifter never looked better. Katie is the best!
Jessica DiCerbo
2020-05
Extremely happy with our first experience! Thank you Katie!
Denise Thomas
2021-05
Never called me or setup an appointment with me.
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