4.4 (434)
4089 S Dupont Hwy, Dover, DE 19901
(302) 698-5690
tractorsupply.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Adam Moore
2023-12
Ordered a safe online and it came to the store to pick it up two days later and they said sorry we don’t have it we sold it to someone else. I’ll never give them any business ever again. Even the manager gave us the worst customer service and didn’t seem to care.
Russell Glasgow
2024-04
Great place, it's like a small Lowe's or home Depot
Ali Lazur
2023-06
If I could rate this store zero stars, I would.I was looking for firewood and upon searching online, saw this location had some on site to purchase. I arrive and see nothing in the store or on the lot, so I walk to the register to talk to an available associate. I say "Excuse me" and he walked away from me in the middle of my sentence & went to the computer across the way. I stood there for 5 minutes, and he continued to ignore me. May I add, there was NO OTHER CUSTOMERS IN LINE. I guess he figured if he ignored my existence long enough, I'll walk away. Which I did. I didn't catch his name, but he was a middle aged looking man with glasses.0 stars for customer service.0 stars for obviously not having an item in stock that was advertised online.0 stars for not having any sort of manners/social skills when it comes to accommodating a customers needs.Rest assured, I WILL NOT be back at this location in the foreseeable future.
Manfred Karl and Runae Weber
2023-09
TY was Very patient, and Helpful for all our shopping needs and questions today, also, Barbara, the Cashier was equally helpful and Courteous too! Thank you Ty & Barbara for your outstanding Customer service today at Tractor supply in Camden, Delaware!
Nathaniel Gall
2023-05
Great place to find any work items and sometimes you can find some hard to find tools.Needed a new trailer hitch and had to get each item separate as their kits didn’t have the right sizes. Didn’t have a big enough wrench to install the ball. The manger helped and tightened it down in the back.Great help and great service.
Cory Hill
2021-05
The store isn't bad. Rarely go there but when I do it's what you'd expect. However, just about every night for the past few years this stores alarm has gone off and is on for as long as 9 hours (yes, I've kept track because I'm a night shift worker). I live almost 2 miles away and constantly hear it whenever I'm outside working on my car or bike at night. I can't imagine how bad it is for the people that actually live just behind the store. Probably can't sleep.
Deborah Scott
2022-05
I purchased 10 heavy bags of wood pellets for my woodstove.. Thanks to Jackie and Sammy D. for all your help. You should be commented and appreciated for all you do. To me that's a man's work lifting and hauling on those heavy bags. But anyhow that again for all your help. Merry Christmas to you.
Richard Hawkins
2023-05
Clearly this Dover store’s leadership doesn’t like the hunting community. All the deer minerals and food plot products that are being used now are shoved in the far back corner of the store in an utter mess. Bags broken open, products mixed up, just a mess. Was at the Smyrna & Milford locations in the last 3 weeks and they have nicely displayed products for hunters. TSC is better than this.
Amy Eastburn-Escobar
2020-05
I had an issue with a chair I bought online and picked up at another Tractor Supply location. Since that store had no more I contacted customer service. They called the store and spoke to the manager James. He was very helpful and allowed me to exchange the chair even though it was originally sent to a different store. He was very pleasant and provided me amazing customer service.
Mr. H
2023-05
Still a great store but they seem to be less focused on actual farm stuff these days.Customer service at this location had gone down hill! And watch what you pick up. Lots of items are on shelves without correct pricing so you'll have no idea what it costs until they ring you up.
Kandi Zundel
2023-05
Amazing customer service, David, spent an hour helping us tonight with the purchase of a zero turn. He spent every second trying to solve the problem and kept us informed every step of the way!
Lisa Bright
2020-05
DON'T GO TO THE CAMDEN,DE LOCATION FOR PROPANE. They do not want to provide this service for their customers. There were absolutely no customers in the store it was early in the am. The employee responsible for filling tanks had something she thought was more important in the back office to do than wait on customers. We waited out in the hot sun for 10 minutes then left with out our propane. I wish I could post this with negative stars.
Robert Proud
2023-05
Great place to find farm and pet related supplies. They tend to carry those hard to find items in inventory regularly. The staff are very friendly and knowledgeable.
Donnell Fears
2017-05
Upon entering the store in search for dog food. I was immediately greeted with a warm welcome from the cashier. After asking for help she called for and introduced me to a guy named Erren. Who was more than helpful and highly respectful. He answered every question me and my family had about the food for our family pet, and even helped us take our bags to our car. He was great. And I look forward to seeing him again on our next shopping trip to the store.
Mark Graybill
2018-05
Always friendly and helpful. Last visit I was looking for a specific bird feeder. My location did not have any in stock. Customer service desk called surrounding stores to have one sent to my nearest store. Alway get great service at the Camden store.
Ken S.
2017-05
Horrible experience. Unfriendly and rude. All I wanted was a bag of bird seed. They had none on the floor, had to call for someone to bring it from the back. Frustrated lady employee can't find the sku to ring up, and basically gives up. I walk out with nothing. I was a regular customer, but no more.
Alyssa Garrett
2023-05
The store had mice running everywhere and smelled like mouse it was so nasty. I hope it doesn’t get a animal sick they need to deal with this problem
Brian Scharf
2018-05
Unbelievable, it's within business hours, it's 21°, and because they close in 20 minutes, they cannot fill a propane tank, which literally takes under 5 minutes!Worst service, no professionalism, poor customer service, lazy workers!I will never shop at this TSC location, and make a conscientious effort to avoid them all.I appreciate having no propane service on such a cold night.As many who depend on propane know, often times, one runs out with little notice!I came here as a consumer, and was turned away.
Casey Moorman
2023-05
Friendly staff, and dog baths! Be sure to join the neighborhood rewards program and get those free dog washes!! Thanks for being our local store while stationed at Dover AFB.
J B
2021-05
In the past few months I've found myself going back to Tractor Supply because the selection is great and the staff is as well. Lowe's and Home Depot have lost my business due to the lack of customer service and the fact they don't seem to have the little things I've needed recently, such as a spindle wheel for my riding lawn mower, which was in stock at Tractor Supply. That allowed me to repair my mower within roughly an hour, keep cutting grass and not miss a beat. Good job Tractor Supply, color me impressed!!!
Daniel Reedy
2022-05
I called and asked what time do you close and they said 8. I show up to get propane at 7:35 pm and they tell me they are closing early because of the weather. So I call before the employee goes in side and employee who answers say I'm sorry its 7:50 we dont fill after 7:45
Joseph Michael Scott
2022-05
What can I say, except I can't say enough. They seem to always have a solution to a problem or new project I'm about to undertake. They are often my first stop before heading to the big national retailers.
Garrett McCoy
2019-05
Great place for minor farm equipment or livestock or pet food. And you would be surprised the amount of little hidden treasures found around the store you couldn't find any where else. They also have a good amount of quality clothing as well.
Tiffany Rumbley
2023-05
I come here every 3 or 4 months when my pet supply runs low. They are very nice friendly employees ready to help.
King's Kidd
2019-05
Prices are high. If you are into what the wears they are selling, you won't be concerned about that I am sure. I only buy my dog food from here. Good value and Jax likes it.
Zach Atkinson
2018-05
Thought this was better than Home Depot and Lowes. Always just 1 person on register, and no one else in sight. Ever. Manager questioned why I brought my receipt back to question a sale price. Yes, sometimes items dont ring up on sale. Ill just go back to Lowes. At least they have people working there and items are labeled correctly.
Enzo Cameli
2015-05
I was wanting to purchase a few baby chicks this spring, So i went to Tractor Supply Co. When I asked a lady working there when they were getting a new batch of chicks, she was not helpful, and did not seem to want to answer us. After waiting another 3 days, they still have no chickens and no one helpful.
Ivan Fullerton
2021-05
Horrible experience at this store today. Ordered a brand new 2020 Cub Cadet XT1 lawnmower online and set this store in Camden for curbside pickup. I chose this location for convenience as it isn't far from my house. I was notified via text it was ready and headed to the store. When I arrived, I waited about 10 mins for someone to bring my mower out from the back. Not much longer a woman who I later found out is the store manager came out with the mower. From the moment I saw it I knew something was not right with the mower because it looked more used than my 12 year old craftsman it was replacing. As I walked up to her and the mower I noticed the package of documents waterlogged and moldy. I asked her if I could check the hours on the mower as she was pressuring me to sign the document saying I picked it up. The mower had 12.5 hrs on the hour meter. This "Manager " in her right mind was purposely passing off a used and returned riding lawn mower as new to the tune of $1600. 12.5 hours on a lawnmower can easily equate to a few months of mowing grass for a little perspective.When I confronted her , she fully admitted the mower was returned. Not once was this mentioned previously, or any effort on her part to make things right other than offer me last years model at the same price after leaving me standing outside multiple times. She attempted to pass the buck and blame the girl who fulfilled the order but in the end she is the Manager who obviously isn't a good representation of this business. Short of a few choice words I asked for a full refund and left shaking my head. Buyer beware of the disgusting business practices that happen at this tractor supply. If you are spending money on a big ticket item, rest assured this place dosent care about the customer. I learned the hard way to buy from a specialized dealership. With such a large military community in the area it makes me wonder how many other military members were taken advantage of from this place. Absolutely terrible. If I could rate this as zero stars I would.
sandra saunders
2020-05
Ted did a very good job helping my husband and I when we came back to pick our trailer up that we purchased on 7/5 from Casey.. Casey called and said trailer lights was good and could pick up. Got there and still same issue. Ted had Very good customer service skills and patience. He did everything to see why the lights wasn't working properly on the trailer we purchased. My husband has figured out the issue! The dual light was in wrong which made the brake lights dim! Not sure where the trailers come in from but all of them are damaged on the lot, you really got to pick through them to get decent one. Trailer rides good when pulling behind our Escalade!
Naomi B
2020-05
Bought a hedge trimmer a couple days ago, this trip was to return hedge trimmer since it didn't work properly. No issues with return and got my money refunded so still gave 3 stars for customer service.
Monday | 8 AM-9 PM |
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Tuesday | 8 AM-9 PM |
Wednesday | 8 AM-9 PM |
Thursday | 8 AM-9 PM |
Friday | 8 AM-9 PM |
Saturday | 8 AM-9 PM |
Sunday | 9 AM-7 PM |
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