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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Heather Marshall
2023-05
Jason, the owner, is SO knowledgeable and helpful. Truly above & beyond service!! The shop itself is decked out with fun lighting & cozy sofas, with a full vape bar! So many juice flavor options and offers to taste test before buying. Anything you need for enjoying your vape experience is found here!
Shane Dolan
2024-03
Rory, a customer service representative, is a very knowledgeable, friendly, and helpful person. He will make surely make your experience a good one. Thanks Rory!
Gerald Williams
2024-04
They know their products very well. If you have questions they can answer them with no problem at all.
Miguel Olmo
2018-05
Geat atmosphere, the guys behind the counter were a great help. I'm trying to cut back on smoking cigarettes and figured I'd stop in see what they had. Got a lot of info and support.
christine
2024-01
As always, great service and stocked vaping favorites! 😊Don't forget to order me one cookie butter a month of the Pink Vape. The large!
Melanie Maria
2023-05
the guy that is always there was amazing today! he had me trying all different juices and brought me in the back and we made my own custom juice! i even just got the geekvape t200 touch screen and he showed me everything on it. 5 stars for this place for sure!!!
Carl Coursey
2023-05
One of the best experiences I had in the Willimantic local small business area . Jason was more then helpful and gave me insight on all the products and which one best suits me. This is my new favorite smoke shop . Even the atmosphere and decor is amazing. I encourage everyone to stop by and experience it for themselves. 10/10
Alex K.
2021-05
This place is your one stop shop for any vaping or smoking needs. Between the massive amount of e-juice stocked or the option of having them mix up a custom juice tailored to your preferred flavor profile will guarantee that you find something you'll enjoy. Also the staff is great and knowledgeable with their products. Whether you're coming in knowing what you need or are a first timer and need opinions or guidance as to what may be a better option for yourself. These guys will tell you the exact info of product specs and offer any personal insight; when they are able to. You can't go wrong shopping here, prices and customer service are on point 👌
cryo seism
2019-05
I visit about once a week for supplies- these folks know their business and can give great advice. They also know their clientele- if you come here long enough, they remember you, and what you buy, and they’ll make sure to have it in stock- that’s worth the loyalty! Speaking of loyalty, they have a great loyalty program and also offer discounts for veterans.
Turbo Whip
2022-05
Quick service the manager is great and very knowledgeable🙂they even accept apple pay!!!
Rory Murphy
2017-05
They have a staff that truly cares. They are up to date on vaping related issues not just in Connecticut but nationwide. They are truly concerned with the customers safety. With the entire staff being ex-smokers they can give you personal testimony of what really worked for them. Great atmosphere! So if you want to hang out or in a hurry they will accommodate! Vape on...
Tania Concepcion
2019-05
I visit here on a regular monthly basis. And as always, they're very knowledgeable, professional and friendly. I stopped by today to see if they could recreate an e juice flavor I love in a smaller quantity and in a higher nicotine content. Thanks Tyler, you did a phenomenal job! 👌🏼
Ashley Easton
2019-05
Its been a real turnaround. Ever since they hired Tyler you get the correct coils and wonderful customer service. I always leave smiling. He is so friendly and knowledgeable that it makes going here a very enjoyable experience.
Sally Thibault
2018-05
What a great experience!! the individual running the shop (young man on website) was knowledgeable.. Pleasant.. & EXTREMELY helpful he really took time to explain the products and helped me pick out what was perfect for me!! I will definitely be returning here and sharing this information with my fellow Vapors!!!
Joey Arnett
2017-05
Super nice people with great attitudes! Lots of great house blends and traditional flavors. This place is also great if you're new to the vaping scene and just want to try some stuff out!
courtneyghjgf pereirah
2016-05
Great shop. The employees were really patient. I was only passing through town and in a rush and these guys were really helpful with recommendations on eliquid. I didn't get any new hardware, but they have a pretty wide selection. They have a huge, absolutely huge variety of liquid!! Love shops like this and will definitely stop back in the next time I'm in town. Picked up a strawberry shortcake from The Hype Collection by Propaganda Eliquid which is amazing!!
Gerry Eiman
2019-05
This is by far the best vape store i have visited. The selection is awesome and so is the staff. Their prices could be lower, but the knowledge of the staff more than makes up for the extra cost. Yes, I could shop online for ALL my vaping needs, but sometimes you need hands on and opinion; and you can't get that from a website.
Tony Suarez
2018-05
Sage is my guy. Super knowledgeable and always real cool. He deserves a big raise. He introduced me to the candy king and jam monster lines, and a bunch others I can't recall. Tyler is great, and Rory is always helpful. You guys have a real good thing going. Keep up the good work!
Danielle
2018-05
Very professional and helpful. Being someone extremely new to vaping, with no idea and a lot of questions, the staff was very thorough with explanations and made me feel comfortable. Will recommend to others and be a repeat costumer.
Carol Strout
2019-05
Great staff, they are very knowledgeable. Casual atmosphere and dog friendly. If you need advice setting up a vape kit; they have everything from all in one kits to custom setups. Lots of vape oil, including store-made that is less expensive and customizable to what you like. If you like a dessert tasting oil try Strange Fruit, Sad Boy or Drip Witch. All their flavors are great. I use Freemax mesh coils now, they work great, same price and last two to three times longer. You will need the correct tank - they have both and will set you up. Best vape shop around.
Eric Kellenberger
2019-05
They know nothing about their products,They are priced three times what any other shop that sells the same stuff.I bought a cbd tincture priced at 225$thanks to the register is was marked down to 155..he made no attempt to offer a discount or make a customer out of me.if I wasn't in a bind I would've walked out.!!telling them it's 55-85 all over Rhode island and and Mass and he just started rearranging shelves..I asked if he sold any at that price and he said no...duh? demographics are a mystery to them...if your a kid -you'll think they know what's up...go somewhere else..
Serena Carilli
2019-05
My personal favorite vape shop. Nice seating area, great selection of juices. The house blends are to die for, and the staff is very helpful and highly knowledgeable.
Jerry Lake
2021-05
Great staff lots of knowledge, very helpful. Good selection of mods and juice. My hometown store, recommend any time...
Zach Duncan
2019-05
Great shop (: I've been going since around the time they first opened and the selection has grown tons ! The atmosphere is really nice and the workers there are very helpful ! So happy with the quality of this store and the way customers are treated here ! The workers are more than helpful and go beyond what their actual job requires to help those in need !Lovely place
Jenna Cyanide
2022-05
Best vape shop I've been to. People are really nice and they have so many juices to pick from.
Heidi Kraft
2021-05
The employees are very attentive and kind. They will spend as much time with you as needed. I recommend U Vape to everyone who's vaping.
DREAM BLACK
2023-05
Great selection, great prices, and staff is friendly and knowledgeable!
Katherine Estelle
2023-05
It's perfect. 10/10 would reccomend.
garrett boyd
2020-05
Employees are immersed enough to deter who should n shouldn’t be walking in the shop itself, but the owner and all of their staff are very helpful and friendly! Defanintley coming back in the future for vaping needs.
amber cromeenes
2023-09
Always my first go to vape shop
| Monday | 12-8 PM |
|---|---|
| Tuesday | 12-8 PM |
| Wednesday | 12-8 PM |
| Thursday | 12-8 PM |
| Friday | 10 AM-8 PM |
| Saturday | 10 AM-8 PM |
| Sunday | 12-6 PM |
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