4.3 (1025)
3776 E Main St, Waterbury, CT 06705
(203) 575-9238
kohls.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ronyeen J Murphy
2024-04
We went to Kohl's on Friday looking for sneakers and bathroom rugs. I found beautiful sneakers for my husband and I. Also the perfect size bathroom rugs. I was thrilled and went through the check out within a reasonable amount of time. The staff was wonderful. A very good shopping experience!!
John William
2023-10
It's the best stocked Kohls in the area. Store is clean, staff is outgoing, Friendly and very helpful. Inventory is good and so is the selection. Everything about this location makes it my favorite of the 5 within driving range.
Joyce Thomas
2024-05
Wish u had electric scooters for disabled shoppers. I would shop more but cant get someone that could push me around to shop . Signage in wrong places . Cashier is the reason why I would come back Marie K thank you for you help and kindness. Wish they had more like you .
Brenda Higley
2024-01
I visited the Kohl's in Waterbury 4 days after Christmas. I had to complete several post holiday transactions including returning several items as well as a confusing exchange. I was fortunate to get Marris! She was extremely patient and helpful. Marris took the time to check prices I paid to ensure I was refunded the higher paying item and was able to keep my Kohl's cash earned. She was extremely knowledgeable, kind and pleasant!Kohl's in Waterbury will be my new go to location!Thank you Marris and Happy New Year!
Raymond
2023-05
Place is a ghost town. No cashiers in sight. Took me 10 mins to find someone. Then when I get to a cashier finally I presented a 20% off mobile app coupon and they wouldn’t honor it saying it doesn’t cover name brands like adidas. The mobile app coupon does not specify anything and just says 20% off your purchase which makes their coupon offers very misleading.
Connie Blackstock
2024-04
Late Sunday afternoon: 3PM ish: excellent customer service at the customerservice desk and the front register!! So grateful for the hassle-free Amazon return service. Love the coupons, too!
Dylan Hall
2023-10
This store is very self-help, which I like. I returned an Amazon item here and received a coupon for 20% off. I bought six things, but the coupon only applied to a single one, which is a bit deceptive
Pat Giza
2024-04
81 years old and I made my way to the back of the Waterbury Kohl's store 4/12/2024 @ approx. 7:00pm. I didn't know I needed a pass to pick up my merchandise that I'd paid for online. So I was told by the young woman in customer service that she couldn't help me even when I gave her my name and license etc. She just repeated two times more"I cannot help you!" The fella standing with her when I walked up, didn't offer any help either even though he was a Kohl's employee also. Very bad experience for me!
Jo,Steve &Prancer Ray
2023-12
Late Sat evening shopping was great! Store was pretty empty.It was clean, bright and festive. No wait for checkout. Faith the checkout person was the best!!
Angie C
2024-01
I went to return a Christmas gift, and because my sister made the purchase with her credit card, they would not give me cash back. Absolutely ridiculous!! They will get her payment so I do not understand why they couldn't give me cash, especially when it was a Christmas gift I was returning. They would only give me a store credit, forcing me to purchase something in their store when I had something else I needed urgently. Shame on you Kohl's.
Diane Hunt
2023-12
The gal working in women’s dept was so helpful …. She went out of her way to help me ! I was so appreciative ! The gal who checked me out after waiting ina line was so helpful ! I have had her before and find her more than helpful . Try to get her whenever I go into Kohls ! She was even going off her shift and stayed because the line was so long and took a couple of customers myself being one of them
Walt Tamulonis
2024-03
Samra explained to us to most efficient way to process our purchase helped us quickly and efficiently thank you Kohls for hiring Santa she is a keeper
Harve Druker
2024-04
Great store to shop - wonderful pricing and a large variety of merchandise from Which to choose.
Eyitayo Olaleye
2024-01
A nice, quiet and neat place to visit. They have quite a wide range of items and the staff are very courteous.
Dawne Policastro
2023-12
I did Christmas shopping yesterday wasn't to sure about size. An employee saw me looking and asked if I needed some help and she told her suggestion to get the next size up. I was very happy since I was having a hard time choosing the right size.
Nicoleta L
2019-05
I love Kohl’s in general, including Kohl’s online. This store is big, not crowded and has a great selection of everything. Between coupons and Kohl’s cash, all my purchases have been sweet deals thus far. I love the quality and the variety of clothing and jewelry.
Rodolfo Zosel
2024-04
Got a great deal and at checkout, Faith (Store associate) was wonderful.
Barbara
2023-06
Had to shop for a dress today and was so happy I went to Kohl's! They have such a nice selection and all kinds of sizes. I sometimes have trouble being 5'2" and dress length. Found a pretty midi dress that fits beautifully and is just the right length. I know I will wear it a lot! The store was quiet when I was there. It's always neat and well organized. Just a nice shopping experience!
Donna Bacoulis
2023-10
Two employees were particularly friendly and helpful. It was a taller white haired gentleman and a younger women. I wish I had gotten their names but unfortunately I didn't. They approached us just as we were about to check out. We spoke with them about 12:30.
Devin Reid
2024-04
Store associates made me feel welcomed and appreciated as a customer.
tina
2024-04
Ease of parking. Excellent place for returning Amazon orders. Clean
L M
2023-12
Have been a longtime fan of Kohl’sGreat prices and products, really friendly staff. I appreciate the clean organized store.
Amy Wescom
2023-11
Laura was absolutely amazing & so friendly to both my son and me. It’s unfortunately rare that we receive the service we got from her today! Above and beyond!
Krystle Sichau
2023-11
Love kohls! You can drop off returns from Amazon which is so convenient as long as it's an option on your return. The clearance section has so many good options...I bought 3 pairs of shoes on clearance and it only came to 30 something dollars omg what a steal
Doreen Marasco
2024-04
Waterbury store always has associates that I can ask questions and they are always friendly
ana skrelja
2024-04
Pajtesa was very kind and helpful. You’re lucky to have her
Rochelle
2023-12
Clean and well stocked, nice sales and perks when using your kohls credit cards 😊
Cindy Russo
2023-10
As a decades long shopper at Kohl’s, I find it increasingly difficult to continue here. My frustration arises from the new policies regarding the use of the coupons I frequently receive. Most of the items I look to purchase are now excluded from coupon use. (in addition to the dozens that have been excluded on the back of each coupon).Basically, I was told by a store associate that I can use my coupon on jumping beans or store brands only. It is very frustrating to go into the store and pick up 12 items only to find out at check out my total savings with my coupon would be $2.24. Perhaps it is time to cancel my Kohl’s card and start shopping elsewhere! Very disappointing!
Sarah Josenhans
2023-07
Always gotta love kohl's. Good deals and dales, great big departments of clothes and shoes. We were there getting my nephew a new pair of shoes because his were so warn from recently starting track and he wants to keep at it so had to get a good pair of sneakers. They had all the big brands which is awesome. Cashier was nice and patient with my toddler. What more can you say about a clothing store, it's been around long enough.
Do Mu
2023-12
Sam was great, efficient and quick in helping us with an instant card reward making the check out easy.
Monday | 9 AM-9 PM |
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Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 9 AM-8 PM |
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