Family Dollar

3.6 (134)

25 S Main St, Waterbury, CT 06702
(203) 805-0725
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Connie Blackstock

2024-02

The cashiers are very hard-working. This is a busy store. I always find great cards and seasonal items.

Yvette M

2024-01

Spotted a roach here a few days ago. Now I won't be buying food or anything roaches can hide/lay eggs in anymore.

Wahina akua

2023-12

love this store, pricing is good also the worker david is the man he’s so funny and kind

Kevin Banahan

2019-05

Very dirty and has ripped up Floors. No customer service. Horrid check out. Very over priced. They are owned by Dollar Tree, lol. Paid 3.79 for two items that would be 2.00 at dollar tree. Stay away unless it's the only place in downtown waterbury in walking distance.

Radames Aponte (Randy)

2024-02

The store is great and nice price for everything

Yall Aggy

2023-05

The cashiers are too slow. Only problem I have don’t shop here much only come for snacks and small stuff but either way too slow and ontop of that they have a druggy doing cashier. Need to put him in the back he too slow and be itchin and shaking upfront…smh…

Shaneyce Mason

2023-05

It's a mess in there. The employees are extremely rude, no sense of security and is very low on stocks of products.I hate it there. And they don't bother opening at the right time for store hours. Better have this business shut down immediately.

JaiDee Emm

2023-05

If ur looking for painkillers or otc medicine, you're never gonna find it at this store. They never restock anything & the cashiers have zero customer service

Merita Isaku

2019-05

Worst store ever. I will never give this store a penny. The staff is very rude. Never pick up their phone. When xiorimari,picked up the phone she said hold on and hung up on me. Talking in Spanish about me ,thinking I didn't understand. rung my things up wrong,wouldn't give me my refunds. Still haven't got my refunds. I will seek attorney advice ,for putting me down in Spanish and yelling at me . Worst experience ever. I contacted the cooperate office,waiting for a response.

amazonjungle z

2018-05

Customer service sucks in this store. I went there one time. And when I was at the register,this female cashier was chatting a storm with this male customer. I guess they're buddies or neighbors,or something like that. So,I had to endure a loud and obnoxious laugh from both of them while I was on the rush waiting in line. This cashier didn't even care that there were other people in line waiting. What a joke service.

Tiffany Johnson

2019-05

The service sucks. I see why they are ALWAGS hiring. They ONLY hiring one type of race. One time it took me 15 minutes for service because the cashier couldn't speak English. Mind you I'm no races but come on. Then they talk on the phone on the register while there is a massive line. Smh but the prices is good lol.

Sherita Norman

2021-05

This particular FD on South Main St in Waterbury, CT is the worse. They have items displayed with the wrong prices and instead of doing what's right these and honoring those displayed prices, they pull the items and accuse the customers of switching tags.

john CHALKER

2021-05

I think Golden wok for doing a wonderful job they are excellent in Waterbury 15 minutes to pick the food is hot are deliciousin the pork fried rice has big pieces of pork in it pork fried rice and also the the the boneless spare ribs are excellently done crisp enough sauce to not dry or or dry as you're not dry as shoe leather they are moist and delicious

Danielle Madison

2018-05

Once they are familiar with you they treat you like family.. David is awesome and has the best customer service I've had and witness in a long time . I call him DAVID THE MAN!!! Soda lady all day holla

Camila

2023-08

0/10 broke my nail in the parking lot. tragic event mn

Lindsey Lamar

2022-05

Not enough cashier's only one a crowd of employees standing around why pay people to stand around especially when the line to cash out is to the back of the store

Snarksn Boojums

2021-05

I love shopping here. The cashiers are always pleasant, professional, and helpful.I also find deals I didn't expect.

John John

2021-05

employees are ok. but the way this store is run it's like a illegal bodega. it chooses Sunday to only take cash for payment to avoid reporting profits.

Eliz Jones

2020-05

Never had any problems yes sometimes long lines but look where the location is busy store the employees are always friendly with me

Carmen Vargas

2022-05

Love coming here to get what I need for myself & the kids. Staff is wonderful always helpful & happy!

erika sade

2018-05

Great Selections and very clean and organized. It was busy and they had all registers opened. I was in and out

CARMÍN PEÑOÑURI

2017-05

You can find anything here! This Family Dollar is pretty big. I was very surprised that they've everything in the right place not a big mess like others family dollar stores.

Staci Potts

2018-05

Very goid experience today, no Family Dollar red shopping bags available for purchase but still had GREAT service from Jessica Torress!!!

B. MUSKA

2022-05

Great place. Good folks. Speak Puerto Rican well. Although a little cramped at check out on busy days.

Jessica A Klingberg

2021-05

The most rude and disrespectful customer service. Felt very unwelcome with no proper communication.

Alexis Tillman

2022-05

I don’t even want to give this place one star more like negative 10 I am calling corporate right now!

noemi nini

2019-05

People always yelling and cursingno respect for kids around and the always pointing people like the better and everyone said and the website open @ 7 TO 10 AND THE OPEN @11 AM NO FEAR FOR PEOPLE WALK TO THE STORE

B R

2018-05

I love Family Dollar Store I live really close by prices are exceptional my favorite store

Me'kelle Cruz

2018-05

Great selection, not so good customer service

Russell Murphy

2021-05

In, our with what we wanted. But, a public restroom would have been helpful.

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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