3.5 (8)
500 Technology Park Dr, Torrington, CT 06790
(855) 921-7900
critterfence.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bobbi Barrall
2023-12
If it was possible to give this company 0 stars I would!!! Horrible quality fence less than a year old and already rusting in multiple areas,posts are rusting Somecareas of fence were already subpar quality when we received it! Holes in numerous areas parts that do not match up or are bent and we never received all the parts needed to completely fence a small area of yard…200ft and almost 2k later it probably won’t last another year even though they claim it should last 25 years on their website…lies! Absolute trash! Their sales rep incorrectly built and quoted our project. Manager Doug is very unprofessional and rude! Beware of this company has no clue what they’re doing they couldn’t even tell me the parts I needed after they quoted the materials and did not send them all,expected me to figure it out, talked in circles to create more confusion,then completely refused to communicate at all. Also they are fraudulently displaying BBB logo on their website and they are not accredited by the BBB at all per the BBB.
D Young
2020-05
Very Condescending Customer Support. See attached pictures. I'm trying to make sure I stay a patriot of our country during this crisis we are having. This company that a lot seem to think the product is made in the USA, is not all made in the USA. And their response to me is rude!! I'm trying to remain loyal to the USA......I hope other consumers will try to remain patriotic also in light of current events.
hspa2006
2023-05
I recently purchased 1,300 feet of this fencing to complete a roughly 2 acre field for my horses. We had round post in the ground and one connecting for top stability 4 foot off the ground. Pulling 1,300 feet of woven wire was going to be A LOT of work for the area between the top rail and the ground.I Happened to find this product just 3 days before we were going to need it to wind up our fence installation. Long story short, I ordered one and found it super strong! I immediately ordered 12 more to complete this during my week taken off work. We were able to pull and install all 1,300 feet in 2 days with 3 people working. Much quicker than woven wire would have been.The only issue we had one of the rolls we got was the 700 series of fence not the 1100 which was ok but definitely not as strong. I contact customer service and the General Manager Doug got back to me in 24 hours. He apologized and immediately refunded the cost of the roll since we didn’t need another.Overall I’m super pleased with the product and the company!Thank you Critterfence!
Robyn Hoffman
2023-12
The General Manager Doug is very condescending. I will take any future project needs elsewhere due to his attitude.
Kathryn Medland
2021-05
I'm a 48 year old woman and I set up my fence on my own, with a little help holding onto the spool of fencing as I was attaching it to the poles. It was very easy, and seems sturdy. I will revisit my review if deer are able to penetrate the are.
Bryan Marler
2016-05
This is a great product with great support. I have used all kinds of deer fences over the years. None really worked. This one works! A little expensive in comparison to Lowes, Landscape stores etc, but much, much better and safer. Easy to install, easy to take down due to the ground sleeves. Fencing itself is really durable. Will last for years I suspect, and deer cannot break it.
Jose Bone
2017-05
Amazing service. I called them up needing extra material and they were very helpful and shipped items nxt day air.
Jennifer Powell-Varsik
2023-09
Excellent customer service and product. Highly recommended.
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