Tractor Supply Co.

Jon Doyle

2024-04

First of all, let me start this off with if I could give the one in Simsbury negative Stars I would. I went there to buy a pair of boots and I go to this tractor supply all the time. They only had one size for the pair. I wanted in my size. I open the box and looked at the boots and noticed that they were all scoffed up and scratched. It looked like somebody had bought them wore them around for a day and then returned them to the store. So I asked the lady if. They had any more boots in the back Somewhere in that size and point it out the scoffs, hoping that maybe they could either order me a new pair. Or.Maybe figure out a way to do something about the current pair because I really needed a pair of boots. The lady very rude. They told me that if I oiled them the scoffs would come out now. I have been wearing boots my entire life. Those were very clearly deep scratches. They would not come out. Secondly, in what world do you buy a damaged product? Have to go buy something else to make the product new. Still pay full price and have to spend the time and money to make that product look the way It should be in the store. Also the employee was extremely rude and to preoccupied making jokes with her 2 other coworkers instead of helping the customers

Courtney Dowd

2024-03

From day one of this place opening and I would use the dog wash, and I would use it every single month. For the first year, it was great then after that point, things started breaking and they were never fixed. You would come on any given day, and of course, be expected to pay full price, but they would be out of towels, have a broken table, and not cleaning up in between customers in there. I always cleaned my table and cleaned up the dog hair, as a former groomer I was respectful of the space. Unfortunately others were not, which isn’t the fault of tractor supply, but how they maintain the space is totally on them. I had reported them any broken things and the constant lack of towels. It seemed like things were being fixed the next time that I went in there. And then, Because of the dog respiratory virus going around I stopped coming for a couple months. Which, by the way, they acted like it didn’t exist because they chose to do photos with Santa right in the thick of it, while responsible parties like (my vet clinic)cancelled those events.Fast forward to today, I show up. They say no towels again “but it’s warm out so that’s ok”… no- not really… takes twice as long to dry a dog who hasn’t been toweled off. I walked over there, there are 2 dogs on the ground (because there are no working tables) I finally get in there to a huge mess everywhere. Place my dog in the tub and then discover that the table to dry is broken yet again. Meanwhile there’s no personal space because the other patron is still there, drying their dog on the floor, which is causing all of that hair to go all over myself and my dog. And I get it, it’s a self dog wash, there’s gonna be hair, but come on. Finally, I just decide it’s easier to leave. I tell her on the way out why I’m leaving, and nothing. I would check out scooters bark and bubbles instead because they actually maintain their space. They do charge five dollars extra but they’ve never had any issues where there were no towels or broken equipment that I had to deal with and they clean up in between dogs.

Patrick Baker

2023-10

Last night WEDNESDAY September 27th I was in the great Tractor supply in Granby Ct where Matt and a very nice lady whose name escapes me were beyond helpful!! I can’t say enough about this location and it’s amazing Staff who have seen our puppy Lily since the first day of having our amazing Springer spaniel pup !! Thanks again for the great service!!! Respectfully Patrick and Sharon!!!

Chelsea Thornton

2023-12

I always have such a great experience here. Staff are helpful and very friendly, especially when we bring in our pups.

Tony Toland

2022-05

My wife and I stopped into your store today, looking for a zero-turn lawnmower and a few supplies. Customer service was great, staff was very knowledgeable, Sarah & Angelica set me up on a test drive while Jess taught my wife all about raising chickens. Truly a hometown feel at this Tractor Supply. Everything you need in one place, great hours, friendly staff and good inventory. They're even going to let me borrow their trailer to bring my new mower home tomorrow 👍. We're definitely happy to have TSC in the neighborhood!

Hope Mann

2022-05

Congratulations to Angelica and her staff on their new store opening. We know the long hours of hard work and dedication it took transforming an empty building into a beautifully merchandised store and yard. From what we saw on opening day, Angelica is a great store manager who is well liked and respected by her employees. Happy to have a Tractor Supply so close to home.

Theresa Szmurlo

2023-08

The staff at this store went far and above their duty to help us tie and coil a 16' cattle panel to fit in the back of our SUV. Thank you so much Sarah for your help and expertise!

Dianne Conte

2023-05

I was just at the Simsbury store and it’s amazing! I was in the pet supply section and an employee walked up to me and asked me if I needed any help. His name is Angel. He loaded my 40 pound bags of bird seed onto my cart and then put them in my car for me. I was so impressed by this young man! I had major surgery on my shoulder last year so I really appreciated his kindness!

Sam Gendreau

2022-05

The store was neat and organized, the staff was friendly and helpful, and in the end theyre even willing to go out of their way to help. Everyone i talked to was nice, but Angelika really made it feel like i had a friend working their. 10/10 id recommend accidentally ordering your gates to this store.

B. M.

2023-05

Love this store! So glad to have a farm oriented store in an area with so many farms/agricultural/livestock properties and businesses. It's just the right size for all your yard and outdoor needs. Even has dog toys and hunting gear!

Todd Crevier

2022-05

Went to Simsbury CT Tractor Supply this morning that just opened. Highly disappointed in the store manager Angela as she was yelling at her employees not caring how she looked to customers as I was one of them. Never should anyone treat employees in such a disrespectful, degrading way. If you can’t handle a stressful environment don’t work there bullying people will not get anyone to work more efficiently. Saw two employees visibly upset they could barely do their jobs. I actually told an employee there Jessi, to not let anyone take her shine away and that she was doing a good job. Come on let’s do better people. No one deserves to be treated so rudely.

Jason Punty

2023-05

Similar to many of the other stores in town. You drive across town to get something and they don't have it. Sheet metal rack completely empty. This is why I always go to Larsons. I tried. When you start stocking items I will start coming back again.

Sherry Tilsch

2022-05

Beautiful store! The staff is so helpful. Customer service is wonderful. I'm so happy they opened!! I see many trips in my future.

Jacob Gentile

2022-05

My first time into the store just to pick up some tools I needed since I live close by. Jessica was super helpful and knowledgeable, and I was very happy with my experience here

Amy Blackburn

2023-10

Workers are miserable. No one there is happy, everyone is always complaining. Not a pleasant store.

Lindsay Becvar

2022-05

Greeted by staff member on the way in. Also, had extra help in the gardening center area in helping to make my final selections! Great to have this store so close by!

Brian Tompkins

2023-09

Love this place Angelica an everyone there are amazing and very helpful every time I go to this location

Juliet Upton

2023-05

Superb in-store customer service from Sarah and Call Center assistance from Shannon handling a complicated purchase

Roy Tilsch

2022-05

Staff is extremely helpful and knowledgeable. A beautiful looking store.

eve spencer

2023-10

Does not have as advertised