Walgreens

Tina Marie

2024-02

Yet again Walgreens in Seymour has provided me w terrible customer service! I had to call the pharmacy three times before the pharmacist actually picked up the phone and spoke to me. The first two times I called I was on hold over ten minutes each time, when the pharmacist finally picked up the phone he hung up on me! The third time I called the pharmacist picked up the phone rather quickly…..I wonder if this has anything to do w me blocking my number. When I told him I was hung up on twice he didn’t even acknowledge what I was saying to him. Before I even heard his voice I knew who it was that was hanging up on me…..in my eyes this is a huge disservice to the Walgreens name!! The main pharmacist is rude and does not display any customer service skills. I realize it is extremely busy and I’m sure they are over worked and under staffed but how does Walgreens expect any of their employees to exhibit good customer service skills if they have a pharmacist who goes out of his way to be rude to customers!

Becky

2023-12

One pharmacy tech told me my prescription would be ready on Thursday- Thanksgiving after 1pm. They are not open thanksgiving day. So I called the next morning & a young lady told me that the rx I was to pick up would be ready after 1pm today 11/24/2023. She had looked up in the system as well to verify. Well, I get to Walgreens pharmacy and they tell me they do not have my prescription. So I told them I spoke with a young lady- I hear the other staff laughing in the background saying “okay who did she talk to (hahaha)”. Well then, they said they only had qty 27 of my medication- even though it was written for 28 day supply but I would miss out getting what they didn’t have. Why tell me you have my medication ready for me to come in -TWICE- and tell me you don’t ; then you only have some. Walgreens really needs to hire professional staff. Not happy. Not pleased. And I wasn’t the only one in line who was disappointed or upset by pharmacy staff. That’s not patient care at all. That’s just rude and uncalled for. Also, they DO NOT DESERVE NOT EVEN 1 STAR. So I had NO CHOICE but to take the PRESCRIPTION THAT WAS SHORT A PILL BECAUSE OF THE MALE PHARMACY TECH TELLING ME TO COME IN ON THANKSGIVING & MY RX WOULD BE READY- ALREADY BEEN WITHOUT MY MEDICATION. Walgreens you really need to hire candidates that aren’t liars, lazy, ignorant, judge mental. Maybe hire employees who know how to do their job/communicate PROPERLY. Including which ever male pharmacist that was there WITH the male texh as well.Nobody should have to deal with that when picking up prescribed medications. And no one should have to be laughed at and strung along either.Shaking my head. And I am in the HEALTHCARE FIELD.

Heather Crisanti

2023-11

Sat for 10 minutes at the pharmacy waiting to be helped with three young kids. I checked online to be sure we could do walk in flu shots (it says online we can). The pharmacist starts scolding me saying there are no walk-ins and if I did wait it would be 3 hours! There was ONE lady sitting there waiting who had been there waiting 45mins with one other woman who was helped right when I got there. The second woman who was helped took a total of 2mins to get her shot. How is this not adding up here? So, I was sent away in the end. No flu shot for our family today. I am disgusted by the custemor service. If that pharmacist is overworked, get more staff asap. Not acceptable.

Anthony J. B.

2023-10

These wonderful people who work at the pharmacy , I can’t thank you enough for all that you do. I would like to say your are all appreciated. Just know that I’m busy times you’re making people happy and I wish there were a way we could all make things a little easier for you. You are appreciated and I thank you

Rachael Willis

2023-05

GO ANYWHERE BUT HERE!!!!! INCREDIBLY RUDE PHARMACY.Young girl laughing with another coworker because she rudely told me I had to wait 8 hours for my medication without even checking to see if it was or would be ready. When she went to pass it to me out of the window, she realized quickly it had been filled days previously and had that date on it. So she chuckled that I would see she made me wait for nothing. They should fire the whole staff and start again, as this isn’t my first bad experience. Seeing all the other reviews I am not the only. As I’m writing this I was on hold for 19 minutes 2 times without anyone picking up to say hello to me once. Then I was hung up on while I was writing this. Today is my final straw, I’m going to the top of the Walgreens corporate as I have friends who work there to complain of this chain. This is unacceptable really!

Dharvi Parikh

2022-05

Walgreens pharmacy provides me with worst level of service. Have my prescription sent over there went there to pick up my prescription two times call once to Check status on my prescription all time out of stock or have different one that my insurance didn’t cover. Also they try to sale me different brand. Try to complain about there service to person behind the counter but she is so rude to me because I was asking about reason for my prescription is not stock. Never ever going there again. Loosing me as customer.

alicia hoffstadt

2020-05

The front cashiers are always pleasant and this is the best pharmacy that I’ve been to in the valley. The Pharmacist leader Nick is great but I have had him be snippy with me when I had a question about an OTC. Usually the line isn’t long but if it is be prepared to wait.It seems that over the last few years new people are there and have replaced the few bad apples that should have never been hired at all.They intentionally kept their back to you pretending like you aren’t there.

Joanne Bodzon

2020-05

I am very disappointed in the service at the pharmacy these days. I took in a prescription to be filled tonight (5:30)and was told to come back at 8pm to get it. I drove up around 8:15 and it still wasn't ready. I was just left at the drive up with no explanation so I left. A few weeks ago I ordered a refill online and received confirmation that it would be filled. I went to pick it up a couple of days later and it wasn't ready. I was then told they did not have the medication due to a recall. No one bothered to contact me to tell me that. Not the Walgreens service I am used to.

Let’s Travel

2022-05

Came in 15 minutes early and with my paperwork already filled as noted in the confirmation email. I was not recognized at the check in for the Covid booster for at least 15 mins. I was asked the same questions as the things filled in the paperwork which defeats the purpose of filling it ahead of time. I waited another 15 mins to get the actual vaccine. Very unorganized and terrible wait time

Linda P

2023-05

Went for a rapid Covid test and was supposed to get results within 2-3 hrs. 5 hrs later, no results. Went there to inquire and was treated rudely with no attempt to help me get my result. Was never emailed or texted my results. Absolutely terrible customer service.

Kimberly Saginario

2019-05

Custome made my newborns reflux meds no problem even though another Walgreens said they couldn’t and said it wasn’t covered by my insurance. At this Walgreens there was not only zero charge, they also added flavor for free.

John .Dlugos

2021-05

45 minutes to get a Covid shot and there was only one person in front of me. Slow, slow, slow. One person in front of me at the cashier in front trying to buy one item. Waiting and waiting. I can't imagine what it would be like if they were busy.

B

2022-05

30mins deep on my vaccine appointment. What is the point of having an appointment? What a joke.

Char paul

2023-05

Treated rudely by the black girl at the pharmacy. This senior citizen will go elsewhere from now on.

Rick D

2021-05

This Walgreens pharmacy is so incompetent it’s not fun, if you have the chance to go somewhere else, like Sea Bridge, CVS or Walgreens in Shelton, go!!Rick D

Cori Taylor

2017-05

Nick the pharmacist was very helpful and very fast with getting my prescription ready. I highly recommend this location and Nick the pharmacist!

a

2023-05

Excellent service in each department and a varied selection of products.

Susan Callahan (Agent4lee)

2022-05

More like -5 starsWorst run pharmacy in the Walgreens chain !

K P

2018-05

Hands down the best location for pharmacy staff i've come across in a long time.

Cheryl Crnecki

2017-05

They have everything you could need at decent prices. They are always having some sort of sales and the staff is very friendly

Marcus Romero

2022-05

Great staff very helpful and friendly… Thank you 🙏 for all your help

Erik Soderstrom

2021-05

Great clearance deals on toys, Holiday , electronics

Alain Kalala

2017-05

ALways satisfied when going there great customer service

Barbara

2020-05

AWESOME customer service !!! Thank you Loren and Amanda

Leonardo Mirabal

2019-05

Clean