GameStop

Sean Fitzgerald

2024-03

Showed up at 7:20pm and the doors were locked. Closing time may need to be updated here. Disappointed because it was a 45 minute round trip drive, should have just used FB marketplace

Quintero Eduardo

2024-04

The prices are high for used games and staff sometimes looks like they don't wanted to be bothered and don't pay enough for your used games and consoles but they sale it 3 or 4 times what the give you

Michael Hamelin

2024-04

Jonah’s great! Always helpful and knowledgeable about video games.

Sara M

2024-02

Jonah, the charismatic Italian, really increased the pleasure of my gaming experience.

Mik Nosmoth

2024-03

Staff not helpful when asking questions like I was bothering them.

Lorenzo Armani

2022-05

My experience was super Amazing, ELENI one of the employees it's very educated and goes above and beyond to make sure that you are leaving out of there with all your questions answered. The store is very clean and it makes it feel welcomed as soon as you go in unlike the other stores I've been to where there is a mess. I definitely will recommend this location to anyone 😎

Russell Copeland

2023-05

Wanna say thank you to Jonah, for going out of his way to help me yesterday. He loves his job but the most he loves is helping out the customer. Even took time to explain gaming and up coming releases.

Eric Stiles

2023-11

They have a great selection of games and the people are great

Ryan Shea

2022-05

Very personable and helpful staff, great selection and moderate prices. Has helped me find games in the past even at other stores and will definitely shop here again.

G Wize

2022-05

This Location is simply the best for one reason & his name is Jonah!!!! He makes game stop experience so much beter. He goes above n beyond to help u n make us feel comfortable. GAME STOP DO NOT GET RID OF HIM!!!!

Samuel Ruiz

2023-05

I only shop here once a year, it's annoying when they try to convince you to renew a Pro subscription for savings, when I only buy one game a year. It's $15 to renew, and I would of saved $5 off the game, so in reality I would've spent $10, not really saving.

kimberly marie

2017-05

Worst experience ever. EVERY TIME I come to this particular GameStop I get an attitude from most employees. Not all but most. Especially from the skinny guy who wears glasses. I always come here to buy games and consoles...to get the same attitude every single time!! Around 4pm today I went in to buy a membership card and game and the young woman at the register was rude. She kept rolling her eyes and the gentle men with her also did the same. They both stared me down as I left the store. Yes people have different experiences. Good and bad. Mine happens to be a bad one. To avoid an argument I will never come back to this location. NEVER!

Amy Finn

2019-05

My husband &son are always satisfied with their shopping experiences here& at most of the Game Stop shops.. They are always able to find what they are looking for or find great info on when to expect a new or anticipated game.. ALWAYS very informed employees!! So helpful to some of us moms that are not as techy as the kids & husbands 😒😅

Eric Cook

2018-05

I do feel a little bad given at three stars I wish I could give it three and a half I don't think it's quite Worthy of 4 definitely not 5 the only reason I say anything like that it's a good store they have a good selection and I love how you're able to trade in stuff for new stuff it's one of the few places you could still do that at but the main reason I don't give him a big high rating it's because of the prices the prices here are pretty high for some things that should Cost Less but on the other hand it is a great place to buy used video games and you systems if you don't want to pay full price that's mainly why they get the stars that they get. But keep in mind if you're playing as a trade in systems or games make sure you truly don't want them because they're not going to give you close to what they're worth they kind of rip you off basically when it comes to that but I understand though it is a business and they have to make money somehow but they could still do a little better than what they do. For an example I have brought games in there. I've spent 40 to sometimes even $60 for when they first came out and then I go to trade them in where they're not even a year old yet and I've gotten 10% sometimes even less of what I paid for them when they're still in perfect condition so I don't find that really all that fair it must been 60 bucks on a game and if I'm lucky to get ten bucks back for it. That's kind of what I'm referring to like I said before I get how they got to make money but come on you guys can do better than that.

Gary Buyak

2021-05

Today is the last day I stepped foot inside of a GameStop worst customer service I can't wait for this company to go out of business which won't be long after being ignored for about 20 minutes and asking for help and then getting skipped for another customer all sorts of nonsense I just went outside and ordered everything online for cheaper without all the hassle fuk u GameStop never again🎮🖱️☀️💀

Gemini_Grimm _LLC

2017-05

I have recently moved to the rocky hill area . Went to this gamestop and will say that the staff is excellent. Even though they were busy they took the time to help with my questions and went above to make sure I was well taken care of.

Nikki Ann Graddy

2017-05

I only visited this location once. Overall the experience was fine.This isn't my favorite location, but I'd return if the opportunity presented itself.

bruce laSalle

2021-05

My son reserved a game that was supposed to be available Friday. Got a call from the store that same Friday night apologizing about the delay. They assured me the game would be available at 1:30pm Saturday. When my son arrived at the store he stayed from 12pm to 2pm and the store wasn't even open at all. Smh

Morgan Silva

2020-05

This is my favorite Gamestop location. The staff is SUPER friendly and helpful. Always polite and answers all questions. Never had a bad experience here.

maria ortiz

2019-05

Excellent customer service I explain to the guy there that I had a ps4 for my autism son and that I didn't know what game to buy him he help me so much on searching for the right games and treated us with respect I recommend this game stop in by walmart plaza in rocky hill to anyone best one I been to

DM1387

2019-05

Love it! Best customer service and they have a ton of merchandise and collectibles. Very knowledgeable staff abd easy trade ins.

Daniel S. Padilla O.

2020-05

Prices are higher than neighboring Walmart, didn't have switch lite on hand to check out, staff wasn't knowledgeable on two accounts. Honestly, I don't expect GameStop to be around much longer, they don't offer any added value

Connor Benco

2019-05

A good place with nice employees. It has everything you need and if you cant find what you need, somebody can help. Thats what I like about this store.

Bri Duffy

2020-05

I didnt appreciate the attitude they gave me about wii consoles the staff could be a little nicer but overall not a bad store.

Samuel Morales

2019-05

I've been coming to this GameStop for many years now. Great service, cool staff and they let you take your time looking around. Hardly missing anything you need for gaming.

Matthew DiFazio

2019-05

Dude working there was informative and helped out in making a decision on buying a system guy gets 5 stars forgot to ask his name real cool guy thougj

Myralisse Guzman

2019-05

Never felt so uncomfortable as the clerk kept following me&my daughter he thought we didn't notice next morning she asked me why did she feel uncomfortable she was so confused

rudy nelson

2017-05

Horrible customer service, from manager down to sales associate.. reflect lack of passion in helping customers.. I advise take your business to gamestop in Manchester or Newington Berlin tnpke

David Wesley

2021-05

Very bad experience. They sold me a defective game, wasted hours of my time, and did not care. Go to retro games on Berlin tpke or anything else.

Marc Kagan

2019-05

Great selection of games and excellent staff. A++ customer service and interactions!!