CVS

3.1 (34)

2427 Main St, Rocky Hill, CT 06067
(860) 258-4963
cvs.com

Claimed
Drug store
Beauty supply store
Convenience store
Cosmetics store
Greeting card shop
Perfume store
Stationery store
Vitamin & supplements store
Drugstore chain selling a variety of beauty & health products, plus some grocery & household items.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Nicholas C

2024-03

This pharmacy cost me $200! I was filling an emergency prescription for my son at this location and was told a prior authorization was required. I had to pay $200 out of pocket for 15 pills. The pharmacist should have contacted my pediatricians office to advise of the prior auth and retro actively cover the prescription. They didnt follow up and take care of that, they just happily took my money. When I contacted CVS caremark for a reimbursement, they denied it due to the prior auth even though the follow-up refill was covered and now authorized! In order to send in the reimbursement form, I had to get a signature from a pharmacist at this location. The younger pharmacist here flat out refused to sign the reimbursement form because she had "never seen it before" (keep in mind this is a form from the company where she works!!). I had to contact another location and let them know what happened in order to get things moving.Even when trying to speak to someone on the phone there is always a long wait, everytime. Trust me I have had to contact this location at least a dozen times for this issue.So now I'm out $200 for a prescription that now refills for $1.67. Thanks for the horrific experience CVS!

Tom P

2024-02

I am very grateful for this local CVS store as this store is very close to where I just moved to, and everytime I've gone to this new store (for me), the staff have been very polite, courteous and helpful when I request assistance. \nI am on disability and have PTSD after surviving a devastating house fire in 2015 and most of my meds are still getting filled at a different CVS pharmacy. I just started using a new medication and I had it filled at this more local CVS store. \nThe medication has a history of being back ordered for over a month, but I received a text that theed was available the next day! (Vyvanse). The generic was already on back order and because of my condition, I just wanted what ever would arrive the fastest!\nThe pharmacy staff were very busy, very kind, and of course very professional. The man working the front of the store (very big muscles), was extremely helpful and very helpful!

Karen Sanchez

2024-01

I was taken care by both Mark and Matt and they were amazing. Always with a great attitude, very helpful, and they made me feel they cared to make sure I had all I needed. Their customer service went above expectations.

Asmita K.

2024-04

They have a very racist cashier who does not respect customer and speaks foul language

Mel gomez

2024-02

Always is something with them. Never have any prescriptions in stock. If it's not one thing is the other.

Kevin Flood (KFlood)

2024-03

The pharmacy staff at most CVS stores is very professional, but the staff here was downright rude.

Abin Kodakkat

2022-05

Beware, they have a great policy of not letting you return anything if you crossed their door.Experience: Bought a Glucose monitor Strips and a Monitor device which the doctor prescribed. Reaching home realized that I already got 2 of the exact devices and tried to return the unopened monitor back at store. The employee told an interesting thing, if you crossed the CVS doors they cant take it back even if it unopened.

Jenn H

2022-05

i get DAILY reminder texts about prescriptions even when i don't have any to pick up, and when i DO go to pick up, the wait is astronomical. i just sat in the pharmacy drive-thru for 10 minutes and never once saw someone help the person waiting in front of me. went inside only to stand in a 4 person line with NO ONE helping THEM either! it's better business practice to help the customers in-house first guys; talk about a waste of my life!! don't text me if you have zero intentions of assisting me!

D Kski

2022-05

24h+ prescription not done. No-one called me to informed me about it. Spend 30 min (car #3) in drive thru and when it was mine turn pharm technician walk away . My car was the last one and im sure she could see in the camera. Really? That it very rude and unprofecional. Have to wait another 15 min to be served by pharm doc. WOW to the pharm technician.

Ravindra Vangipuram

2018-05

CVS is my favorite pharmacy as it offers good discounts/deals on daily needs as well. The store also provides store coupons (some times gives free gifts). You can get many stuff here for cheap by using these coupons along with magazine coupons.

Richard Bellin

2022-05

Since i just moved to the area, I Had some very urgent prescriptions transferred to this location. After having the scrips for 6 hours they still sat in a "In Process" status. Tried calling the pharmacy only to get put on hold for 30+ minutes every time. This was my first and last time using CVS for this service.

Phoebe Hamilton

2019-05

our family drugstore. helpful staff..always a handful of coupons for discounts..love the prescription-driven $5.00 xtra bucks program. stacking mfg and cvs coupons sees great savings too. cvs also allows stacking of their own plus xtra bucks where allowable saving quite a bit! if not CVS..id recommend Walgreens for its small town feel and sales on candy toys etc. Both still provide photo services as well.

Shane McMahon

2023-06

The store is above average but the pharmacy, the department which dispenses life saving drugs, is an absolute joke and should be avoided, if possible.

Ohodgee Nieves

2022-05

I like CVS because I receive coupons and extra bucks rewards when using my CVS pharmacy extra care card. CVS brands are just abound by gold emblem just the basics gold emblem beauty 360 total home and CVS health.

Shreyas Hegde

2022-05

Nice experience in covid testing. The pharmacist is humble and nice. Very fast service. Worth visiting

Elise Mutchler

2023-05

Well I spent a full week trying to make sure my prescription would be ready, lo and behold, it was not!!

Anthony Riccio

2021-05

Honestly my brief shopping trip was unpleasant, I get covid, I get everyone stressed and I’m super appreciative of essential workers I just wish the guy with the beard wasn’t so rude

GaryEdge88

2020-05

Smart, friendly and efficient pharmacy staff. Prescriptions always ready well ahead of time promised.

Nagesh K

2020-05

Worst service ( store people are nice ) but pharmacy

Jay Potter

2020-05

I always love going to it. It's so spacious in there.

Enoc Ospina

2017-05

Good place fast service

RUDY Street

2017-05

Cvs offers a lot of things at a modest price

Tishita Ai

2023-05

Pharmacy could use some retraining.

Salvatore Dellafiore

2022-05

Close by and have what I need

Admin. Cabins-Inn

2021-05

ReLly the worst service

Gabriela Trindade

2022-05

No quesito vacinas: o serviço é excelente. O agendamento online para os 13 tipos de vacinas disponíveis é simples e muito pratico; também é possível usar o site em espanhol, mas se você não conseguir agendar, basta chegar em qualquer unidade e pedir a vacina, também te atendem sem agendamento.Para COVID-19, nesse momento as vacinas são gratuitas, para outras vacinas você pode precisar pagar caso não tenha um plano de saúde.Fui bem atendida e o farmacêutico foi gentil. Recomendo! ☺️

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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