4.1 (184)
1261 E Putnam Ave, Riverside, CT 06878
(203) 637-0188
local.acmemarkets.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Trudy Weldon
2024-02
Today I had to call this location and the person that answered the phone was very rude she acted like she couldn't hear me or didn't have the time to assist me on looking if there was a certain product on the show instead she handed the phone off to the Frito Guy saying and I quote can you help her because she's asking a lot of questions and gave him the phone I feel like that was very rude and it wasn't his job to do her job he was very polite and he did help me and due to his customer service I did come to the location and and by the item I was looking I had to drive four exits to receive the item but it was worth it . The overall store is very clean and there is plenty of parking. And the only reason I gave a 3-star rating is because this is not the first rude experience I have had I overheard a cashier being very rude to a gentleman the last time I came here telling him do it look like I work in the meat department or would you like me to go see the price for you.. it was very rude to the point I was embarrassed for him
Stacy Heneghan
2023-12
I go to this grocery store all the time, I live a few streets away and almost always have a great experience here. Cheryl in the floral area always has a smile on her face and that section is BEAUTIFUL! She does an amazing job.I was there today and waiting in line and heard a woman yelling at a younger employee. She not only did it once but a few times. I then said to her you shouldn’t speak to your employees that way and especially in front of customers. I asked her name she said Liz and I could call anyone I wanted to let them know. No one should be treated that way.
B C
2023-11
The store runs out of paper bags.... so they're charging customers a dollar a bag for the woven plastic ones. Incredibly stingy considering target basically gives them away.3 weeks later same issue happens they're still charging a dollar for these propelyne bags
Anita Shea
2023-05
In all fairness this is my only experience in this store for an issue I couldn’t get fixed at the ACME store on High Ridge Road in Stamford where I always shop. I tried my luck here and it paid off. Customer service means a lot. Who doesn’t want to feel valued? An item that I wanted to redeem with my reward points is not available at any ACME store in lower Fairfield County. The High Ridge store would not substitute a comparable item they had in stock, which costs exactly the same as the item offered on my list. The other ACME stores don’t carry this product either. I buy a lot which adds insult to injury. I drove down to Riverside and took a comparable package from their freezer to Ali in Customer Service. The difference was like night and day. Ali honored the substitute product and fixed the problem with professionalism and respect for the customer (me.). A little kindness goes a long way. Just for the record I showed Ali that I removed the product from my rewards list. Thank you Ali.
Daren Watson
2023-05
I came in for one item. I grabbed my item and went to the register. The cashier (a young latino male, more than likely a teenager or very early 20s) had his back turned and was talking to another cashier; a young female. When he heard me put my item on the register belt he turned around, no greeting or acknowledgement. I brushed that off as it wasn't a big deal to dwell on, but should be acknowledged. My total came up ($4.07), I had a $5 bill and 7 cents (one nickel and two pennies). Upon handing it to him he SNATCHED the money out my hand to where the 7 cents went flying on the floor to which is he "oops". As he picked it up, no apology to me for snatching my money out of my hand and no acknowledgement that he did anything wrong. He gave me my receipt, $1 change and dismissed me by 100% acknowledging the people behind me with a greeting of "How are you guys? How's your day?" To say the least, I thought that was suspect for serious reasons which on the surface could be racial, but that's subjective. However, this person's demeanor was rude, dismissive and unprofessional and I will not come back to this location again.Also note, the happened around 6 PM on 12/6/2022. Check your store cameras for verification..
Marguerite Cogswell
2022-05
Love this place. Started going when it first opened. Many changes over the years, but all for the good. Different casinos to choose from. Also many eating areas, and hotel rooms to pick from. Have tried many and no bad choices. Also love the bingo parlor. Its a great way to spend a part of your day or night. And of course have to add the many sanitizing stations set up throughout the place.
Andrea Luz
2023-05
Don’t waste your time doing order pick up. After they sent you a text message saying everything is ready, and you do check in in the app informing them you are outside, you will seat in your car for 40 min waiting for it.
David Cooper
2020-05
Convient clean and well merchandised store. Sale priced items are price competitive. Lancaster brand chicken is not good. Ask for Ali the supervisor if you need to resolve an issue. She seems to resolve any problem quickly ... very customer oriented employee.
Bruce Miller
2019-05
So convenient. Well stocked, clean and well organized. The staff is friendly and helpful. Amazed by how much they fit into this tiny store. The aisles are a bit narrow and it can feel crowded compared to a bigger store. But the layout is excellent. Prices are okay, and sales on key items are frequent. The easy parking is a great feature. And the shopping center it's in is very good because of the other stores. It makes for a one stop shopping experience. Post office , CVS, bakery, pizza restaurant, GNC, liquor store, etc. It's a real community hub and it's a go-to store for quick and easy shopping trips.
Cathy Dillon
2019-05
Good. (Although the name sounds like a joke to me) This is the old A&P. The store is not overwhelming in size and does have bonafide bargains from time to time. Some of the long time employees have left but others are nice enough; not generally warm and fuzzy.Usually a good place to get in and out quickly. All departments are okay.. not spectacular but good range of price and selection.
Jessi k
2019-05
Well its loaded with fresh fruits and vegetables and groceries but CUSTOMER SERVICE IS VERY BAD👎🏻👎🏻👎🏻most of their sale prices are always messed up....... one of the lady supervisor or manager {Thai} is very very rude and she has no manners or respects for customers whatsoever!! So ya it will be a better shopping experience if they were more friendly.. especially the supervisor she needs to control her attitude and learn how to treat customers with a smile.....
Alec Johnson
2020-05
Pretty decent grocery store. Giving three stars because it has a pretty sub par produce section. Never have I seen a good head of non-organic romaine on the self. Always disappointed when I see their non-organic salad selection. Everything else is good.
Christine Towle
2023-05
The market was clean. The staff were not friendly - they were actually mean to me because I got there ten minutes b4 closing (I just needed a few things). I won't bring my business there again.
Nicolas Ray
2019-05
This particular ACME Market is really pretty good. Great prices, great selection of fresh flowers. Well stocked all the way around. Good lighting, you dont have to wear sunglasses inside. The staff are professional and helpful. Sometimes there are long lines but it moves very quickly. This store is located in a mini mall, post office, CVS, liquor store, bakery, and a slew of restaurants and cafes, so it is a one stop place. Easy and plentiful parking. Situated close to 95. Good location.
Karen Leon
2022-05
My experience there was Very, and i mean VERY bad. Especially if you want to work here highly don’t recommend. Front end manager, Ali is so unprofessional & She treats everyone very poorly and honestly shouldn’t even work for the company because she’s giving them a VERY bad image. She will literally talk s*** about a 18 year old that doesn’t doesn’t even care about her existence and is very obsessed with me if i do say so myself. but i don’t blame her honestly.
Shihchien tang
2020-05
Just went to the store. Found a family pack of boneless chicken thighs at $5.99 per pound. A yellow tag on the shelf indicates boneless chicken thighs at $2.39 regularly but currently at $1.59 promotional price. The store staff claimed the price on the package is the price to pay. However, I found no labels on the shelves with a price tag of $5.99 per lb chicken thighs. Price Gouging? Shame!
Tamara Upham
2017-05
This location has a friendly team and management, decent prices for Greenwich, and has been supportive of local charitable efforts. I think their prices are definitely lower over all than the previous store at the same location a few years ago.
Jacob Forero
2022-05
Excellent, Great place to show. Don't forget to download the app ACME and create account with them. You get Rewards and feel food when you're buying groceries.
David Cooper
2022-05
Why don't store personal properly wear face masks ? This used to be our go to grocery store. The cashier had her mask below her nose. Many employees & shoppers did not seem to care. Goodby Acme.
David Johnson
2016-05
Cons: Very high prices (comparable to fairway or whole foods). Noticed produce that was rotten and had mold growing on it.Pros: the cashier was friendly but I didnt get her name as Acme's nametags just have the employee number. How antiseptic is that?Summary: you have many other options. All better.
Slade Manning
2023-05
Nice location with excellent employees. I like going at off hours to avoid any tough driving turning in and out of the parking lot
jan brennan
2023-07
BAD PRODUCE BEWARESPEAK DIRECTLY WITH THE MANAGER JOHN PRIOR TO PURCHASE TO ENSURE YOU CAN GET A REFUND FOR HORRIBLE QUALITY PRODUCE
James Pruitt
2019-05
ACME stores always have a dated small town fell. The deli and baked breads are very good. Smaller store. Easy parking.
Ryan C
2020-05
this store has a terrible habit of keeping rotten and moldy food on the shelf. Today when I opened a thing of black berries there was this huge mass of mold hiding under it.
Liliana F
2021-05
Love this location on Riverside. Not too large but has everything I need at good prices. Staff is very friendly.
Fernando Dutra
2022-05
every time Joshua attends to me, he does not say hello, he does not ask if I need a bag, he does not say anything, they should have more friendly people to work at acme
Cathy Mullins
2019-05
In and It out of the store in 5 minutes got 80 coffee pods for 19.99 plus guacamole for 5.00 dollars chocolate candy advent calenders 99 cents each
Marilyn Giboyeaux
2018-05
The food is always fresh, employees are very helpful and respectful, the store is always nice and clean.
Andrew Schultz
2022-05
Well layed out and easy to find everything. Clean environment and polite staff.
Jack Gary
2019-05
Terrible place to shopping, not great products and service ,employees never happy can't ask for questions about what you looking for, they walking around ignore you help.I don't recommend to anybody this company .
Monday | 7 AM-11 PM |
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Tuesday | 7 AM-11 PM |
Wednesday | 7 AM-11 PM |
Thursday | 7 AM-11 PM |
Friday | 7 AM-11 PM |
Saturday | 7 AM-11 PM |
Sunday | 7 AM-9 PM |
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