4.6 (44)
23 Danbury Rd, Ridgefield, CT 06877
(203) 438-3686
ridgefieldpet.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Raymond DePalma
2024-03
I've been a invisible fence customer of Ridgefield Pet for 25 years and 4 dogs. Never let me down....had an issue with collar yesterday...stopped by and 5 minutes later Will had me out the door with issue fixed.
Carter Wilkinson
2021-05
An excellent selection and helpful staff. They asked for feedback too which shows they care about the thoughts of their customers. Glad to have it in town.
Melisa Garcia
2023-11
Always great customer service! I appreciate the guidance on the best toys for my dog to enjoy!
Kerin Whitmore
2023-05
A great place to buy healthy, nutritious pet food. The people that work there are very friendly and helpful. Highly recomend
Mia Fish
2022-05
I tried to buy from them 2-3x. Staff is so so unfriendly. Two young girls who worked there basically wouldn’t stop their conversation to help me.Place by birds is not clean.Prices high IMO.Petco a much friendlier productive experience. I just saw this response from owner and I appreciate his/her words.Owner contacted me to make things right. I respect that so I added a star.
Spencer K
2022-05
Extremely helpful and respectful staff. They are always knowledgable and willing to work with the customer to help them find what they need. I would highly recommend getting your pet supplies here 😁
Thomas Hoffman
2019-05
If I could give them more than 5 stars i would. These guys are always friendly and helpful, and the store has good quality stuff.We bought a Pet Stop electric pet fence from Ridgefield Pet maybe 10 years ago and it has worked flawlessly for the most part. The line has been broken one or two times and they have helped us get it fixed up ASAP. This past week a thunderstorm fried the electronics. But, because I was using the lightening surge protector (which did cost extra) they replaced my unit no questions asked. That is spectacular.I might add that I have to drive 25+ minutes to get there but its worth the drive.
Deborah Blair
2018-05
Ridgefield Pet is a great place to get many quality pet items - they have a knowledgeable, friendly and helpful staff. Ron , the owner, is always available to answer questions and make good suggestions -including on pet services available in the area. I have been going here since the early nineties and have always felt this is a pet store run in the way a store should be run
Bill B
2017-05
At first great.....now they suck. They don't respond to phone calls for service and when you're dealing with a broken electric fence, it's important that someone responds so your pet doesn't run off the property. Found another dealer who responded right away and came out for same day service. Maybe if Ridgefield Pet had stuck with animals and stopped expanding into landscaping and generators, they wouldn't have lost a long time customer!
Tara Lynn
2022-05
Great customer service! Went in there 2x both times a rep helped me with a specific collar I was looking at...this was the only place that had this collar in stock.
Mike “Chaotic” Scott
2023-06
Nice people and they have whatchya need for animals. Update-Still a great place with great people. Another update-Will and staff staff are still excellent.
Stephen Bradley
2023-09
Great locally owned buisness!
Jelena
2022-05
Excellent selection and customer service. Durable dog toys.
Josh Me
2023-05
Lovely and adorable, check out the bunnies!
Nick
2020-05
Nice little place with good customer service
Gerard Martinez
2021-05
Small store but quick, easy and convenient..
Erick Roche
2018-05
Awesome staff and great selection!
catherine Holcomb
2020-05
Excellent company highly recommend
Robyn A
2019-05
Awesome staff, awesome place!
X Scrib.57
2019-05
Very nice people to deal with
andrew johnston
2017-05
Great place lots of items for pets
kenny kegler
2019-05
Great place to shop
William Molyneux
2018-05
Nice, knowledgeable staff
Gina Marie Coloni
2020-05
Convient and helpful crew
Volt Speed
2019-05
Awesome service!
Michael Schiffman
2019-05
No hamster food
kevin willis
2021-05
Great place for
| Monday | 9 AM-6 PM |
|---|---|
| Tuesday | 9 AM-6 PM |
| Wednesday | 9 AM-6 PM |
| Thursday | 9 AM-6 PM |
| Friday | 9 AM-6 PM |
| Saturday | 9 AM-6 PM |
| Sunday | 10 AM-4 PM |
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