CVS

Matt Comeau

2024-04

I try to not let the fact that “corporate” runs every store on a “micromanage” level. That being said, the store was clean, and the front counter help were pleasant. The pharmacy was understaffed at the time I went in.I could tell the staff was stressed, just by their appearance and body language. BUT! They still were able to treat me well, and helped me as much as they could. 🙂

Michaela Flory

2024-02

Needless to say I switched pharmacies. I went through the drive through was told my insurance barely covered any of my meds (it’s new so I didn’t question it just went in). I went to the consultation line where a woman with long blonde hair looked at me and asked what I needed proceeded to huff and ask her employee, “where is everyone?”. I told her about insurance and how I was told to come in to figure it out. She barely said anything to me besides asking me if it’s new. I proceeded to ask about on of my important meds I needed ASAP she told me it was on hold and when I asked why no response. 15/20 minutes later she looks at me and says go to the pick up line you’re all set . Ok so I go to the pick up line. The man asks me my information I tell it to him, I proceeded to ask about that medication considering I got no answer before and he said it’s on hold I ask why again and he said idk that’s. Question for your doctor I told him I had an appt just a couple days prior and she sent a prescription so it shouldn’t me related to my doctor but maybe insurance . He told me I had to go to the consultation line and I told him I was literally just there and was told to come here. Turns out THEY are out of my medication and it has nothing to do with my insurance or doctor. This is not the first time they have been out of this specific med or be completely rude to me. It’s happened more than a handful of times and I’m done with this pharmacy. The store itself is ok but the people at pharmacy need a lesson on customer service.

Olivia Marandola

2024-03

Awful. Messed up my prescription dose, never fills my prescription on time, and the man at the drive thru window is just so extremely rude. If you want your prescriptions right, find somewhere else to go.

Lisa Dumas

2023-11

We are in CVS 2 to 3 times a week. I love the coupons I get all the time. We love the techs, especially Colleen and Kiley. They are very helpful if you have a problem. Things have come a long way since we had to go there years ago. Also the front of the store especially Lin are very helpful and pleasant.

Steve Woodruff

2023-06

Called looking for the cost of a prescription and was told I had to bring in the prescription as well as my card from the insurance provider to get my cost. (a 30-minute round trip} Even though I have the prescription and card and offered to read the numbers she would not give me the price saying it could be inaccurate. When asked for the inaccurate price she told me $200.00. I then called another CVS and they told me over the phone $15.00. I would not recommend this CVS. They need to train their personnel to be customer oriented and not rude.

Amy Merchant

2024-05

Got shingles vaccinePharmacist was very nice

Dawn Girard

2023-05

Go to Plainfield CT CVS often I find it clean and the staff nice and helpful. My last visit there,I had a problem with my coupon and the manager Lily was very helpful in figuring it out and fixing it . The pharmacy is also very good with very nice staff and pharmacist to help you.

Megan C

2023-05

I want to thank the Pharmacy Tech who helped me last week. I believe her name was Colleen. I just moved her from out of state, lost my insurance, have 10 prescriptions (Rheumatoid arthritis). I had to pay out of pocket for all. One was $100 even using GoodRX so I told them to put it back. Colleen went on GoodRX's website herself to find me a better deal and cut the price in half. She said that's why we are here. To help each other. Thank you so much! Moving and not having insurance isn't easy. You made it a little easier. I appreciate you!

Kevin McNicol

2024-04

Rude woman while trying to refill. Learn how to be a professional

Marisa Stankiewicz

2019-05

It took me over a month to get a seasonal allergy nasal spray. By the time I received it allergy season was well under way and I am suffering tremendously now. When my prescription was initially called in the insurance rejected the type of spray. CVS never contacted me to let me know this. When I inquired about my prescription I was informed of this. I asked what I needed to do next CVS informed me that they would call my Dr's office to have a different type called in. I asked why they hadn't done that yet and they told me they were waiting to hear from me as to what to do. Too bad no one called me to let me know about any of it. Then my Dr's office called the new one into the wrong pharmacy. I again contacted CVS and was told they would call the other pharmacy and have it transferred over. Yet again, I received no call or updates from CVS. When I called to find out the status of my prescription, I was told no one had ever contacted the other pharmacy to transfer it over. This place is terrible!!!

Bob Roark

2023-08

Always very helpful at the pharmacy. There are two stores closer to my home but here is where I prefer to do business

Melissa Messier

2018-05

This is by far the worst pharmacy ever. Their staff is extremely unprofessional and rude, the wait time is always long, and even if your doctor calls in your prescription, call beforehand and make sure they have it ready or be prepared to wait longer to have them fill it because they won't have it ready otherwise. What they tell you over the phone won't be what they tell you in person and my God, the customer is always wrong at this establishment! Worst customer service ever! I will be switching to another pharmacy and never looking back to CVS again because of this one!

Jessica Olson

2023-05

This pharmacy is outrageous!!!!! Just because they are pharmacist’s they think they are God’s and can let people go without medication. Unless your insurance tell’s you that you need to use CVS stay far away….. they are rude and useless.

Daniel Lowell

2023-11

Very helpful plus they carry small size condoms.

Melissa Holt

2023-05

This review is based on the drive-through situation this is ridiculous every time I come no matter the day I have to sit in line for a good 10 to 15 minutes to get a prescription the convenience of drive-thru is for Quick Service you shouldn't have to sit in line at a drive-thru park your car and shut it off and wait with 8 to 10 cars deep behind you

Christina Tokarz

2022-05

Rude on the phone! This is the last time. Always used Walgreens and I made a mistake using CVS. 🤷🏽‍♀️ Also can't stand the constant phone calls from their computer system.

Diane Smith

2023-05

All staff - pharmacy and retail were lovely. Easy to get in, park and transact business and then leave parking to return home.

Katherine Rose

2020-05

I’ve always had a positive experience at this cvs. Both the pharmacy and retail side of the store has very polite, diligent employees and are always so helpful.

Chris Rusaw

2023-05

Pharmacists are knowledgeable and efficient, and the store is well-kept with good prices in general.

Cheryl Viens

2021-05

Waited too long to pick up a script for Motrin that had been called in. After 40 minutes I left because I was in pain. I would NOT reccomend this CVS.

Zack J

2023-06

You better know everyone's birthday or you can't get anything done. Also the answering system is obnoxious

Uncle Sam American

2022-05

Just Love and enjoy shopping and visiting this CVS ..Great job and keep up the spirit of kind, care and humanly …❤️❤️❤️

Barbara Bartholomay

2019-05

Had a hard time transferring my meds from one pharmacy to CVS. But I now think everything has been straightened out. Thank you.

Todd S

2017-05

Slow and impersonal. Twice as many people at their pharmacy than Rite Aid but twice the wait.

Mark B

2023-05

Always a line of cars at the drive up window, convenient I guess.

Jaime Pagan

2022-05

Never crowded, Clean , friendly.. Fast checkouts.

Charles Salter

2023-09

unorganized and extremely rude

Edward Schneider

2023-05

Great selection and service.

Mike D

2023-05

Cvs is cvs lol

My Husband's Nightmare

2018-05

worst experience ever.