Smithland Pet & Garden Center

Vito Padilla

2024-04

My wife loves plants we stopped in and checked it out they were putting a lot of the stuff for the summer in stock that day. But they have a bit of everything also pet supplies.

SE Stack

2024-02

Great for pet supplies. Garden section is nice, especially in-srason. Nice selection for wild bird feeding.

Dolores Gregg

2023-05

Wonderful place to shop for my kitties supplies. The aisles are always full and orderly. I had a few questions about new food a couple months ago and a sweet girl named Ashley helped me pick out exactly what I needed! She was so attentive and knowledgeable regarding my kitties health concerns and made my shopping fun! I now shop at Smithland once a week and she's always there to greet me by name with a smile. I wish all stores had employees like her! Highly recommend this store for anyone who wants great service and selection for their pets (or even garden)! THANK YOU!

Vicky Szirbik

2023-05

Smithland Pet & Garden in Old Saybrook is my go to place for all my cat's needs. My cat is 18 and can be quite finicky. I have no issues returning canned foods she likes one week and then chooses not to eat the next. The staff are all so friendly and Ashley especially is extremely helpful every time I visit the store and she is working. She goes above and beyond to assist me whenever I am in the store. I have also purchased bird seed and garden supplies and always find what I am looking for. Ashley is amazing and Smithland Pet and Garden Center is a wonderful place to shop.

Allison Phillips

2022-05

I’ve been shopping here for about two years and the employees have always been very kind and helpful. I came in yesterday and 3 employees asked me if I needed help, and one woman (didn’t get her name) assisted me with getting dog food and helping me find other options and explained to me why it got so expensive and why there’s a shortage. Hopefully I wasn’t being rude but I was kind of in shock with how pricey they got. They even let us watch the chicks as they got ready for their new home. The cashier was also so kind to us while my brain was processing this new information. It’s the next day and I still feel bad because everyone was so nice and I was so awkward. I live in Waterford but I come here for my dog food because it’s such a great environment.

Stan McDonald

2021-05

Stopped by since we were going to Dunkin. We noticed a lot of plants. As a person who likes to buy healthy, bug free plants, this is the place. The plants all looked well taken care of. In the past, we made the mistake of buying bug infested plants from WalMart - you know the little creatures with thousands of legs we in the soil. There were so many, I ditched the plants.

Diane Bauer-Pisani

2022-05

Great selection of plants right now

Joshua Hassell

2020-05

I just bought a Weber gas grill from here and had it delivered. The store staff from the delivery driver to the grill expert to the store manager all went above and beyond expectations to make sure it made it to my house in time for Mother’s Day. They are all amazing and deserve raises! Thank you so much and I look forward to giving you all my business in the future!

Bailey Noack

2023-05

Smithland is awesome me puppy loves it here, adam is awesome and honestly quincy swain’s kids are probably what the smell was. pretty sure i saw them wolfing down pupperoni while the diligent mr karalexis was busy helping an elderly customer with her cats. 10/10 will shop there again.

Henry McG

2021-05

When there are so many garden centers and big box stores that stock and sell garden supplies in which to shop, Smithland needs to greatly improve their customer service. This store needs to realize that customers have and make choices of where to shop. I WILL NEVER SHOP IN THIS SMITHLAND LOCATION IN OLD SAYBROOK AGAIN!!! I went to this store to return a garden kneeler / folding bench that broke. I purchased this item (around $50) and around 35 flats of pacasandra @ $185 in May. I walked into the store with the garden kneeler and asked for a credit and wanted to special order 2 of them, thinking I perhaps had a faulty one. A grumpy sales associate at the entrance called the manager who came to the front. The sales associate told the manager that she never saw this item in their store and the manager agreed. I was asked for a sales receipt, which I did not have. I was told I could not return the item. The tone the took with me was as if I was trying to return an item that I did not purchase at Smithland. I was astounded...the manager said he could research the sale but it would take quit some time - asked for my phone #. I said no thanks, got upset with how I was being treated and then I raised my voice and said "No forget it. Not worth my time. I will never stop here again!" I marched out, the sales associate chuckled under her breath, the manger followed me out trying to calm me down and make amend. I said no thank you. I went home, found the receipt, thought to take it in for a credit - I ripped up the receipt and three the bench out with my recycled items. Then I promptly ordered 2 of the exact same benches on Amazon - I received them the next day via Amazon Prime. SMITHLAND lost me as a customer forever...one who spends hundreds of dollars every season on garden supplies...

Emily Sammartino

2022-05

Stopped by to look at plants and was horrified by how little they care for their indoor plants. They had snake plants, ZZs, crotons and ferns outside freezing (end of October!!!) and all dying. Looked like no one had cared for the plants in over a month!

Scott Bair

2024-02

Nice store. Very strong on pet foods, especially dogs.

Gregory Grigoriou

2022-05

If you're looking for high quality garden and pet products this is the spot. They close a little too early imo, but thats the shoreline for you in all fairness. Prices are a little on the high side but you get what you pay for here.

Tina Lionetti

2022-05

Everyone is so friendly and helpful. They assisted us in loading 6 patio chairs in our van and after a few tries we got them in. So kind and courteous.

C. J

2022-05

Got there minutes before closing, but first impressions are pretty good, good amount of stock and variety. Friendly staff. Will go back.

william folland

2023-05

Good selection of pet food, their help is very friendly and knowledgeable.

Lisa Garceau

2021-05

There is a great variety of beautiful plants!! Very nice store and nice, helpful people working there.

BOB Scott

2021-05

Paid $40.00 for a container of Round UP, about 36 oz ConcentrateHome Depot and Lowe’s sells a 35oz container for about $20.00Taking it back tomorrow

Barry Bernard

2022-05

Nice supply of pet foods. Well stocked. Very friendly and helpful

Gary Laroche

2021-05

Staff is very friendly store is clean and organized.Jenna was very knowledgeable about the our dogs questions

Georgia Mislick

2021-05

Beautiful spacious new store, and very courteous and helpful sales people.

Cass G

2022-05

Discriminates against disabled people in their hiring process. Not a good company.

Bob Norton

2021-05

Always friendly, helpful staff, even treated my Dalmatian Booster, who visited on leash.

Doug Johnson

2021-05

People are very nice. Helpful and polite. Prices are very high.

diane bauer-pisani

2023-05

Lots of plants there, nice variety too!

Katrinka Tyrseck

2022-05

Fast, friendly service! Prices aren’t bad either.

Kathy Kat

2022-05

Great place...sometimes pricy

Bart Man

2020-05

Clean, friendly staff, well stocked!

James Krupke

2021-05

Everything you need for the inside and outside of your home.

joseph reed

2022-05

Great place for pets