Riverhead Building Supply

Lauren Masotti

2024-04

TERRIBLE place. My husband applied for a job, they verbally gave it to him after two interviews. He emailed with questions regarding the position, never heard back. Made four phone calls to them inquiring and NO ONE CALLED HIM BACK. He finally called and spoke with a real person who stated they gave the job to someone else. WHO RUNS A COMPANY LIKE THIS?! ABSOLUTELY HORRIBLE!!!

Karl Kaufmann

2024-04

Marcia Bartha did a great job on my small kitchen. She was able to work within my budget and give me a great final product.

L Parsons

2023-05

Buyer, beware! Purchased pavers for a sidewalk after viewing them in the Niantic showroom as well as in the catalog. Pavers were promptly delivered and since we were going out of town for the Thanksgiving holiday, we took a look at the top layer on the pallet, and it appeared to be similar to what we picked out. We returned after they were installed by a reputable contractor to find that the colors of the pavers were in some cases dramatically different than what we had viewed in the store. We discussed with a Riverhead showroom person who agreed that there was a big difference in color, but later retracted that after speaking with their installers(?). Contacted Unilock directly as advised and after several weeks, a representative was sent out to inspect the sidewalk and he left saying that he would speak to his supervisor. Bottom line 3 months later the response is that the pavers we received are the correct ones although they are very different than the showroom exhibit (see attached pictures). We were told after raising this issue that we should’ve gone out and looked at the actual pavers in the supply yard. We were not told at the time of purchase that the the exhibits in the show room did not actually reflect what we would be getting. We do not think that Riverhead stood by the product they sold, nor do we think that Unilock worked with us to appropriately resolve the situation.

Michael Gaffey

2023-11

When I called to note that there was water in the twenty bags of stone dust I bought (as a heads up[) the representative said " well it's been raining out" . The fact that the material is in heavy plastic bags and should be dry to spread correctly was lost on respondent. So a friendly heads up turned into OK I will buy elsewhere. Who hired her?

Pia Smith

2023-05

We were there on Sunday. WE left our name, cellphone number & what we needed for our kitchen remodel. No one returned our call. We decided to go with another company who gave us EXCELLENT CUSTOMER SERVICE. I WILL NEVER REFER ANYONE TO THIS PLACE.

Jim Fuery

2023-05

If I could give zero stars I would, stay as far away from this lumberyard as possible. Our company set up an account then ordered material for a custom deck materials around 35k. Riverhead took order conformed gave delivery date 4 to 6 weeks. Material arrived and now Riverhead is extorting us for cash because we met a 20k limit they set for us. now keep in mind there are no unpaid bills no outstanding invoices over 2 weeks. It is solid case of a zero customer service entity taking advantage. Please stay as far away as possible never have we dealt with such an unprofessional business.if a representative from this shotty company would like to contact me I would encourage the call, but we all know they will not. GO ANYWHERE ELSE

Christmas Elf

2023-09

love this place!! The people here are so helpful and kind. I will be ordering my decking supplies from these guys.

Terri Arsenault

2021-05

One hand doesn't know what the other is doing. Waited for a return call 4 times over a 10 day period. Finally just drove out to pick up order and after hunting it down with any help we finally got it. We will go to Home Depot next time.

Jeffrey Dorwart

2023-05

Very helpful. They will have most anything you need for lumber, painting etc. Interesting displays of possible home modifications like hand rails, cable runs. Etc.

Deanna Voisine

2022-05

Ordered 300 sq feet of stone. I inspected what was delivered as did our Mason (whom they know well). We were shorted by 90 sq feet and I’m still waiting on them to fix their error and deliver the remainder of our order. Horrendous customer service! Can’t believe the hoops we have to jump through to receive the product we already paid for!

Sean W Patterson

2023-05

Especially recommend going here for landscaping materials. Great selection, staff and price.

Red Crow

2019-05

Best place for lumber and building materials around. Great customer service, delivery that always arrives the day it's supposed to, and staffed by people who actually know the trades and demands of those working in them. Very highly recommended!

PoAndLaa Laa

2023-05

Staff was friendly.. gave me some options.. one that worked perfectly... new store layout is loaded with supplies

David Worthington

2023-10

Love working with these guys, always willing to go the extra mile

matthew soares

2021-05

Excellent stock of masonry supplies. Jarod was extremely helpful and knowledgeable. Highly recommend this location for construction supplies!

D Phim

2019-05

Better quality building materials than big box building store. They have Benjamin moore paints

Nick Risley

2017-05

Great priced and great serviced lumber yard. try here before you buy the "wood" at home depot.

stephanie griffith

2021-05

Had what we wanted but there wasnt anyone around to help me and my 70yr old father in law which was why I'm giving 2 stars

Steve

2019-05

I absolutely love having a business relationship with them and hope everything remains the same under new ownership

Mike Parks

2019-05

Very bad service don't know what they doing

Matthew Cleary

2016-05

Helpful staff and contractor pricing

Mary Young

2019-05

Nice people, excellent selection.

Dean Kraska

2021-05

Took care of details