4.3 (122)
9 Maritime Dr, Mystic, CT 06355
(860) 572-0001
westmarine.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jesus Hernandez
2024-05
Great customer service, I walked in and got greeted and asked if I needed help, got the stuff I wanted. Will definitely be back….
C
2023-08
Quick and convenient. The staff is knowledgeable & very friendly. They offer price matching & a better selection then Defender.
A W
2023-05
Ed, the store manager helped me. Although he was in the middle of unboxing a shipment, he was very patient and friendly and helpful. Store overall very well kept and had a clean look. The only thing is if they had a store sign by the road. I highly recommend this location for any boating needs.
Leo Chomen
2023-05
They always look like they’re about to go out of business and a lot of stuff is not stocked. I ended up buying three items but none of the items had their prices mark and it was a little shocking when I got to the register at they were all well above what I expected to pay for it. I think they’re better off as a warehouse and not a retail operation
James Roth
2022-05
They aren't stocked very well, and the person in parts I was speaking with was more interested in me removing my mask *the day the mandate was lifted 2021* than actually helping me with acquiring the parts that I was told were onsite but were unable to be found. It took me a while to write this review but after another encounter recently I remember why this is a location which I will avoid (i.e. prefer to drive 20 minutes further) rather than revisit.
Rick DeGabriel
2023-11
I only wish they priced items more affordable.
Joe
2019-05
Terrible service. I walked in for two accessory items and I was directed to five different aisles for possible locations of them by four different employees.After being unable to find it the first time I asked again and again but just kept getting pointed in different directions.
Kevin Emery
2018-05
They have everything! The only issue is that it will cost you. It is always worth checking online first for a better price. The store is huge and plenty of parking. Store is newer, organized well and very clean. Happy boating.
Christopher Parks
2021-05
Awesome store if your looking to purchase boating stuff such as fenders, ankers, gps fish finders etc. etc. The employees are very friendly and helpful they are very knowledgeable and they know what there doing! Everything in the store is top of the line equipment/products definitely quality products.
chris bleuher
2023-05
Thank you to the manager for helping me with my discounted shoe purchase today. Much appreciated!
David Regal
2017-05
Tom went beyond expectations helping me setup my dinghy sailboat. Also before that I called 2x times asking if they had certain parts in stock - Dan answered both times and cheerfully checked the aisles.
Richard Rylander
2023-05
I am really old! I recall real marine chandllries where you could buy boat supplies without having to walk past huge clothing isles.
joshua galvin
2023-05
Went above and beyond looking for a hard to find gasket for an old engine. Needless to say they found it and the boat is in the water. Great job
Julie Carroll
2021-05
my father and I were in to by a socket wrench for his spark plugs. we went to that dept. the young woman asked her associate also young for help. he insisted we needed to by a kit and that it was the size needed so we did. ofcourse it was a lot more money. we went back to our boat, the socket wrench did not fit. you shouldn't have people who don't know anything aboutmechanics work in this department.
david cleveland
2019-05
Decent prices especially with price match. Great return policy and a nice staff. Very attractive store
Roger Dion
2020-05
I'm not sure what's going on but no one could find simple parts like a thermostat and raw water pump impeller pump kit for me for a 2003 boat.... Pretty sad if you ask me..
Joel Valenti
2018-05
Nice new store. The customer service is good and Im happy to have them in town!
Allan Hall
2018-05
Traditional marine supply store with everything you need to service your boat with replacement parts and accessories. Clothing can be pricey, as well as rain gear. Large selection of GPS, chartplotters, marine radios, and EPIRBs. Fishing kayaks and regular kayaks sold here too.
Dawn Klaver
2023-05
LOVE this store! Best in both CT & RI
Fanglor Z
2021-05
Found what I needed with the help of attentive employee. Nice, well organized store.
david mineo
2023-08
Good but very pricey
dn tw
2020-05
Surly staff. Overpriced. Under stocked. But, they're there when you need them, ouch.
David Woodbury
2021-05
5/16/2020 I think some of the stuff is overpriced.and with wearing a mask inside kind of makes it not a pleasurable shopping in the place. Did not really find what I was looking for
Shimanofishin
2021-05
Knowledgeable staff, great service and always have what i need.
Joseph Boland
2016-05
Nice and friendly staff. Helped me out with my project and had everything I needed.
lee vormelker
2019-05
I have always enjoyed going to west marine. They are staffed with knowledgable boaters that understand allot about boating. Capt. Lee
Bruce LaBelle
2021-05
For people who demand quality above all else, this is the place to go. For people who are trying to save money, this is not the place to go.
Paul Chapman
2018-05
Pricee but helpful people that sells you what you need.
M J
2023-05
Ed, the store manager was helpful.
Kyle Broadnax
2022-05
Interesting store....but no black belts? Come on!
| Monday | 9 AM-7 PM |
|---|---|
| Tuesday | 9 AM-7 PM |
| Wednesday | 9 AM-7 PM |
| Thursday | 9 AM-7 PM |
| Friday | 9 AM-7 PM |
| Saturday | 9 AM-6 PM |
| Sunday | 9 AM-6 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population