Mystic Pet Shop

4.8 (241)

28 E Main St, Mystic, CT 06355
(860) 572-4424
mysticpetshop.com

Claimed
Pet supply store

From the business

  • Small business

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

Write a Review

Sindi Mannochi

2023-06

Great local pet store. Staff is knowledgeable and friendly. I shop for my dog here. But you can also get cat and fish supplies. Also carry bird houses and such. In addition they have statues, herb and flower plants. Curbside pickup is also an option. I highly recommend stopping here for all your pet needs !

Margaret O’Brien

2023-05

Best spot to go! the owners really care about you and your pet. They are wonderful! My dog wants to visit every time we walk by.

brittany Higgins

2023-08

Best pet shop around. They are knowledgeable and some of the best people you will ever meet. I started going there when my cat got sick and I needed to find special food for her to eat. They were so helpful. I won’t buy from anyone else.

Eddie Monegro

2024-03

Large selection of food, treats, and toys. The employee that I interacted with was very nice.

Zac McGrath

2023-07

Mystic Pet Shop is a great store when you need specialized animal food, and treats. The staff was incredibly friendly and you can tell they cared about your pets. I will absolutely be returning.

Ann-Marie

2023-05

This is the best pet shop around. Good knowledgeable proprietors and great products. If they don’t have what you’re looking for, ask and they may be able to get it. If your pet has special dietary needs, Jen can and will help.

gillian perry

2020-05

John and Gen are so knowledgeable and pleasant. They know all their fur friends by name and preferences. Shop local!!

Robert Dittus

2022-05

We stopped in while we were in the area. The store had a great selection and relatively good prices for an independent pet store. The woman who worked there that day (unfortunately, I didn't catch her name) was very pleasant and knowledgeable and obviously enjoyed her work and enjoyed pets of many kinds. She was genuinely interested in hearing about our puppy and made some great recommendations.

Lorraine Tamsky

2023-05

The only place to go for pet supplies! John and Genna know their stuff and they stand behind everything they sell. They put in the hard work of researching brands and products so that you don’t have to. While you shop you can pet a sweet kitty and visit with Peaches the bird. It’s always a 10/10 experience!

Nicole Small

2023-05

Mystic pet is the cutest little pet store! Geniveve runs the store with her husband! The two of them provide some of THE BEST customer service I’ve ever experienced!!! Great selection, super affordable prices, and always friendly service! I look forward to buying dog food! Shop small! Shop local! Thank you Geniveve for being awesome and helping me to be an awesome dog mom!

Erin Mokler

2021-05

Genna and John are amazing business owners. We have been going here for years and have never been to a better pet store. Their prices can't be beat and their customer service is the best of the best. They are both extremely knowledgeable and can answer pretty much any questions you have about pet food and products. There is great stock with any exceptional selection of quality items. This is a place where you end up going and feel like part of a family. Take a trip. You won't be disappointed.

Heather Holahan

2023-11

A fantastic store locally owned that includes great/ healthy products for animals- Highly recommend!

Salvatore Rizzuto

2022-05

I recently visited Mystic Pet Shop twice after a family friendly highly recommended them, and they are AWESOME. Super sweet, friendly, down-to-earth, and, above all else, knowledgable. My little pup is a picky eater, so we talked about what I am doing right AND wrong, the types of food he should be eating, the quantity of food he should be eating, and how to overcome the picky eating. I left the store with a bunch of samples and I am ready to get my dog on the right path! I highly recommend you all visit as well! I will make this my permanent shopping spot for my little guy! FYI- He loves the place, too!

Ash

2022-05

No idea why you would shop anywhere else if you live in the Mystic area -- Genevieve and John are two of the most wonderful people I've met. I always look forward to stopping in and catching up with them. They care so deeply about their customers (human and four-legged). They carry an amazing selection of food and treats, as well as toys, frozen bones, goats milk, etc. Genevieve is so knowledgeable about pet nutrition, and I feel good knowing that anything I buy here is going to be healthy for my pets. This is a fantastic small business that I'm so happy to be able to patronize. They go above and beyond for their community! If you've been thinking about getting your pets on a high quality diet, look no further than Mystic pet shop.

Anne Henson

2020-05

I can’t say enough positive things about the Mystic Pet Shop, but I’ll try. Jen and John carry the best quality and healthful products around. If they carry the product, they know all about it and are super happy to talk to you about it. That’s so important when it comes to pet food. They also carry great toys and healthy fun treats. Their selection is pretty big and my dogs are very happy. Of course, they are cat, fish, bird, “others” friendly too. Plus... they’re prices are excellent and they’re really nice people who support their community!

Susan johnston

2021-05

I have been using the Mystic Pet Shop for a very long time. It is the best pet store I have ever used. The owners and all employees make you feel like you are part of their family. They monitor everything they sell to make sure you are getting the best products that are made. My dog has a very shiny coat at 7 and everyone thinks she is a puppy because she is healthy. That is because Genna has made sure she is on the healthiest food and supplements available. The Mystic pet shop and my vet help me make the most important decisions in my dogs care. Shop local, this is the best of the best. Thanks for caring about all of us John and Genna. 💖🐕‍

Gerard Clifford

2021-05

Great prices, wonderfully inventory. This exceptional business keeps all my pets so happy. Family owned and operated. When you really care about your pets there's really no other place to shop. My large family feels extremely safe shopping at the Mystic Pet Shop during the pandemic. You can tell they take their customer's safety seriously. Protecting and preserving out well being.

Cassandra Meyer-Ogren

2020-05

I love this place! They make thoughtful suggestions for dog food and treats, as well as nutrition additions for older dogs while also carrying things for my guinea pigs. To top it all off they have a great potting soil from a local farm that is amazing and my favorite type of marigolds. I love their level of customer service so this is my favorite go to for pet food!

Kathleen Jones

2020-05

How many wonderful things can I say about the Mystic Pet Shop? How much time do you have? My family, fur baby included, consider the shop owners, John and Genevieve, as part of our family. They care about our dog's health and well being, and have patiently answered countless questions from us about the diet that is best suited for our picky boy. They carry only the very best food and supplies for all of your critters (backyard birds, too!), and will never steer you wrong in order to make a quick buck. They care about people, too, and are vital, active voices in our little community. I love this mom-and-pop shop!

Natasha Hopkins

2018-05

Gen and John are wonderful and they truly take care of my family. I LOVE how knowledgeable Gen is regarding her products and the vast array of diets she carries. They are very responsive to social media inquires which is super convenient for me when I'm looking to buy something particular for my dogs. She always knows the latest news regarding recalls/company changes and really wants to educate if that's what you're looking for. I work as a veterinary technician and recommend all of my clients to Mystic Pet Shop if they are new to the area or are looking for great foods to feed, not to mention the wonderful pet toys and treats as well. My family is so fortunate to have such a caring, family oriented all-in-one that wants the best for my dogs. Thank you!!

s assante

2021-05

Excellent! I read a few of the posted reviews as I normally do not write reviews. However, for Genna and John I cant help but write a Thank You and big hug for the support they continue to provide for me and Blacky meow, yes, the store is clean, great location with parking, furry friends to welcome you and best of all personal accommodating service that is now so difficult to find. Peace and Blessings to you Mystic Pet Shop. Sally

Elissa Bass

2021-05

I cannot say enough good things about this locally owned business. Gen and John sell only the best, highest quality, safest American-made pet products. With the pandemic, they set up a curbside pickup system so we could all continue to take care of our fur babies, and since reopening, they have created such a safe in-store system. They still do curbside for their elderly and immune-sensitive customers. And they support and give back to the community whenever they can. Love them!!!

Brittni Hyzer

2020-05

Great pet shop. The employees are so knowledgeable and accommodating. They always treat my pup great when we come in and helped me find a great nutritional joint supplement for him that I'm super happy with. Best part is, my pup loves the joint supplement in his food and it's helping him grow up so handsome and healthy!

Lola Colette

2023-12

Helpful staff, recommended great food for my geriatric girls.

Dennis Gagne

2020-05

This is the place for pet supplies! The staff are well versed in the premium products and know the ingredients in the pet food they stock. They have an amazing selection, and are always there to help. Ever wander around the "big box" pet stores looking for help, only to find a someone who can't find what you're looking for? NOT HERE. I wasn't aware of this pet shop, but a fiend recommended them to me and my first experience was terrific.There is nothing like being known by your name, getting quality pet food at fair prices from expert people in our community.

Linnea O

2020-05

Love this shop! Always honest, reliable, friendly and fun. They treat you and your fur babies like family. Great inventory of high quality products for your pets and the owners are extremely knowledgeable about what they sell and can help you if have fussy eaters. Selection of leashes and collars are very high quality... I’ve been a huge fan of Lupine products for over 15 years. Can’t say enough good things about this store!!

Belinda Murano

2020-05

This is by far the best pet store around! I have shopped the whole shoreline over the years and found this awesome shop when we moved back to Mystic and we are so glad!!!. The staff are amazing, prices are very competitive and everyone is knowledgable. Unlike big box stores.....boo! We love stopping in and always learn something from the staff. And the plus is that they carry beautiful plants and garden items. Also fresh local flowers during the week. Even if you don't have a pet, stop by and see the plants!

Lynn T

2021-05

We are blessed to have this store and these caring/knowledgeable people in our town! They work tirelessly for people, animals, community, etc...From cat/dog food education to supplements, toys, advice; you can always count on them! Best quality, best selection; grateful to shop local & they make it easy!

Ryan Parker

2020-05

The owners and staff are more than knowledgeable and caring. They are extremely compassionate about what they do and it shows because there is a wide variety of foods and products for your furry family member. I will not buy dog food from the big chain companies (Purina, pedigree, etc) and Mystic pet shop always has something from a small family-owned business that my dog loves. Their knowledge in different animal foods and products is second to none and they only want to help you get what's best for you and your four-legged friend.I strongly recommend shopping here versus any of the big chain stores. The customer service and quality of product that you will receive are second to none

Robs Cold

2020-05

We adopted our puppy three years ago and on our way home we stopped in and bought up all the basics and got a few how to's. All visits ever since have been delightful. Love to see the shop cats too! A total asset to have them in beautiful Mystic

Opening Hours

Monday 9 AM-6 PM
Tuesday 12-6 PM
Wednesday Closed
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 9 AM-6 PM
Sunday 10 AM-5 PM

QR Code

Scan the QR code to leave a review.

Pet Stores in the USA

Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.

Broswe by Population

Broswe By States

Browse by Alphabet