Stop & Shop

4.2 (894)

2020 Norwich-New London Turnpike, Montville, CT 06382
(860) 848-6960
stores.stopandshop.com

Claimed
Grocery store
Supermarket chain with house-brand groceries & organics, including deli & bakery counters.

Service options

  • No-contact delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Haley Jensen

2018-05

This is the best stop and shop in southeastern Connecticut by far! Not too big and not too small. Great selection of food and amazing deals. The entire staff is friendly and helpful. They will go out of their way to make your shopping experience better. This stop and shop also features a Starbucks (with amazing staff), a florist, bakery, and seafood section.

Rosemary Pecoraro

2019-05

Produce at this store in Montville is horrible. Always bear shelves or crappy fruit and veggies. Got moldy strawberries tgere 2 days ago and I checked the pkg. Went to eat tgem 2 days later all full of mold. Took them back. Not fresh produce at this store. Worst stop and shop I have ever been to

Michelle Bonin

2024-01

Excellent deli.staff great BBQ chicken deli meat very flavored n very good on a sandwich n would be great on top of a chef salad!!!

Alicia *

2024-03

The best thing they have is fresh produce. A little more expensive but the produce is awesome 👌

J_swagger1@gmail.com J_swagger1@gmail.com

2023-11

I had to walk away from the job today. Never had a problem but let me say ain't worth it when u person of color ethnic what ever you wanna call it.long story short You gotta be more careful how you treat people.

Elizabeth Bull

2024-04

Found my favorite charcuterie treats! 04/11/24

Joshua Zinewicz

2023-05

It's not the worst Stop and Shop, nor is it the best. Prices are through the roof everywhere just about but it's cheaper to get eggs and produce at Walmart or Target right now if you can. Produce has also been absolutely trash lately. Half the lettuce for double the price... Great deals Stop and Shop. Just blame it on inflation...

Marcus Longo

2022-05

Always clean and always presentable. The staff are always polite and expedient in their duties. The only thing I can say is that the Starbucks needs an extra employee in the morning. The morning staff are fantastic and move as fast as they can for the customers in line but observing this everyday it causes undo stress on the employee. They smile through it, but it’s there. Outside of that, excellent store and I’m very happy they’re a part of our community.

Jay H.

2023-05

Honestly Stop & Shop has gone down hill over the last three years. The quality of their goods just sucks now. I used to be a loyal customer and I stopped going because quality of all the meats and fish is aweful. Everytime they would start to carry something good and get people hooked, it would be gone in a couple weeks. To me Stop & Shop rates just a hair above Walmart. I'd rather spend my hard earned money on something of quality. Sorry, is what it is.

Lizzie

2023-12

Your parking lot is such a danger. It needs to be reconfigured, especially coming over that bridge.

Todd Samul

2023-05

One step above a state run socialist grocery store. Maybe because it doesn't turn over enough product there is no improvement in product availability. How about bringing the deli back to pre covid levels. Probably the worst run stop and shop I've ever been in. At least it is clean.

Moetivated always

2023-05

They don't carry anything I use, they never have any decent deals. The self checkout is really horrible. The employee has to reset the self checkout machine. Shop Rite is much better in my opinion. It's sad because Stop and Shop is much closer than Shop Rite.

Donna Franklin

2023-05

Usually the check out is rather quick. Cashier's are mostly pleasant however I do all my own bagging and I'm disabled, older and that rates as poor service. Doesn't seem right to have to do it all, so I will start using the pick up service.

Jo Ann Smith

2021-05

Your staff needs to be more attentive to the needs of the customer. I waited almost 10 minutes in self checkout for someone to come and do a gift card. The one that was supposed to be taking care of self checkout was running around filling online orders. The manager noticed that I was still waiting, and came to check me out. Which took less than two minutes. Everyone's time is important. I appreciate all that your employees do. Thank you

Robert Linde

2023-07

We enjoy shopping here at this Montville store as it's not only close to home but the staff is always friendly and willing to assist us with our shopping needs.

Amber Lopez

2023-05

Staff in the produce department were loudly and offensively talking about my appearance. Women beware the produce staff are not afraid to talk about your body where you can hear them.

Brian H

2022-05

Clean store. Only needed a few items. Shelves well stocked with good variety. Prices comparable with other grocery stores. Friendly employees. Go early after shelves are replenished, but before the rest of the community arrives. 7:00am is best.

Steve Jankowski

2023-05

Not bad shopping experience. There app sucks not as nice and clean like Big Y. Used self check out always a problem. Someone left the order on the register never paid out.

Nikita

2023-11

Friendly staff, very organized and found everything that I was looking for

Christina Lee

2023-05

I gotta give a huge shout out to Victoria Hayden at montville stop and shop in floral. These flowers are amazing she has such talent such a perfectionist!!! Great job!!! Cooperate and head management Needs to know what an amazing job she does thank you again so beautiful deff worth it all

Diana Smith

2021-05

There prices are always so high, and they still don"t have an organized system for Covid. I don't enjoy shopping here, hut when I do go I'm always hoping for a better experience. They also continue to have more self service check outs open then carousel. Not cool. Some of the cashiers are nice

Helpful Contributor

2023-07

Clean store, easy to find items with locator cards at the end of each aisle. Plenty of self-checkout stations.

Jennifer Antantis

2022-05

We were visiting from Pittsburgh, PA. My family all wanted lobster. I called and spoke with the gentleman in the seafood department. My Aunt informed me that they also cook the lobsters for you!!! We ordered 11 of them. They ended up sitting in the steam bags for almost 2 hours by the time we all say down to eat. I was worried that they would be cold! They were not only still hot, they were the best lobster I ever ate! They were perfect! The young man that was working in your seafood department on August 6th did an excellent job! He's a keeper! Give that young man a raise!!!

Ryan Hoar

2020-05

This is one of the better Stop and Shops in the state. It is always clean, the employees are usually pleasant, and its always well stocked. I've been told that the prices at this particular Stop and Shop are relatively lower than others in the state, and I've verified it's true regarding both the Colchester and Waterford stores at least.

Catherine Crawford

2022-05

Love the Montville stop and shop sooooo much better then the flagship s+s in norwich. Staff there are so nice and friendly they don't make you feel like it's your fault they have to work. The displays are great and they make me feel very comfortable at checkout it's stressful times rite now but i feel less stressed there. thanks Montville ct. Stop and Shop

Paul Zujus

2022-05

Only 2 cashiers....and they should come up with a system that allows only people that are actually capable of self check out.....it was great in the beginning but now it's a real " SHOW " that I'm 100 percent positive that I'm not alone in saying... " I don't enjoy or want to watch . " I'd rather just leave everything I intended to buy there and drive 50 miles away from that Jerry Springer show and purchase only a couple items at each convenience store on the way....

kaitlyn evans

2020-05

Absolute worst floral arrangement I have ever seen. If it were possible to give zero stars that would be my true rating. Workers in the floral department were of no help at all but thankfully customer service agreed to refund our money. Definitely will not be going back to this location for flowers!

Darren Dyke

2023-05

A little more expensive then the competition, but good quality most of the time. It’s unfortunate that the butcher is part time and never accessible, and the seafood doesn’t seem as fresh as ShopRite or Big Y.

Brooke Chang (KMC's Mom)

2019-05

Cashier kept coupons at her register for customers, store was clean, staff all friendly and welcoming to me and my little girl. We frequent this store and many employees recognize us and some even know us by name. I prefer the meat and produce selection here over other options like Super Walmart and ShopRite.

Linda Cote

2019-05

Nice and clean helpful and very orderly. Scooter was fully charged and ready to use . Location of scooters is difficult if like me are handicapt and can't walk very far. Other Stop & Shop s have them located near the entrance and make shopping a better experience

Opening Hours

Monday 7 AM-10 PM
Tuesday 7 AM-10 PM
Wednesday 7 AM-10 PM
Thursday 7 AM-10 PM
Friday 7 AM-10 PM
Saturday 7 AM-10 PM
Sunday 7 AM-9 PM

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