4.1 (291)
855 CT-32, Montville, CT 06382
(860) 373-0940
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Leo Shears
2023-12
They should have a sign that says we don't like black people. Basically I tried to buy something that Said 3.60 on clearance on the display. When I get to the register it rings up to almost 10 bucks. I say it says 3.60 on the display. They immediately don't believe me. So I go and get the whole display so they can see the price on It. They then proceed to examine it as if the item I had was somehow different then the display itemsWhen they realize it's the same they then ask me with an attitude if I wanted them to get the manager to change the price. I said but of course. So they huff and puff and go get the manager. Whom then comes to me.amd says after looking at me as if I didn't belong amd stated she could not override the items price but she could take it off. I was confused and before I could respond she walked away telling the other cashier to take the item off. So I thanked her for being rude and just walked off without paying for anything. Now I was working and I had a trainee riding with me who happened to be white. So I went out and asked him to go purchase said item and guess what. He got it and when it rang up the wrong price he got it discounted no problem it took all of 8 minutes. So when he came out with the item I then took it back into the store to return it. You should have seen there faces. Oh and that transaction took about 25 minutes by the way. Lol. What i want to know is what do you folks get from your hatred for us? Ugly people I swear!
Debra K
2021-05
Tired of waiting in these long lines at your Dollar Trees they're going down the aisles and there's one person on the register talkin about personal business who cares I want to buy my stuff and leave. It's one thing to be nice to the customers but keep it short and sweet and keep the Lines Moving what call for help what's more important the customers happiness or stocking shelves. Once the customers are out go back to work stocking shelves very simple to do you definitely need new management
Jazlin Shai
2019-05
You gotta love Dollar General! The prices are very hard to beat but the quality is better than any other dollar store! Not everything is a dollar though!! But still good prices all around! They have a dollar candy section and plenty of $1 items. I live about 3 miles from this one so I'm ALWAYS and I mean ALWAYS in here. But I just wanted to share my experiences with you all. Great store for quick groceries like milk, bred, eggs, etc. Great store for literally any home items like home decor or even cleaning. They even sell actual PILLOWS starting at $4! A really great store deserves 5 stars! I know all of the employees and they get their stuff done! Great place :)!
Doreen Savaria
2023-07
Michelle and her crew our stand up people awesome place awesome customer service. Happy to have them in montville
Donna Bliven
2020-05
There are always crates that need unloading all over the store. My biggest gripe is...milk delivery is on Tuesdays. Today I went in to get a gallon of 1%. There was not 1 gallon of 1%. But there was mega gallons of whole milk and 2%! This happens every week. We have to get a clerk to go check in the back. Today there were just 2 gallons of 1 %. It seems to me the manager needs to stock more of what's selling fastest! Otherwise, it is a fun store, close by, to grab something quick.
GiGi (GiGi)
2023-05
As I placed my four items on the countertop the DG employee ignored my presence and looked to the man behind me and asked if he was getting any tobacco products. The man said "yes”, and the DG employee then proceeded to ignore me and grabbed the tobacco product for the man, as I stood waiting to be cashed out. First come, first serve in line is clearly a trait this DG employee lacks. I've had other interactions with such DG employee, and she always seems miserable and rude.
Cheryl Rice
2018-05
It's a great store to wander around in and has a large variety and great prices. I got a lot of Easter stuff there today. My one negative is it seemed the manager didn't like the fact that I was in there so long and that annoyed me. Why should she care? I spent quite a bit of money!!
Beth Strickland
2020-05
Always great place to pop in if you need a couple things and not up to going to a department or grocery store. Using their online coupons through the app normally offer good savings. It can be tight quarters in here when shelves are being stocked in the aisles.
Chad
2020-05
The men's room has been out of service for one year I have been keeping tabs lol also hard to manuever with a cart as all the stocking is done during hours some of the isles are almost hard to get into. I don't blame the employees I blame the managers of the store for not coming in at night and doing this task and making them do it plus run up the employees look extremely overworked however they are extremely friendly as well.
Morgan Kelley
2020-05
I like that three are smaller portions of things I like to buy, and even some things I can't find normally! I do wish this location had those plastic salad bowls that I've heard other locations sometimes carry. I'll keep looking here anyway cuz I love the snacks (:
Sean Higgins
2020-05
Terribly run store...empty shelves,popular items never reordered.. for instance...they ran out of butter and ordered 4 lbs!!!4..who does that,you order 2 cases and replenish stock.Whoever is running this store obviously has other things on their mind...So many examples but too many to list..and when their are 14 people in line with one register open and employees just going about there business without opening another register....I've been around 50 years and this is the worse run store I can recall in my life!!!!
Samantha Salls
2018-05
This was my 1st time in this location. I was disappointed. Its a new store but didn't seem new. It was very hard to walk around. There were boxes and stuff that needed to be stocked everywhere! It was impossible to get by another person in the same isle. One of us would have to wait to let the other pass 1st. My daughter needed to use the bathroom. The lady that worked there was nice and fast getting the key for it. She was also very nice as well as respectful while checking out. Store is just cluttered. Its also small for a dollar General. Its ok but would prefer another location. This 1 is a million times better than new London because the workers in nl are horrible so I'd still pick this over nl but no other location.
L MNM
2022-05
Thyre not coupon friendly so if ur a couponer stay away from this store, cashiers sucks! I love to save money and they hate it, even after saying thankyou to them they look annoyed. horrible!!!!! never again
Samantha Kay
2020-05
Nice cashier but all alone , line that wrapped around the store . Very messy , unpacked merchandise on carts every where makes hard to get through the aisles . Broken things on sheveles . Disorganized! So sad really liked this store before .
Efm Starwars
2018-05
Well stocked and clean store. With that said, there are some employees there that need to understand no one wants to hear about their sex life. Kind of disgusting to hear a 40 something year old woman talk about how she once had the opportunity to have sex with a customer who had just walked out.That was not the first nor only incident like this. I am unsure if that woman is still working there but it was inappropriate and the night manager didn't feel it was necessary to shut her up as the manager was the one in the conversation.
Janice Johnson
2020-05
Great bargains. Found items I haven't seen since I was in my childhood. Prices cheaper than Family Dollar and most 99 cent plus stores. Excellent customer service.
Lori Wadsworth
2021-05
This place usually has whatever I might be looking for and at good prices!! My go to for many things. Staff is always very nice!
Roberta Hutchinson (Berta)
2020-05
I came into your store 2 nights ago and I left my bag of sugar there and because I didn't claim it the next day I was told that they put it back on the shelves. Is that legal. Like I wouldn't admit that to no one. Yea it was only 2.50 they are being dishonest and I even asked her you guys put it back even though I it back even though someone else already paid for it. Are you kidding me. I'm a single mother of two teenagers boys at that put it back and
Kathleen Conley
2019-05
Terrible! I love to shop there, the buys are great and the store is a short distance from my house, but the customer service is terrible! Always 1 cashier on and a huge line waiting to cash out. I spend 10 minutes shopping and 20 minutes waiting to check out. Awful! 😔
Carolyn Bueno
2021-05
So friendly and helpful. Michelle is one gal that is always very knowledgeable and consistently upbeat. She often helps me with my FedEx mailings.
Joshua Jay
2018-05
I love this store and the people there are so nice. I always have pleasant trip with no problems ever. Great store and great service keep me coming back frequently!
anna azarjew
2020-05
My favorite store. Always find what I need. Staff is very friendly with their greeting and help when ask. Best deals and best coupons. Definitely my go to store.
God Lee
2022-05
Manager is friendly but service is slow and I just called there and waited into 2 minutes of ringing before my phone said line busy, now that means they ended the call before picking up. That's horrible service.
Karen Hall
2019-05
Store hours make it a fast I'm and out convenience store. Can be a little sluggish on keeping shelves stocked vs. Items on carts in aisles.
Frankie Pratts
2019-05
Always greeted upon entering store...and they pretty much have everything for day to day living. Prices are awesome..as you would imagine
zahir elahi
2021-05
I know the Dollar General to get household items and I find the selection is very neat I got tied I got fabric softener and I got other things that I needed and I'm usually right now and it made my experience very satisfying I thought they were a little overpriced but I feel that it is working out for me
Lynda Chihocki
2021-05
Employee helped me pick out some great products and find what I needed! Very friendly always when I go and clean!
Emily R
2019-05
good deals and good selection of items for being a small store, but there's always a line because there's always only one cashier on
Marc
2019-05
Always great service when you just can't get to Wal-Mart. Plenty of budget friendly options including cash back feature. Loads of parking.
Deborah Marceau
2019-05
Love the variety of different things and prices every time I go back I find something new. The help is a Great help and very Friendly,!!.. Thank you all for your help
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 8 AM-9 PM |
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