7-Eleven

3.6 (40)

2178 Norwich-New London Turnpike, Montville, CT 06382
(860) 367-9146
7-eleven.com

Claimed
Convenience store
Convenience chain offering grab-&-go bites & beverages, plus assorted newsstand items.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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brandon benoit

2023-05

Another 7 eleven I've been to worth sitting down for good, no ice, no fountain drinks, no coffee, so.. why are you even open for business ? I mean WOW !! then the cashier tries to say this is normal for the store, he was rude, unpleasant, unprofessional and could care less about his customers or if they buy anything at all, I swear a mom and pop store would have more then this, if this place doesn't improve I don't see it making it, I wouldn't come to this one unless you plan to walk put with nothing in hand cause it sure ain't in shock here at all !! FIND another location to go to.

Carol Cruz

2023-07

All I have to say is that since the owner has brought in these people on third shift, I’m not sure it must be his family or some thing the store has gone downhill. The coffee is always old and I find myself sitting in the parking lot waiting for the manager Rebecca to come in because I know they’ll be fresh coffee when she’s there, the store smells like body odor when these three guys are working on third shift. I am very disappointed in the owner for bringing all these kids in on third shift and allowing his establishment to crumble if I were him I would definitely take some applications to hire a new third shift crew before you continue to lose more customers over these third shift people they don’t care about the store they come into the workplace and flip-flops. The store is a mess when they’re there. The parking lot is trashed when they’re there I really feel like you need to hire a new search of people whose main concern is keeping your store a float.

Benjamin Duda

2023-05

I love going to lunch here with my cowerkers. Rebekah always smiles and keeps everything organized. She remembers all our faces and orders that we usually get. I tend to be forgetful and I almost left without my buffalo chicken rollers after paying for them. She called out to me to let me to not leave without my purchase. She is fast passed and does not mess up my orders.The food and coffee is great and Rebekah helps keep the place great. I recommend.

Ayania Eleazer

2023-08

Rebecca always kept the store very clean and she made sure that the coffee was always fresh and full for the customers, she made 7-Eleven very comfortable experience she was always very happy, pleasant. I'm sure going to miss her cheerful attitude there no one can take her place there.

david smith

2023-05

I work with quest diagnostic i am at this location nearley everyday Rebecca is always has a positive and up beat attitude. If she is not helping customers or stocking shelves she is always cleaning somthing. I always look forward to getting my coffee from her. Keep up the good work. Thank you.

Paul Zujus

2023-05

Today was the last time I will ever turn into into this place. ... I've been going in there since they opened. But the manager in this place has completely lost her mind. I've worked in convenience stores grocery stores all my life. This woman whatever her name is needs a frontal lobotomy to start with. Second thing she should grow some kind of personality. She looks like she hasn't slept in 2 weeks and she hears voices, words that don't exist. To the owner I say this. Good luck. Goodbye

Rebekah Conrad

2023-08

They rehired the old lady manager who stole 35,000 in inventory from them (the owners words) leaving there and working where I am now was the best decision I've made in the last 4 years. The lady working there now had the store set up to be robbed on tobacco delivety day (the owners words) on her ex boyfriends shift. She got caught adding unworked hours on her time clock her ex boyfriends time clock and her daughters as well (the owners words).. but hey enjoy lol..careful you might get shot going there now due to all the mess the 2nd shift Melissa and 3rd shift Robin bring to the store...I'd def stop going there. Outdated food old n reheated coffee. Bad milk. Old pizza. But hey enjoy

Carol Cruz

2023-05

Came in for coffee today on my way to work around 830 am like I always do. Just wanted to shout out REBECCA the clerk who’s always there in the morning and let her know I appreciate the clean store and her pleasant attitude when I visit the store. Keep up the good work. The owner should be proud to have you as an employee. Again thank you REBECCA

Bianca Perkins

2023-05

Alisha has got a great personality !!! It’s really a pleasure when you walk into a store and there is a person that greets you with kind words and a smile on their face! Excellent Customer Service !! 5 big stars !

Robert Brum

2023-05

I have been a very loyal customer and your employee Rebekah has been a great employee. She is very professional and polite I never had to wait long to be serviced. I hope that you can keep her as an employee

Andrew Turner

2023-06

Rude staff, unwilling to cooperate with travelers who really needed to use the bathroom.Apparently it was okay for some to use it but not others.Went across the street to the Shell station.Much friendlier service there

Phillip Dials

2021-05

Man behind the counter shoved a bag under the partition when I asked for a bag. Usually when I ask for a bag it's not for me. It's usually for the product I just spent cash for at your store. I don't care if it's gonna cost a dime or not. Since i've asked for said bag & have 5 items on the counter doesn't mean I physically want the bag. It means I want you to put my purchases in the bag you charged me .10 for. How is it appropriate for the only clerk behind the counter sitting on a milk crate playing on his phone. Seriously has no personal skills dealing with the public. When I walked in he was sitting on his rear playing on his phone & when I left he was sitting on his rear playing on his phone.

James McCutcheon II

2016-05

Who doesn't love Slurpees?I was surprised when 7-Eleven started selling pizza. It looks, and smells delicious, but don't be fooled. It's pretty much a super quick microwave cooking the pizza. If that doesn't bother you, you'll probably enjoy it.

Matt Bishop

2022-05

Came into the 7 eleven last week after work for hotdogs after work. They didn't have any. The new guy at work for the night shift had them ready to go for me as soon as he saw me. After a long night of work I appreciate.

Mark Hust

2023-06

Rebecca always keeps the coffee fresh. I love the coffee what a great deal.

Geoff Salvatore

2020-05

If your going to enforce this whole mask wearing in public thing how about doing so before people without mask walk in to the store. The damage is already done if they're standing at the counter and being told they can't be here without a mask. What a joke.

Arlene Lotz

2021-05

Went there not a frequent customer but this week I was well went in for a two for five java mean bean bought two no problem In again bought three was charged eight and change 3rd time in bought 1 all they had none in cooler was charged 3,50 which is robbery not my problem you don't stock your shelves the charge me more cause it was one your fault not mine and have the nerve to charge me more don't think I want your app or your store my money spends anywhere can get 2/4 at grocery store and cashier showed no other than don't want to be bothered attitude when asked when you will have in I don't know forget you!!!!!!!

Súper

2021-05

What I like the most about this store is that almost everything is Chinese product like the test Covid-19 and smuggled cigarettes, but even better all the prescription drugs sold for years this store from ALy This happen New London ct 7 11 and 4ocean av shell

Gray Scale

2016-05

Horrible customer service. Rudest cashier I've ever dealt with in my entire life. I have worked in customer service for over ten years and i would NEVER speak to a customer the way i was spoken to. Worst 711 I've ever been to. Rather spend my money at Cumberland farms.

Gelek Jamyang

2023-05

Use to be safe place, but now there is lots of crime. I don’t feel safe there that’s so sad.

Herman Edwards

2024-03

No bathroom service

Nashmiah magsi

2019-05

Lovely people who own the store!! Very good customer service!! Best seven eleven in the area!!

Forever Kennels

2021-05

No problems clean nice workers helpfulShe Paid for my sons candy

Sean W Patterson

2023-12

Best one in the area.

Duane Gilbo

2023-06

Rebecca keeps this store Tip top.

Jon Campuzano

2016-05

Incredibly rude cashier, beyond disrespectful. I don't understand how people can act like that, especially at a workplace.

Cydonie Brown

2021-05

They didn't sell any vegetable sticks on that day.

Ruben Diaz

2022-05

Friendly Staff, great spot to grab anything you need

Wasi Khan

2017-05

I love it people's are very nice and food is very good

sam dunn

2023-09

Great

Opening Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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