Madison Veterinary Hospital

Candace Haines

2023-11

Unfortunately, I have to give one star to even post a review. I will start with this.. prior to new ownership/veterinarian, this was a great, safe and trusting place to bring your animals. Last Friday I brought my 1.5 yr old male cat in because he was showing signs of discomfort and wasn’t able to void. They told me he had a blockage. Their plan was to remove the block, and keep him for at least 24-48 hours, with a catheter in place to monitor him, flush his bladder, kidneys and make sure this block was cleared. To my surprise they called me a few hours later to pick him up, stating he was fine to go home. He was supposed to go home with antibiotics, pain meds and special diet food. I had my daughter pick him up for me. Not only did they not give him antibiotics or any medicine to go home with, when she took him out of his carrier he still had his catheter in him!!! This poor baby was bleeding all over the place and still in so much pain!! I brought him back to have the catheter removed, I asked HOW could this even happen and why he wasn’t sent home with his medications… the Vet Tech responded, in the waiting room, in front of other patients, that she “thought there was a financial issue”. WOW! They quoted me a price of 1200$ before they even took my cat to the back room, I applied and was approved for care credit and even offered to give them a down payment that day if needed. BUT why does money matter when it comes to caring for animals? What they quoted me was to give my cat proper care, medication, food, and a 48 hour stay. Which they did NONE of the above and it gets worse! My poor baby still couldn’t pee, he was clearly not ok. I took him to a new vet first thing in the morning and they have been amazing!!! He is still in their care because that’s how bad his condition was when he was sent home from this place!! His kidney and potassium levels were dangerously high, he had a fever, blood in his urine etc. He should have never been discharged. This was pure negligence!!! Please do not bring your animals to this new “Veterinarians”.

Rebecca Powers

2023-12

Shame on you for cutting ties with the rescue groups. I hope everyone knows of your decision when picking a new vet. Please everyone if you are reading this, also give a one star review to pull this rating down and alert the public to what he did!

A Crouse

2023-10

I manage a shelter on the shoreline and I have worked with Madison Vet in the past and the staff was lovely. Unfortunately the doctor who owns the practice is cruel and greedy and does not care about animals. I have told everyone I know about his decision to cut ties with rescues and shelters so they will not patronize his establishments. I truly hope they ostracize him from the veterinary community and he loses all of his money for what he has done.

ALshortstop

2023-10

This veterinary hospital used to be one of the best in the state, unfortunately it was sold a few months ago and the new owner cut ties with all the rescues and a few of the really good Drs. on his staff were fired or left. I realize that as a business you need to be profitable, but I can see the writing on the wall that this place will no longer be what is once was.Profits over care.

Paul Van Handel

2021-05

A super place to bring your pet. The staff is very friendly & responsible, the Doctors are great with their patients. Our family comes all the way from East Haven for the care our 3 dogs deserve and it is so worth it!

Cate C

2023-10

Shame on you for discontinuing your support of the countless rescue animals that need medical help. I understand a business is a business, but it is unacceptable to without notice, cease care for those that depend on you. It’s not all about dollars and cents. How disappointing that a veterinarian wouldn’t put the best interests of animals before lining his own pockets. I’ll be spreading the word about your decision.

Katherine Deoss

2023-10

I never write poor reviews, but it’s unacceptable for the new owner to cut ties with rescue groups, and I’m assuming this is because they receive better prices. Think about what that means for his bottom line. I’ve transferred my pets over to a new vet and hope the laid off staff and current staff can find placements soon…now that this news is public, the ship will sink fast. Dr. Kumar, you should move out of veterinary science if you care so much about profits.

Tiana Alicea

2023-10

Beyond disgusted that the NEW owner of Madison Vet has decided to cut ties with the Dan Cosgrove animal shelter whom they’ve worked along side for some time helping animals in need. He then FIRED staff who spoke out against it (if you know the Madison vet staff and doctors you know how much they andvocate for animals). I have canceled all 4 of my pet’s appointments With them and encourage everyone to do the same! You get into helping animals for the love, not to make your pockets deeper. Beyond disheartened and disgusted with the new owner.

Jona Moughty

2023-11

I have never been to this practice and I will never go it. The decision to cut their ties with the rescue groups is wrong in every way. I would never trust my beloved pet to the care of someone who doesn’t seem to really care about animals at all.

R Shap

2023-05

Absolutely LOVE this place. The staff is fantastic. The doctors are amazing. They care for your fur baby as if he or she was their own. We rescued Waldo almost 2 years ago. He loves everyone here and gets so excited when we pull into the parking lot. We drive almost an hour each way just to bring him here. He just had to have surgery and they took amazing care if him. He feels safe and loved here and that's all that matters to us!

Rebecca Scotka

2024-01

Highly professional staff. They give our dog lots of attention. Very patient and sympathetic.

Kiel Chavez

2023-05

I didn't even have to go in to love this place. They brought my cat out to me and the way he was handled in those few moments I could tell he was in good hands. Thank you all so much for taking care of my little Cody!

Alaina Apking

2023-10

The new owner allegedly cut off care to all rescues the practice worked with without notice, and fired staff for standing up for those rescues. I would not trust someone who lacks compassion with the care of my animals.

Deanna Porter

2023-08

I cannot say enough nice things about Madison Vetrinary Hospital and their staff, especially Dr. Schaper, Dr. Hall, Nina, Drew and Jen. They were so wonderful and gracious when it came to Lucky and his entropion surgery and were very patient, kind and understand about easing my fears when I thought there was a problem during recovery. Once again MANY thanks to the entire staff❣I will post before and after pics once he's fully healed 😺

Midiala

2023-10

Firing Employees, check. SILENTLY CANCELLING MUCH NEEDED SURGERIES FOR PETS, check. Not answering concerned customers phone calls, check. Abandoning a wild life rescue that gave you great business, check. RIP this veterinary hospital, Sudesh Kumar is running it down down down. So toxic!

Giggle Patch

2023-10

New owner has no care, concern or compassion for animals. It's all about money for him. He has cut ties with the rescue groups that depend on the office and terminated the staff who tried to fight back.

Alisa Marino

2022-05

They saved my 18yr old cats life!!They we're so kind to me and my cat. If it wasn't for them he'd be dead! THANK YOU ALL

Daniel Borth

2023-09

Very nice people there and great veterinary care for my cat . and thank God for the greater New Haven cat project to help with getting my cat neutered and other medical care

Kentucky Mama

2023-05

1st time here 2 C Dr.Hall. She is a small animal specialist. She was recommended 4 my Chihuahua. She listened 2 concerns. Kept dog in room so I could stay 2 keep both he & I calm while she took scab off in bad place on stomach. Price was good. She'll be R new Vet, Take ur pet 2 C her you'll B glad ya did.

Olivia Lahner

2022-05

Madison Vet is a great place with wonderful people. They are always there to answer questions and help with any concern we've had. All of my animals have loved their experiences when we visit Madison vet. I haven't met anyone yet who doesn't treat my animal like their own. I've never had animals who like going to the vet until now.

Megan Lopez

2022-05

We got our sweet kitty Chloe spayed here and the staff was amazing. They provided us with a cone and treated our sweet girl so great. The staff had great communication with us and explained everything to my partner and I so well. 10/10 so thankful for this place!

Cheryl Solis

2022-05

I absolutely love them! All of the staff members have been polite, supportive and easy to work with. Not to mention they take amazing care of my fur babies. Highly recommend!

Kenneth Craig

2023-10

As a rescue pet owner and supporter of the ASPCA, I'm very disappointed in the decision not to support rescue organizations. I hope this is a terrible misunderstanding (hence the 2 stars).

Marcus Longo

2021-05

My dogs got in a fight and one of them ended up with a puncture wound on her head above her left eye. Despite me being attentive and cleaning it immediately, it soon became infected with an abscess. After calling every vet within a 20 miles radius, they were willing to take her at a time that didn’t conflict with my work schedule that same day. The Doctor quickly assessed my poor dog, cleaned her wound and gave her the proper antibiotics; in and out in less that 30 mins. I highly recommend this organization for anything your pets may need. For a lot of us, our pets are our children and I’d trust these kind people with my dogs life and care without question.

Pamela Vetrano

2022-05

My kitten was sick for 3 days and I couldn't get any vet in Waterbury where I live. My daughter made a phone call and spoke with someone about me having to bring my kitten to a good veterinarian and a really nice woman called her back and said I could bring her in and not worry about any type of fee. Due to the fact that I didn't have the money to pay on that day! I was very surprised and totally appreciated what thIey did for me and my Mia ( Kitty ) I reccomend them for anyone who wants a great Veterinarian to bring their animal to.

So S (SOS)

2020-05

Vet Techs are exceptional. The Vet I had seemed to want to upcharge me for lots of stuff I did not want. Also, they do the all in one shots even when you request the separate shots for your Pups vaccinations. I immediately swapped to a different one. But I still feel there is a need for a real Vet office in this area which cares about the animals more than upselling their services and recalled dog food.

Edward Ruotolo

2020-05

My experience has been great! We are fairly new to the area and recently switched to them for my cat and dog (who recently started to have seizures)! I am very happy I went there. Thank you to the Staff for all your help..

DEBORAH WOLFF

2021-05

For the past 7 years after adopting our dog Hunter, we have been dealing with with what seemed like allergy symptoms twice a year. Hunter's nose would get mucus-y, his eyes watered, he would be dripping and licking to manage, he sneezed and backwards sneezed and the condition sometimes escalating to the mucus being bloody. Other vets suggested antihistamines but nothing but time was the only cure. This time after trying antihistamines , Dr Johnson suggested another course of treatment. By the evening Hunters symptoms had abated and by the next day the mucus was barely apparent, his energy was back, and he wasn't suffering anymore. My hat's off to you Dr Johnson! I would give you 10 stars if I could!

Arlene Tunney

2018-05

Have been going here over 30 years, 3 dog's worth. Always treated well with the best interests of the animal in mind. Dr. oulette is terrific and the staff friendly and compassionate.

Kris-Anne Vogel

2023-05

Honest. Will not string a pet along that may be better off in college. The truth is best and the doctors there are kind and HONEST. Thank you Madison Vetrinary Clinic