4.5 (64)
339 Flanders Rd # 104, East Lyme, CT 06333
(860) 739-4637
goodfriendsvet.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Richard Giguere
2023-11
We have had nothing but the best experience with the services provided by the great staff at Good friends. They have taken great care of our pet and are very attentive to the needs and concerns we have brought forward. Would recommend them to anyone looking for a great vet.
Caitlin McCurdy
2023-05
I have been coming to this vet since January. I had originally had a great review for them five stars but that has changed. Every time I went to an appointment I would have to wait for 10 minutes in the lobby to be seen and even more time after that for the main veterinarian to see my dog. When I called to say I would be a little late they told me there was a 15 minute grace period. I had a second appointment and was sitting in standstill traffic on the highway, and I said I will be 10 minutes late and they said the grace period does not apply on this day. I will never be bringing my dog back, they are very unprofessional. For those who need to work 9 to 5 this is not the vet for you as you will be severely inconvenienced.
Betsy Bridges
2023-12
Dr Dinwoodie and staff gave us the best care snd compassion of our Cali!!! Glad we found our new vet!!
Christopher Sego
2023-05
Dr. Dinwoodie has picked up the mantle of excellence that was laid down by Dr. Beebe. Goodfriends is professional and responsive during the best-of-times; partnering to maintain your pet's health throughout their lives. They're compassionate, attentive, and focused as the need arises during medical events. The staff reflects the same commitment.
Gabrielle Richards
2020-05
Absolutely Amazing! I had been sold a sick puppy and Dr. Dinwoodie and her staff provided quick and exceptional service - in addition to acting as a liaison between me and the seller due to the puppy's illness. I can't thank her and her team enough for all they did for the new member of my family. Goodfriends Veterinary Clinic's love for animals truly shines through!
Jo McMahel
2023-05
The ladies here were amazing. From the receptionists, vet techs to the vet herself. They were patient with my nervous shepherds and caught a few things my previous vet on the west coast missed. Thank you all for everything.
lisa sclama
2022-05
Goodfriends vet, Dr. Dinwoodie and staff, are caring and very responsive . I bring all my animals there and have had many emergencies and when I call them, whether getting ready to close or not open yet, they said come down now we will see you. And I am so grateful for them and their kindness. I highly recommend Goodfriends .
Amanda Demaio
2021-05
It pains me to write this as I was a huge fan of Goodfriends in the past. Between my father and I we bring 4 dogs and 1 cat to them for care. However, since Dr. Beebe retired from the practice, it has gone downhill in both professionalism and care as you may see in posts elsewhere.We recently brought our puppy in for a routine annual appointment. While there, we asked them to look at our dogs paw as there was a red bump and she was limping. Upon picking our dog up, we were told the doctor didn’t see anything and to just keep an eye on it. The bump and limping was clear to the human eye but, we figured as a vet, we would trust her professional judgment.Days went by and the bump got bigger and the limping got worse. We called the vet and asked to talk to the doctor and be seen again. The receptionist was unprofessional and extremely rude. Her tone of voice was very condescending and frankly, it was miserable dealing with her.One week from the day of our puppy being seen, her paw had gotten so bad that we called a new vet and made an emergency appointment as we figured Goodfriends wouldn’t give us the care our dog needed. Turns out, our dog has a severe deep skin infection on her paw that needed medical treatment. She’s now on 4 medications. Seems there truly was something going on, but the doctor didn’t spend the necessary time looking at it. This isn’t surprising though, as visits to Goodfriends are rushed and expensive.I can’t stress this enough: please think about the care you are receiving at good friends and the respect (or lack thereof) they provide you with.We have pulled all 5 animals out of this practice and moved to a new vet that provides a thorough, attentive and kind environment for animals and owners.
P&S H
2020-05
They are professional and always make time. We like Dr. Campbell (new to Good Friends.) We trust them with "the boys." When we first started going to them several years ago, their prices were better than most; however, they're not as reasonably priced as they used to be... but we trust Good Friends.
MrBobbydnate
2024-04
Always take great care of our pups!
Sharon S
2021-05
I love Goodfriends. They're very thorough and shows how much they care. They get you in right away if they're is a problem and are as professional and sweet as can be. They truly care and it shows. I love there techs and secretary staff as well. So professional and nice!
Patrick Murtaugh
2021-05
Best vet in the area! Look no further. Strongly recommend to anyone. Dr. Jennifer Dinwoodie went above and beyond on a Saturday (her day off nonetheless) to help us tremendously & immediately with our dog who was very sick and needed urgent care for a very bad, worsening mast cell tumor on her leg. She is incredibly professional and compassionate. We are so grateful and strongly encourage you to bring your pets here. No-brainer for us going forward.
Kristin Hartnett
2016-05
It is expensive, like any vet, but we have found that all the doctors and staff and very kind and understanding, as well as knowledgeable and realistic. They keep track of my two dogs' history and remind us when things are due. They seem to have optimum health in mind for my furry family members.
Lara P
2020-05
Very overpriced. They charge you extra just to clip your dog's toenails during a yearly checkup, which I thought was excessive. They also have a policy of taking your dog in the back without you, which makes me very uncomfortable. We decided to look elsewhere.
Gus Gus852
2016-05
I took my dog here since she was a pup. Since Dr. Beebe took it over it has gone down hill. He is condescending when he talks to you and the prices are ridiculous. My dog is 10 years old and I have had to pull her out. No wonder the assistant vets keep leaving. Otherwise the general staff is good. I recommend Four Paws in Mystic.
Karen B
2017-05
We recently moved to the area and my 14 year old cat became very ill. Dr. Dinwoodie and her staff were very kind, gentle and caring to both my cat and my husband & I. In the past my cat has been very fearful of the vet, but he remained calm because of the caring demeanor of both Dr. Dinwoodie and her assistant. The pricing was reasonable and I will definitely return to this practice. If I could give 6 stars, I would!
Desaree Edwards
2021-05
We took our dogs here for vaccinations. It cost ~$300 a piece. I’m used to much cheaper prices. Maybe it’s the state average? The service and staff were kind and considerate however l just can’t afford to be overcharged for care.
Susan Foster
2023-06
We took our dog Rico here and he has skin issues they got him fixed up with meds and special shampoo and the vet and all the employees were super nice
Joanna Discordia
2021-05
Very nice people, although any visit is expensive for us. (80 for any reason) wonderful treatment. My scaredy cat dog puts up with them, and that's saying something, as he is paralyzed by pretty much everything.
Lou's Moving, Cleaning and Handyman Service's
2021-05
Awesome place to bring your pets, just gotta get through the ride in this weather( Notice the Hat) lol 😆
Rob Nee
2021-05
We have been taking our dogs here for years. Love the doctors, love the staff. We had used other Vets over the years before we found this group and I have to say they were not nearly as impressive.
DON TRELLA
2021-05
A local police chief and friend of mine asked to bring in his puppy for the doctor to take a quick look at his bleeding ear close to closing time.The doctor would not stay open 15 more minutes or even come to the phone to offer some advice.That’s not the kind of vet I want taking care of my dog.
EJ R
2019-05
Do not take your pet here!This place was awesome until Dr. Beebe retired and sold it. Due to the new owner's inability to read an x-ray, my cat is now in critical condition at Pieper Memorial. When I called Goodfriends to tell them they did not even care. No apology, nothing. Their only response was "ok".Do yourself and your pets a favor and go to one of the many other qualified vets in our area.
Elizabeth Holland
2021-05
Love Dr. Bebe, he was always very honest but gave your realistic advice for your pets health. Always had good experiences with the other veterinarians at this practice as well.
Christopher Potter
2022-05
Pretty sad that this is the only vet in the state that doesn’t check for a microchip when people say the dog was abandoned. And I know for a fact the contact information is made available to the vets to contact the proper owner. I wouldn’t send your pets here. This vet will help people steal animals from their rightful owners.
Dennis Coxe
2022-05
Staff and doctors are super friendly and professional. They are best team me and my dog have ever experienced.
Edith Holland Haytas
2023-05
Extremely satisfied with Dr Jennifer. She show compassion for my cat Google's who was there this morning. I recommend this place.
Diana Dickson
2023-10
Everyone is so nice there and if you have questions they are very informative.
J
2023-05
Very friendly and helpful. Fit me in last-minute to be sure my cat was OK.
Maddie Gillan
2021-05
They take excellent care of my (extremely difficult) dog. They're very patient and thorough with her.
| Monday | 9 AM-6 PM |
|---|---|
| Tuesday | 9 AM-6 PM |
| Wednesday | 9 AM-6 PM |
| Thursday | 9 AM-6 PM |
| Friday | 9 AM-6 PM |
| Saturday | 9 AM-12 PM |
| Sunday | Closed |
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