3.4 (23)
10 Hemingway Ave, East Haven, CT 06512
(203) 469-4609
riteaid.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
De Mamá a Mamá
2024-02
The store had 5 shopping carts and the four employees each had one. Even when asked them for one, they refused to give it up.Manager Niky is a bully. It is unfortunate that this is one of the only Rite Aids left in the area. The pharmacy service is decent (the only good thing to say about this store).Way to serve your customers Rite Aid!!
Learning Mum
2023-10
The associates at this pharmacy and store are consistently courteous and professional no matter how busy they are. The store is kept clean and well-organized. Always a pleasure.
Tonia ansaldo
2023-05
This store is a nightmare. They have some rude staff in the pharmacy. One of the staff members hung up on me when I asked if the store was openedLately the pharmacy has been closed frequently. I complained to the pharmacist and they told me they could no longer fill my prescription there. The prescriptions were always out of stock or late. They did me a favor by refusing to fill my medications. The staff at CVS seem very nice so far.Update: No manager has reached out to me despite my request for one to do so.
Beelzebub Fu
2023-05
Unprofessional is an understatement! Worst pharmacy in existence. Rude, terrible service, closes when it feels like even though it shows open online and posted in store. They do not care. Especially the pharmacist. She should be ashamed of herself and take some etiquette classes. Called multiple times only to get hung up on. Prescriptions are never ready, always have to come back. Disgraceful!!
Edward Brym
2023-05
I had to go to this stores web site because once you review at another's I can't seem to go back in. On every bad review supposedly the owner comments and says to call customer service to give more details. To me it's a waist of time. I have called 3-4 times and spoke to different reps each time. They all say their sorry and say what happened to me is not their policy but will refer this up the ladder and promise I'll get a call back in 25-72 hours. You also get different reasons from different reps as to why this happened. I predicted 5 days ago no call will come and it's been 5 days. I have to believe this company does not care about what is happening or talking to customers about it. They should close all the stores and the business to a company that cares about their customers.
Sheryl Berube
2023-05
Had a terrible time getting my prescription I needed badly that day. First was told out of stock would come next day then told they needed doctors authorization for the insurance company I called the insurance company who the got involved did not get my script until that evening at another rite aid store very rude and very unhelpful except for one employee who helped me locate the meds at another rite aid that evening before they closed never had such a horrible experience in my life and this was just for an ointment I needed for hives which is very commmon
Priti Patel
2022-05
Pharmacist is VERY RUDE and lacks patient care. After multiple attempts by me and my doctors office, they were unable to process the authorization. They kept fooling my doctors office by saying they faxed the documents to them multiple times but it was never sent to my doctors office. I was there personally today to resolve this issue as I really needed my medication for an upcoming surgery. My doctors office tried to call them multiple times at 11 am today during their regular hours but nobody picked up the call. The lady who believe is the pharmacist ignored everything about it and told me she is not the computer and it is a technical issue which didn’t make any sense because it’s been several days since I tried to get the medication. When I reached there for fifth time today, she just told me she is not able to talk to my doctors office and was not able to help me with anything. I WILL BE REPORTING THIS PHARMACY TO CONSUMER CARE PROTECTION DUE TO THEIR IGNORANCE, LACK OF PATIENT CARE, AND NOT COOPERATING WITH MY DOCTORS OFFICE.
MARK TRAVISANO
2022-05
Nice store local to my house the most best people work there and that's from the front to the pharmacy love everybody that's there but I got to tell you they sell so many prescriptions everyday that they hardly have the prescription you need and when you got to get it and that's not right. So you know I say when somebody sick and they require a prescription that day and they don't have it and you get that tape record and tell him you're out of stuff they're going to order it that's not good people that need the prescriptions needed they should have somebody on inventory better stocking them up that's all I got to say but the people are wonderful
Colleen Hainsworth
2018-05
At 9pm I walked in to buy some Christmas decorations. I watch a woman lose her cool with the manager. She had asked me a question about his location minutes before and I could see she was coming in hot and ready to fight and it wasn’t going to end well for the poor guy. Just wanted to be sure the manager got props for his professional and courteous manner in which he handled a situation that made everyone in the vicinity uncomfortable. It seems to be a hot spot for hot heads, but the staff has always be so nice.It’s one of the cleanest stores in the area.If you’re up for Rite Aid and in a good mood, it’s definitely worth a trip!
Rita Torres
2023-05
This pharmacy never answers the phone neither pharmacy or general store. They never have your meds ready you almost always have to wait or come back. It’s Friday I’m sick and because they don’t answer idk if they even have the medication called in and doctors office is closed on wknds, TERRIBLE
Patty Mikutis
2023-05
Everyone is just so nice and helpful the pharmacy staff are helpful and sweet kind Niki and michelle are just so nice and helpful everyone at this store are just great and they always have what I need Thank you
Patty M
2018-05
Love this store everyone is friendly and they carry everything I need the pharmacy is great everyone is wonderful
chuck taylor
2023-12
Very clean people are friendly
Yumac L
2018-05
Great place great service make sure you sign up for plenty card good perk and point add up pretty quick.
Jason Tutin
2022-05
Pharmacy was quick and friendly
Anthony Purcell
2017-05
Pharmacy help is appreciated
Karina Lopez
2024-05
This is for the Hemingway Avenue store.I had multiple interactions with their cashier Fern. Not only is she rude and never greets the customers but she also makes mistakes and argues about them. Today she charged me twice for vitamines and when I informed her she denied it. She also never took off the store coupon attached to the product.She seems miserable working there so I don't understand why she still does it. The manager Nicky, also has a horrible attitude and appears to be very entitled. I suspect that if things continue this bad, this store will not be open for much longer.
Monday | 8 AM-10 PM |
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Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-9 PM |
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