2.7 (35)
369 Main St, East Haven, CT 06512
(203) 468-6594
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Patty Hribko
2024-03
I saved a lot of money with my extra care coupons. There is a new pharmacist. He is friendly and helpful. I think this change will make the pharmacy a customer focused store. You can speak to him and he is always friendly. It is rubbing off on the team because I have noticed the change. Thank u!
Andrew Ruotolo
2024-01
this is the worst pharmacy in the history of pharmacies. every time i go to fill a prescription i’m waiting in a line for 45 mins for something that i asked to be filled hours prior to arriving.. Have a question? don’t bother calling they don’t even answer the phone. this place is an embarrassment and is severely understaffed for the amount of customers they have. i’ve never had this bad of an experience with ANY other pharmacy yet i seem to have a bad experience every time i have to refill medications.. you’d think they would of made some changes by now but they just do not care about the customers
Dave Phillips
2024-03
Renewed 3 prescriptions 2 days ago. Added a 4th four hours ago today for a sinus infection. Just came to pharmacy to get them. Nothing ready at all. Was told by kid behind the counter they are a week behind!!!! That nuts. Some scripts you can't renew until you're down to 3 days worth.This pharmacy has gotten worse and worse in last 6 months. Usually a line 10 deep. Store is dirty too.Time to take my business elsewhere. I'll be going to Rite Aid starting tomorrow. Pretty pathetic.
Deborah walker
2023-09
CVS pharmacy had me on hold for over 26 minutes and never picked the phone backup. I held on this long to write the time in my review. I will be transferring my prescription. I can see they are working but something in that area is not running effectively. New management should come in to change the way its run.
Stephen Trajeski
2023-05
I like CVS, they have good sales and great coupons with a variety of things while you pick up your meds. But only if their employees are decent. I work with the public for 34 years and customer service is HUGE for me. Some CVS employees need to work in a private setting or they need to leave their home life HOME.
Lemón Gaulin
2023-05
Pharmacy has awful service my perscription was put on hold at one point for no apparent reason. The male pharmacist has been rude on more than one occasion. My prescription has been messed up on more than one accasion. I wasn't given an inhaler I need even though my doctor sent the script causing me to not have medicine I need to breathe. I do not recommend them and will be switching shortly myself.
Yvonne Aponte
2023-10
They never pick up the phone when you are calling for your prescriptions. They make you wait almost 30 minutes or more before anyone answers the damn phone!
Rick Nunya
2023-10
The people in the pharmacy are just awful, they are rude and make you wait ridiculously long to fill scripts, every other month there’s a problem with their system and they mark some scripts as filled when they weren’t, and then they blame my Drs office…..this place sucks, I’m taking my business elsewhere.
Jack Moore
2020-05
My experience with the pharmacy lately has not been good. Attempted to resolve a prescription for nine months, they kept blaming the doctor's office. Finally gave up and switched to Stop and Shop. They have been excellent and resolved my issue immediately. CVS also needs to work on their automated phone issues. Either incomplete messages with no one identified or contacting them to speak to someone, the phone hangs up when being transferred.
Sara S.
2021-05
I'm glad to see that other reviewers have had poor experiences with the pharmacy. Over the phone, they're rude and condescending. They talk to you like you know nothing. In person, they're also still rude and their customer service is nonexistent. Today, I had the pleasure of talking to Jawanda in the pharmacy over the phone and I recognized her voice when I went to pick my prescription up. Other people experiencing the same service proves that she wasn't just having a bad day and I am typically very understanding, but this isn't the first negative experience I've had. They make me never want to go to another CVS again.
Chris Monks
2023-11
Pharmacy needs to get their shiz together. They waste everyone's times and can't fill anything in an orderly fashion.
Alex Francisco
2021-05
The service was always great until a few months ago. The pharmacy went downhill and is absolutely awful now. They are very rude and not helpful at all. I ended up switching to a different CVS nearby where the pharmacy staff is amazing, friendly, and always willing to help as much as they can.
Angelica Lawler
2017-05
This is THEE WORST possible CVS on the planet. Call in or walk in you're dealing with absolute water heads who will make you wait 45+ minutes to refill one medication. This is my THIRD experience, every one worse than the last. I will go with out before I step foot in this hell hole filled with unprofessional morons.A pharmacist just literally answered my 45 minute hold and said "yeah who's this?"...alrighty then.
Karla Gonzalez
2022-05
Staff is slow. Poor customer service. I believe the pharmacist name is Sherry was rude they tell you one thing and make you wait even longer.
Miguel
2024-01
Best place for me to buy healthy things 😊
Carol Pisciteli
2021-05
The girl behind the counter did not tell the young fellow to put a mask on. He ignored me when I asked where is his mask. Employee said she did not realize it. I said to her he was in front of facing you. How did you not see him. Please educate employees. Thank you
John N
2021-05
I love CVS. They have a great pick up of hygeine products. As well as book essentials. Not to mention the vitamins and supplements. Got to stay healthy.
Nam “Nam’scooking”
2020-05
Cvs pharmacy on main st. East haven they are the best, always very busy, but very friendly, efficient, very hard working staff.
Pamela Barrera
2023-05
The staff from the pharmacy to the entrance of the store are polite, professional, and acknowledgeable.
Andrew
2023-10
Pharmacy is the worst. Just miserable
jane gore
2022-05
Customer service in pharmacy is Terrible. Staff very rude
Syed
2021-05
Spoke to Diana on call as soon as the store opened today to check the availability of an item and she was so positive and so helpful 👍🏻
Joe Box Iannotti
2024-02
Clone
ChampionsMentality
2023-05
Decent service, friendly staff.
Ruth Vega
2020-05
The employees are mind and rude in a pharmacy.
Aneidy Hernandez
2018-05
Friendly but seem understaffed.
Christine Youn
2017-05
Pharmacy and grocery at main Street
Zafira
2022-05
The worst pharmacy I regret having changed here; They waste your time, they don't have the slightest intention of helping you. They make you wait too long for your recipes, they don't have bilingual staff. Without a doubt I will look for another better pharmacy.
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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