Big Lots

David Nagel-Nunez

2023-07

Overall decent location - things are in stock, there's a nice variety of products, the parking lot is large, and it's in a decent location. The main complaint is that things are a little disorganized and the floors are dirty. Other than that, it's a solid location.

Michael “The-Nerd” Hannon

2020-05

This big lots is a very big location and has a big selection but it does not have any greeting cards at all and so they didn't have what I was looking for unfortunately. With that all said the staff was very friendly and helpful for anything else that I may have needed.

Matthew Looney

2024-04

A very small selection of furniture to choose from, and they sell all the same things that every other place does. On the other hand, it’s clean, people are polite, and everyone knows what they’re talking about.

Stephen Trajeski

2023-06

The Big Lots in East Haven is decent enough to get what I need and they have some really good deals. As far as staff on the floor I took a star away, because when I needed help to make a big purchase I couldn’t find anyone in the area. So I walked around and found a employee and then they had to call another employee to that department. When that employee got to the department they said I usually don’t work over here. When I asked about picking up my order she told another employee to go get it. That employee took her time and kept untangling hangers while me and my son waited. Nice store but you guys really need good management so the customers feel like their not bothering your employees. Without customers they would have no job. Maybe you should also pay a desired salary which make employees life a little easier and a little happier.

Alex Jain

2023-09

This particular big lots does really well at keeping up with the daily struggles that are customers. The employees are always willing to help and are happy to.Glad to be near.

Lucille LoRicco

2023-07

Very good customer service skills. I called to see if they had something, in which, they did not. But, its great to have a store near you that knows its inventory! Wow thank you

Dondi Burroughs

2024-04

Nice prices and clean establishment

Grove Street

2024-03

Incompetent managers but convenient place to shop.

TheKing7

2023-05

good items but the delivery by dolly services is terrible, paid for $75 delivery 2 guys & they wanted to send 1 dude with no truck… the point was my back is injured & i have no truck.. do yourself a favor & dont use dolly what a nightmare & i feel i should of been compensates by big lots wasting my time but they said its not their issue… not professional

mike prim

2023-05

Love big lots always have a good deal on something I don't really need so I buy it anyway its one of those stores

Nancy Negron

2023-06

Needed a new recliner, bought same one except $200 more you would think they would improve their quality for the $$$

Melissa Laudano

2018-05

Nice size store and clean. You may catch some okay prices for food and essentials. As for other items there weren't any bargains compared to Wal-mart prices with same quality. Overall I got what I was looking for and didn't go over my budget. Also didn't have to wait long to cash out! BTW they do not offer cash back when using your debit card.

Stephanie T

2024-02

This is a great place to shop

Lauri D

2018-05

Big lots has good prices & the 1 in East Haven is new which is always nice. However I was there the other day to by a Christmas tree & the cashier told me about a coupon they had spend $15 & get $5 off. Well the supervisor that came over to take care of this process said to the girl right in front if myself & other customers " don't tell everyone about this coupon "!!! I couldn't believe it! Why would u not want people to take advantage of this savings? Not good customer service! Is the money coming out of her pocket??!!

Mark Escobido

2022-05

Never been, and my experience was Great. The staff was very helpful, not too many people offer their help and the cashier was extremely helpful in helping me to figure how to get my coupon from my phone.

randy frazier

2018-05

I have been to big lots all across the country, i have to say, this is probably the cleanest one that i have ever been to. The staff is very kind and very helpful. They also have a very nice selection of inexpensive furniture. Some assembly may be required, so get a pizza and enjoy.

Nani D

2021-05

Nice store nice home goods i just give it a one star because iam upset how the bed i want is on display and its the only one left been 2 months now and its still the only one , melissa told me they will sell it to me with a discount but then they changed their mind and decided to keep it i was told its not like its free i have money its ok tho ill figure something out

Mary Young

2023-07

Love this store. Cashier was very patient and courtesy.

REKSTATUS

2021-05

Nelson r was working diligently when I walked up and asked him for help finding a drain plug for my tub he stopped what he was doing to prioritize helping me, he then walked over and asked an employee who he knew could help us in Spanish for help this guy is doing his job exactly how he should excellent customer service!!!! 10 stars

Maria Lutz

2019-05

I purchased pedigree canned dog food multi pack, went to get a can out of the plastic covering, to discover a horrible smell. Upon further investigation I found maggots on the cans. I will Never shop there again! Could not bring back to the store, as I don't want maggots in my car!!! Extremely disappointed!! Would not recommend.

Kristine Vega

2018-05

Called to get a toy out on hold for the next morning and the manager "Lou" gave me a hard time. He never placed me on hold to even make sure they still had it in stock. He simply said no. Very rude and unprofessional. Not a good start to a brand new store in the area. You have to be a people person to manage a store. Very disappointed.

Roberto Rodriguez

2019-05

Odered a dining room set and was told it would take 7-10 days for delivery, i had no problem waiting for it to be delivered to the store. However I went to the store on the tenth day to make my pick up and was told it did not come in. One the managers simple told me she did not know when another set would come in so i walked away with no dining room set. Two managers at that store failed MISERABLY to remedy the situation. They put an item on display which they don't have in stock but cant order for you. Both those incompetent managers blamed the associate who originally placed my order saying they don't order a single item it has to come in with any random bulk order. Blamed the associate instead of stepping up to the plate and accepting that they failed MISERABLY...

Donna Best

2023-10

Doesn't have very thing . But not bad .

GotMeals Meal Kits

2019-05

I am not a fan of grocery stores. I love this store because it is saves me from having to make multiple stops. I can find anything for the home or office from milk to pet food. My favorite go to store.

The Finnicky1

2021-05

I a B.I.G. lots credit card holder.Just a helpful note. I had the most frustrating experience recently at my local big lots (East Haven,Ct. frontage rd) when trying to buy a new $1,200 mattress set. After two hours of waiting for the employees to locate all the parts I was told that my 1000 credit card and a 200 debit cannot be combined to qualify for 12 month finance option per my email and advertisement. I was told by the store employee to come back after pandemic because they do not know what to do. All this during pandemic. Please do better. I slept on the floor that night and went to mattress firm the next day.

MaGGs the “Maggz” Exotic bully Bully Mama

2019-05

I actually love this big lots cause they are very clean, very organized.... and everyone was busy in theyr department..... I love this store I'm not sure how others feel about getting a bargain but I love it.....

Joseph Janiga

2019-05

Lots of products but not enough cashiers. Overly long waits at checkout. The chain does not hire enough help. They want your money but they are not interested in your convenience.

Juan Reyes

2023-05

I am very appreciated with the service here. Very friendly and helpful. Keep up the good work. Thanks Billy!!!!!

John Bogs

2019-05

Great place to look for deals. Inventory changes so you don't know what you will stumble on :) people friendly, the manager, he is always awesome

Angelina Durazzo

2018-05

The workers r nice. Has food n furniture which is a plus but some food were more expensive. But wasn't impressed with the store. Also I did find some things more expensive there than Wal-Mart. Probably won't go again.