Pet Valu

4.4 (91)

51 Shunpike Rd, Cromwell, CT 06416
(860) 635-4551
petvalu.ca

Claimed
Pet store
Retail chain carrying food, supplies, toys & other products for pets such as dogs, cats & reptiles.

Service options

  • In-store pickup

Reviews

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Kate Applegate

2021-05

Went for the dog washing station...it is amazing! They provide the shampoo (and have tons of options!) and unlimited large microfiber towels...the stations also have dryers that are awesome! And for only $10 it's a steal...will definitely be back!

Rachel Barthen

2020-05

Staff is amazing here! Very knowledgeable and helpful. Helped me pick out everything I needed when I adopted a kitten and told me to call any time if I had questions. I came back a couple weeks later to buy more food and the staff remembered me and asked how the kitten was doing and how my dog and husband were adjusting to it. Prices are reasonable and selection is good but the staff makes this place worth going back.

Pinakee Patnaik

2020-05

I started visiting this store when I changed by Dog's food to a premium brand after he switched to adult food. The store has almost all premium brands of dog food, the staff is friendly and helpful, the collection of other stuff is decent. This store also has a self dog wash facility. My only point for not giving a 5 star is because of the size of the store which limits its ability to keep variety of per products.

Roger Hartford

2019-05

Great store but there are a few employees who will push you around. They think they know everything but don't have a education or a clue. My wife is a veterinarian technician and they told her some things are ok for animals that no vet would ever agree. Good store but if they ask you if you need any help just say no!! They are trying to get your money, remember that.

B C

2018-05

Never a bad experience! My animals love it! Affordable vetco clinics available for cats and dogs. Easy D-I-Y doggy wash station, just bring your own brushes and they provide the aprons, and towels! Many things to by from food for cats and dogs to small rodent supplies. Rewards program available as well! Staff are very polite and helpful!

Sonia Beltre

2021-05

I like the treatment I get at PET VALU everytime I go there or make my order's over the Phone. I get very CURTIOUS ATTENTION AND SERVICE. IF I HAVE TOO RETURN ANYTHING I HAVE NO PROBLEM AT ALL.THANK YOU PET VALU WORKER'S IV'E BEEN WITH THEM FOR ALMOST A YEAR.

Janet VonDeck

2019-05

I needed a quick dog wash. Everyone was super helpful and as an added bonus the dog wash was half price this week! Choice of shampoo and doggie treats too. We'll be back!

Stephen Kriksciun

2019-05

Fantastic local store since I got a new puppy they have had everything I needed from food toys treats bedding, everything! They are awesome I highly recommend this place

Joseph Rosenthal

2020-05

Good service, knowledgeable staff. Needed help with getting proper food for new kitten. Food prices competitive with other stores yet better selection.

Will Baron

2021-05

They had my bath waiting for the exact time of my appointment. Shampoo & towels. Every question I asked the team members were eager to assist me. Thank you for a WOW service!!

Michael Quinones

2018-05

I have never had a bad experience here. This location is very tidy and clean, they offer onsite tubs for you to bathe your pets in and a variety of toys and food for them as well.

Jessica Rose

2017-05

First time in there today. Needed some Hamster supplies. They had decent prices and VERY friendly staff. Felt very comfortable in this store. Thank you!

Heather Hunt

2021-05

I never leave bad reviews BUT I brought my dog in for a dog wash and was told the dog wash was closed. It’s 4:45, they close at 6:00. Customer service, absolute trash.

Charles Collins

2018-05

Will not be going back. Staff needs to learn to keep condescending comments to themselves. If I choose a $6 bottle of turtle food over a $30 bottle, my money my choice. If the food is "ew" like she said, why is is being sold here and every other pet store I've been to?

Elizabeth

2019-05

Quality pet supplies! Everything your pets could want or need are provided in this local store! Kind and helpful staff!

Katherine Harris

2017-05

Has a good selection of foods and toys but pricey. They also have a self service pet washing station that is pretty cool.

james ford

2021-05

excellent employees, very helpful in making your purchase easy and safe during these troubling times. Big thank you to all of you!

Delores Morgano

2019-05

Super clean and had everything I was looking for as a dog mom feeding raw.

Brie Nickerson

2020-05

Cute place but stuff is a little overpriced and it does smell like wet dog when you walk in

Cina

2020-05

Good Pet store for special events and purchasing pet needs & toys

Mary Rubino

2019-05

Refused 100.00 bill for items I had cuz it was under 10.00 especially a repeat customer.Not good cust service!!

Drae Sesostris

2019-05

Best selection for dog/cats - great selection for fish!

Tony Z

2019-05

Very helpful, the bathtubs for the dogs are always clean.

Omar Cabán

2019-05

Great store for your pets needs.

MICHAEL STRUMSKAS

2019-05

Very friendly and helpful. Nice store.

Thomas Madden

2019-05

Great variety of products and good service.

Pamela Cartwright

2019-05

Needs a bigger variety of dog treats for large dogs

Charlotte Wilson

2017-05

Wonderful and knowledgeable staff. They really care!

Beth Klick

2018-05

Very convenient for washing dogs..

Scott Quine

2019-05

Very helpful and great selection.

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