4.4 (29)
319 Main St S, Bethlehem, CT 06751
(203) 266-7036
blueribbonboardingkennels.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Molly Rindos Jacob
2024-03
We LOVE BRBK! I have had nothing but positive experiences with the staff and facility. My dog has the best time at daycare and I feel comfortable boarding him there overnight as well! The staff is friendly and extremely communicative. Highly recommend!
Lara Chamberlin
2020-05
I always trust them with my animals. My dog never comes back home with behavioral issues as he has from other kennels. They are kind people and do a great job looking after my pets.
Joan Kelly
2023-08
We love BRK! Our dog , Hunter, couldn't wait to go to see his friends in day care. The staff are incredibly, kind, calm and knowledgeable. We had no worries when we boarded Hunter. It is a peaceful, caring place. Highly recommended.
melissa seeley
2023-08
The whole facility is very airy and like a home away from home. There is a private dog park that you can rent behind the building so your pups can run around and get some energy out. Friendly, approachable staff!!
Melissa Mancini
2019-05
We have left our puppy here twice when we’ve gone on vacation. He has a chronic medical condition, so we were extremely worried about leaving him, but the staff went out of their way to accommodate his needs. They had no problem with us calling to check on him as many times as we wanted and when an issue came up, they called us immediately. In addition, I really felt that they cared for our dog beyond the essentials. I never thought I could feel so comfortable leaving him, but we would never take him anywhere else.
Billy Miller
2017-05
My dog was attacked at a puppy and was very timid around other dogs, Blue Ribbon was fantastic at introducing him to other dogs and now he loves to run and play with them. Daycare has been a lifesaver with the amount of excess energy my dog has. We board Toby here on vacations and he loves it. Toby is always so excited when we pull into the parking lot which is reassuring for me. I highly recommend them.
Courtney Jarrell
2022-05
The owners of Blue Ribbon have never been friendly but their staff has always been lovely and for those reasons I kept my dog there for 2 years. A recent incident where a staff member returning my dog home didn't follow usual protocol, led to a misunderstanding which was poorly handled by the owners. Who are not accessible in the event there is an issue/emergency. They decided to kick my dog out of their facility due to this incident via text message not even a phone call. My dog has always gotten daily verbal praise and I was told she is a good dog. They said she is a risk to their facility and no longer welcome over this incident. The owner did not pick up the phone to talk to me and unprofessionally texted versus having a conversation. I called their facility requesting a call to discuss. Once again they continue more texting instead of a professional conversation to come to a resolution. On my final attempt at calling Jessy picked up the phone. Jessy wasn't interested in having a conversation she began screaming, yelling profanities became completely unhinged and was unreasonable to deal with. During our conversation she also twisted words and lied. I do not recommend this facility because they are unable to handle misunderstanding caused on their end without having any reasonable response. In the event this was more serious I don't believe they would have the capacity to be professional or responsible and would put your animals at risk. For those reasons I don't suggest this facility.
Stacy Bergquist
2020-05
On those occasions we cannot bring our fur babies with us, we always bring them to Blue Ribbon Kennels. Our pups LOVE coming here and don't want to leave! There are so many services to choose from including doggy daycare, personal walks, grooming and even extra attention.
Jodi Sicotte
2017-05
Conflicting information was given by 4 different people at this place. It stinks of urine in the fenced in areas so the dogs are going to come home smelling like it. The owner is very pushy and talks over you. The staff is extremely nice however. They charge twice as much as up to date facilities. This facility has been around a long time and needs seriously updating and to try to keep up with the times. You might want to treat customers like the Alpha if you want new clients Instead of leaving them pushy voicemails.
Paula Price
2018-05
My beautiful St. Bernard Petunia attended BRBK "puppy camp" (daycare) twice a week and she loved every minute it of it. All of the staff took such wonderful care of her and treated her with love and respect. My girl was quite a handful at times and the staff took it in stride. She boarded there many many times and they were amazing about fitting her in on a couple of occasions when we had medical emergencies. BRBK has reasonable prices and offers a special daycare package that gives you 12 days for the price of 10. They fed her the food I'd bring as she had allergies. I never once had her returned to me smelling of urine as a previous reviewer stated. This is a wonderful, loving, and caring environment. My husband and I lost our sweet baby girl to bone cancer 2 weeks ago. We are so thankful for all the fun and joy and playtime that was provided to her at BRBK. It was, without a doubt, her favorite thing to do every week. When the time comes we will take our next dog there too. Please do not listen to the negative reviews and try BRBK! You will not be sorry. Thank you to all of the staff and the owner.
Joe Gorbecki
2018-05
my rottweiler was banished from the house during different phases of moving and remodeling on and off for weeks. the staff was very accommodating at each and every turn and even took notice of a potential allergic reaction and provided an alternative diet. thanks very much!
Sean Puschaver
2023-09
Great service and prices for offered services. People were extremely nice, pleasant, and patient with my pup
Ashley Zuraitis
2018-05
My dogs' home away from home. They take great care of my dogs and treat them as their own. I know theyre in good hands whether its grooming, daycare, or boarding
Johnny Diaz
2019-05
Not impressed. Lady I dealt with was not very friendly and at times pretty rude... I'll bring my dog somewhere where the staff is more personable and trust worthy.
Sheila K
2023-05
My dog always loved this place - the staff is amazing !!!
james Taylor
2020-05
Our dog has always had a pleasant stay!
Lori Matta
2019-05
They are wonderful! They treat Drake like family!
GEORGE P. Romano
2019-05
The only place I bring my pets. Care just like home.
Joe Donato
2023-08
Love the best
Nicolas Sniffin
2020-05
It is the best
| Monday | 7-10 AM 3-5 PM |
|---|---|
| Tuesday | 7-10 AM 3-5 PM |
| Wednesday | 7-10 AM 3-5 PM |
| Thursday | 7-10 AM 3-5 PM |
| Friday | 7-10 AM 3-5 PM |
| Saturday | 7-10 AM 3-5 PM |
| Sunday | 7-10 AM 3-5 PM |
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